Noriee Posted August 19, 2020 Share Posted August 19, 2020 @Hime My Character which got ripped from legitemently bought costumes is "Purzel" and is on the Jinsoyun Server. I already created a Ticket regarding this Issue: #23597196 Link to comment Share on other sites More sharing options...
Nurse Rae Posted August 19, 2020 Share Posted August 19, 2020 10 minutes ago, Hime said: Hello all, Thank you for bringing this up. The deletion should have only affected those who USED the exploit, but as many of you have reported, it seems your purchased may have been impacted in some form by our process. Can you please provide me with your impacted character name and server? NC took all the outfits I got from the ORIGINAL EVENT THAT GAVE YOU THE MOONTIDE OUTFITS AND THE ADORNMENTS I even have the weapon! And all the outfits I got legally when you guys had threads as a prize in past events Its not fair that you guys are punishing so many people Link to comment Share on other sites More sharing options...
Yasuhiro Yamamoto Posted August 19, 2020 Share Posted August 19, 2020 13 minutes ago, Hime said: Hello all, Thank you for bringing this up. The deletion should have only affected those who USED the exploit, but as many of you have reported, it seems your purchased may have been impacted in some form by our process. Can you please provide me with your impacted character name and server? @Hime Yasuhiro Yamamoto (IGN), Server: Jinsoyun (EU), Ticket Nr: #23597340 Link to comment Share on other sites More sharing options...
PinkyMira Posted August 19, 2020 Share Posted August 19, 2020 we need solution 90% of those rng boxes outfits already have them like 2 years Link to comment Share on other sites More sharing options...
Jaraiya Posted August 19, 2020 Share Posted August 19, 2020 #23597330 Link to comment Share on other sites More sharing options...
Sofia Himemiya Posted August 19, 2020 Share Posted August 19, 2020 3k gold, 15 chromatic thread, along with other things, just gone because NC decided to mess with dumb scripts like that... bought Rosethorn about 3 months ago off F5, used all my savings in gold I had at the time... and now, it's gone. Link to comment Share on other sites More sharing options...
sevXone Posted August 19, 2020 Share Posted August 19, 2020 (edited) @Hime I lost outfits that i got the legit way YEARS/Months before this "exploit" happened, I had most of them already from buying it with Hongmoon Coins or buying from other players with gold(ncoin gift) and its very disappointing to see that i lost some of my favorite outfits like Rosethorn, Saberfang, moontide(yes even this i had before the exploit) etc cause of this exploit. Here is a list of all costumes, i didn't have all of them but 90% of them i did and im not even sure what i lost or didn't lose + accessories for them: Ascension Boss Mode Business Casual Commitment Dark Specter Light Specter Lights out Mercy Pink Velvet Resilience Savannah Silver Saberfang Silver Saberfang Hairband Silver Saberfang Mask Silver Saberfang Wings Soulmate Cold Soldier Demon Maw Devotion First Step Lotus Niblesse Pioneer Rising Sun Rosethorn Rosethorn Crown Rosethorn Wings Rosethorn Eyepatch Shadow Guard Strange Allure Technomancer White Hot Wild Stallion Auspicious Cold COmfort Courtesan Dazzle Fair Weather Field Day Formosa Imperium Kindred Soul Midnight Detective Ninja Tortoise Ninja Tortoise Headband Ninja Tortoise Mask Ninja Tortoise Adornment Outlander Coat Snapdragen Wintertide Corporate Climber Crimson Butterfly Downtown Feral Fury Freshman Mechanika Moontide Moontide Hair Moontide Earring Moontide Adornment Mythos Oracle Renegade Royal Rebel Stark Distinction Taskmaster Velvet Rope Ashborne Azure Dragon Azure Dragon Horns Azure Dragon Wings Crane Maker Day Trip Final Cut Informer Innkeeper Master Class Nevermore Phantasm Shock Jock Street Smarts Sweet Emotion Tempting Fate. Edited August 19, 2020 by sevXone Link to comment Share on other sites More sharing options...
Sooya Posted August 19, 2020 Share Posted August 19, 2020 Where do I even start? Legitimate outfits I paid for and bought through F5 for thousands of gold, removed? Or the broken emotes? What about the Hongmoon store being completely broken? Or the supposed new event items not even being in Dragon Express or daily login rewards? Oh yeah, and the daily/weekly rewards still being old event rewards? You really needed a 4 hour maintenance for this? I lost at least a good 30 euros of outfits and plenty of friends lost outfits they earned ages ago with your own event codes and whatnot. And don't even get me started on the amount of pet pods people lost who didn't abuse the exploit. How are we gonna gain all this back? But okay, sure. Outfits are just one thing. However, the new 'event' isn't even working. This sh*t's just plain ridiculous, idek what to say anymore. 1 Link to comment Share on other sites More sharing options...
1a Posted August 19, 2020 Share Posted August 19, 2020 (edited) #23597634 can we expect the outfits returned any time soon? I mean you will be flooded with tickets in a few hours or so. (Not that it isnt your fault for not testing things....again) Edited August 19, 2020 by 1a Link to comment Share on other sites More sharing options...
NCSOFT Hime Posted August 19, 2020 NCSOFT Share Posted August 19, 2020 Thanks for providing your character names and ticket numbers. I will communicate our next steps once I have more information. Thank you. Link to comment Share on other sites More sharing options...
Phinyx Posted August 19, 2020 Share Posted August 19, 2020 #23597394 Link to comment Share on other sites More sharing options...
Versus105 Posted August 19, 2020 Share Posted August 19, 2020 @Hime got my rhosethorn from 2019 cosmetic contest prize winner for the 10 finalist. I got my silver saber fang this sunday from the staff as a prize in 2020 cosmetic contest. Lost dresses took from past troves. Is this a meme or wat ? really give a clearly explanation cause ur staff is deleting things took with real money . Hope u have a good excuse for this one or prepare for a tons of s..t Link to comment Share on other sites More sharing options...
852720_1452550221 Posted August 19, 2020 Share Posted August 19, 2020 #23597328 @Hime Link to comment Share on other sites More sharing options...
Kelvinator Posted August 19, 2020 Share Posted August 19, 2020 #23597255 Link to comment Share on other sites More sharing options...
lulubean Posted August 19, 2020 Share Posted August 19, 2020 Um...did NC forget about the RNG outfit box event? I paid a ton of irl money for stupid RNG chances at outfits that I broke over and over for Moontide -_- wtf? They are stealing from all their players and paying customers because they made a mistake in their own game and trusted some dingdong to tell everyone... i feel like I'm in the twilight zone .... Link to comment Share on other sites More sharing options...
Nurse Rae Posted August 19, 2020 Share Posted August 19, 2020 8 minutes ago, Hime said: Thanks for providing your character names and ticket numbers. I will communicate our next steps once I have more information. Thank you. #23597464 Nurse Rae Link to comment Share on other sites More sharing options...
Arohk Posted August 19, 2020 Share Posted August 19, 2020 (edited) 45 minutes ago, Hime said: Hello all, Thank you for bringing this up. The deletion should have only affected those who USED the exploit, but as many of you have reported, it seems your purchased may have been impacted in some form by our process. Can you please provide me with your impacted character name and server? The pet pots on my summoner are still there, but on all other characters they got deleted because i bought the rose accessories. Why did you even bother when you do such a half assed job? You know what? i Already quit the game for two weeks and only looked back in when i read about the exploit, so i stacked up on pets as much as i could. I had all my characters full ~500 pets in total until i ran out of space, and another 9999 tiger costume boxes left over, i could not use them up because i ran out of soul stones. Also you didn't downgrade the pets and talisman, i have already put a good 300 pet pots into them, what if i sold the rest on the market? would i had my gold deleted? probably not. This whole thing gave me a reason to play the game again and renew my subscription, it's cancelled again now so congratulations. I think i am done now for good, since i lost all motivation again to continue. so basically everyone who didn't buy anything from the NPC still has their stuff, but everyone else got it deleted, do you even think about what you are doing with this game? Edited August 19, 2020 by Arohk 2 Link to comment Share on other sites More sharing options...
Miyaka Posted August 19, 2020 Share Posted August 19, 2020 Same for me, i lost 70 outfits from your process, but i had like 60 of these leggit. Even my Rosethorn was leggit, i got it like 2 years ago too... It was colored too... Link to comment Share on other sites More sharing options...
Saitooooooooo Posted August 19, 2020 Share Posted August 19, 2020 45 minutes ago, Hime said: Hello all, Thank you for bringing this up. The deletion should have only affected those who USED the exploit, but as many of you have reported, it seems your purchased may have been impacted in some form by our process. Can you please provide me with your impacted character name and server? #23597265 my ticket... Link to comment Share on other sites More sharing options...
Tonkysu Posted August 19, 2020 Share Posted August 19, 2020 I hope that many people leave the game, you do not value the players, if this were a problem for you, it would be resolved as soon as you became aware of what happened. NC destroying an excellent game for having ridiculous support. 1 Link to comment Share on other sites More sharing options...
Miyakei Posted August 19, 2020 Share Posted August 19, 2020 (edited) @Hime I am not sure if I lost something more, but i noticed that my Mythos that i got from trove when it got released is gone, have no idea how much other stuff is missing... but if something, its going to be out of this list, have no idea what exaclty is missing. Miyakei (IGN), Server: Jinsoyun (EU), Ticket: #23597742 Ascension,Boss Mode,Business Casual, Commitment, Dark Specter, Light Specter, Lights out, Mercy, Pink Velvet, Resilience, Savannah, Silver Saberfang, Silver Saberfang Hairband, Silver Saberfang Mask, Silver Saberfang Wings, Soulmate, Cold Soldier, Demon Maw, Devotion, First Step, Lotus ,Niblesse, Pioneer, Rising Sun, Rosethorn, Rosethorn Crown, Rosethorn Wings, Rosethorn Eyepatch, Shadow Guard, Strange Allure, Technomancer, White Hot, Wild Stallion, Auspicious, Cold COmfort, Courtesan, Dazzle, Fair Weather, Field Day, Formosa, Imperium, Kindred Soul, Midnight Detective, Ninja Tortoise, Ninja Tortoise Headband, Ninja Tortoise Mask, Ninja Tortoise Adornment, Outlander Coat, Snapdragen, Wintertide, Corporate Climber, Crimson Butterfly, Downtown, Feral Fury, Freshman, Mechanika, Moontide, Moontide Hair, Moontide Earring, Moontide Adornment, Mythos, Oracle, Renegade, Royal Rebel, Stark Distinction, Taskmaster, Velvet Rope, Ashborne, Azure Dragon, Azure Dragon Horns, Azure Dragon Wings, Crane Maker, Day, Trip, Final Cut, Informer, Innkeeper, Master Class, Nevermore, Phantasm, Shock Jock, Street Smarts, Sweet Emotion, Tempting Fate. Edited August 19, 2020 by Miyakei added Ticket number Link to comment Share on other sites More sharing options...
SoteyOs Posted August 19, 2020 Share Posted August 19, 2020 12 minutes ago, Hime said: Thanks for providing your character names and ticket numbers. I will communicate our next steps once I have more information. Thank you. IGN : Louhy, Firlys, Nunsola, Sytonai, Sorucyl Ticket ID : 23597544 Link to comment Share on other sites More sharing options...
swordin Posted August 19, 2020 Share Posted August 19, 2020 (edited) #23597690 Yura; characters: Swordin Swordin, Samahd FoershurrXIV, Quetzalxochitl, Shay Iyera, Kaollh, Enorez Zerone, Swordin, Toltecatl, Avahya, Pki Pyi, Faith Iyera, Zen Archer. when will we see the end of this debacle , its not even high speed but in recovery they keep running into the scenery and ruining it somehow and since it got quoted, “...embarrassed at thinking im cared about by this bully publisher”[sic]... Edited August 19, 2020 by swordin 1 Link to comment Share on other sites More sharing options...
LuzenCrosszeria Posted August 19, 2020 Share Posted August 19, 2020 1 hour ago, Hime said: Hello all, Thank you for bringing this up. The deletion should have only affected those who USED the exploit, but as many of you have reported, it seems your purchased may have been impacted in some form by our process. Can you please provide me with your impacted character name and server? hey, im asking for a good friend who uhh, exploited the box before but also lost legitimate costumes he purchased. is he gonna get banned if he makes a ticket? thanks in advance @Hime Link to comment Share on other sites More sharing options...
Bl4de Posted August 19, 2020 Share Posted August 19, 2020 Well I was buying all those boxes back in time, but i really have no idea exactly which outfits i had and which i didn't, so its pointless to submit some ticket for that. Anyways thanks for reassuring me in decision that after 4 years of regular spending of real money in this game i should not spend single euro more ever again. Link to comment Share on other sites More sharing options...
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