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Hime

NCSOFT
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About Hime

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    Sr. Community Manager

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  1. Thanks for bringing this up. We haven't set a timeline yet for our release. Since it just got released, there may be a few bugs that need to get resolved with it before it reaches us.
  2. Thank you for the suggestion, @MishaJ! @polarfoxy We're awaiting confirmation about the missing items Junsorei used to sell. 😕
  3. Hi all, As you noticed, there were no fixes deployed yesterday with the maintenance. We do have a list of issues we're waiting to hear back on and their fix. That includes the Pet Gems from the Armory Chests. Thank you!
  4. A la date et heure suivante, nous effectuerons une maintenance de tous les serveurs. Blade & Soul sera indisponible pendant la durée de la maintenance. Nous vous invitons à consulter régulièrement ce fil de discussion pour en savoir plus sur l'évolution de la situation. [Date et heures] Le vendredi 22 septembre de 13 h à 16 h (heure de Paris) * La durée de la maintenance est sujette à changement. [Serveurs affectés] Tous Veuillez nous excuser pour la gêne occasionnée. @BladeAndSoulOps
  5. Hallo, wir werden am 22.09.2021 ab 12 Uhr Wartungsarbeiten an den Blade & Soul Servern durchführen. Während dieser Zeit werden alle Server nicht erreichbar sein. Im Moment gehen wir davon aus, dass die Arbeiten 3 Stunden in Anspruch nehmen werden. Um sicherzustellen, dass ihr keine Informationen zur Serverwartung verpasst, folgt bitte unseren Twitter-Accounts @BladeAndSoulOps und @bladeandsoul_DE. Tweets by @BladeAndSoulOps
  6. Starting on September 22, 4:00 a.m. PDT / 1:00 p.m. CEST, all servers will undergo maintenance for approximately 3 hours. An in-game notice will be given 30 minutes prior to the maintenance starting. For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  7. Hello Cricket, We’ve compiled a list of community reported suggestions to resolve some of the game performance issues some of you have been experiencing. The game has low/unplayable FPS. / Game plays frame by frame. Check your computer’s audio output device. If you have an Oculus device it may have switched to that or another output device that isn’t your default. Change the output device back to your usual. Reduce the Shadow Quality in the game: Settings > Graphics > Advanced Settings. Reduce the Object Display/Visibility in the game: Settings > Grap
  8. Thank you confirming you've received it, @Suniva! We've distributed another batch of Dark Omens Bundle and should be in your in-game mail now.
  9. I checked on QA and the Twin Swords illusion animates correctly. 🙂
  10. Hello Cricket! Many of you have shared your feedback about the Unreal Engine 4 Update, and we’re glad to see that you’re enjoying the game! Currently, we’re working on next month’s update, and also these priority developments in the months to come: Re-adding Gamepad support Increasing UI size Adding an anti-cheat system Please continue to provide your feedback on the forums so we can make improvements to Blade & Soul!
  11. Hello All, Launching the Unreal Engine 4 Update was a momentous milestone for us. Not only have we seen better game performance, but the door is also open for new developments for Blade & Soul. We’re in the progress of adding a new anti-cheat system to Blade & Soul. It is one of our priority projects. The system will allow us to detect accounts that have made malicious client edits for advantageous gameplay. When we catch these accounts, we will swiftly remove them from the game. Please continue to report in-game exploiters you come across to our Customer S
  12. Apologies for the inconvenience. We'll be adding the Premium Membership to your accounts shortly.
  13. It's coming! It'll be up in the store shortly. Thank you!
  14. GC accessories have been sent to affected Dual Blades now. We'll follow up. Is there any in particular that you are eyeing? Yup, we have the Synthwave and a few other displays/animations sent up to be fixed.
  15. Unfortunately, I'm not sure how YouTube flags videos for copyright. Some companies issues blanket copyright to anything that can be remotely similar to whatever they produce or distribute. 😕
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