Hime

NCSOFT
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About Hime

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    Sr. Community Manager

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  1. Where the sunfire boxes at?

    xD We haven't forgotten, and we're working on the delivery of the boxes. We aim to have all the deliveries made by the next 48 hours. Thanks for bringing this up!
  2. Hi all, To provide a little more transparency, we made the change to simplify the contest process internally and externally. We reviewed each and every entry received, and along with the dev team selected our Top 11 and subsequently the Top 5 that we wanted you to vote from. There is no doubt we have a lot of talented and creative artists in our community, but since there will only be 1 Grand Prize winner per category, the goal was to provide better focus on selecting the winning design.
  3. There will be total of 22 winners-- 2 Grand Prize and 20 Finalist. What you're voting on is the Top 5 from the Top 11.
  4. Greetings! Bonjour! Grüße! Here are the Top 5 finalists for the 2019 Cosmetic Design Contest. To vote, hit the "like " button at the bottom of your favorite design! The design with the most likes will be our Grand Prize winner. Voting ends 12 p.m. PDT on August 14. Nous avons enfin les 5 finalistes du concours de création d'éléments cosmétiques 2019. Pour voter pour vos modèles préférés, cliquez sur le bouton « J'aime » juste à côté de la vignette. Le design qui remportera le plus grand nombre de « J'aime » remportera le concours de création d'éléments cosmétiques ! Les votes seront clos le mercredi 14 août à 21 h, heure de Paris. Hier sind nun die Top Fünf Finalisten für den Designwettbewerb 2019. Um für euren Favoriten abzustimmen, müsst ihr lediglich den "Like "-Button am unteren Ende des Posts betätigen! Das Design mit den meisten Stimmen gewinnt unseren Hauptpreis. Die Abstimmung endet am 14. August um 21 Uhr. Click here to vote for your favorite costume design. Cliquez ici voter pour vos apparences costumes préférés. Klickt hier, um für eurer Lieblingskostüm abzustimmen.
  5. Greetings! Bonjour! Grüße! Here are the Top 5 finalists for the 2019 Cosmetic Design Contest. To vote, hit the "like " button at the bottom of your favorite design! The design with the most likes will be our Grand Prize winner. Voting ends 12 p.m. PDT on August 14. Nous avons enfin les 5 finalistes du concours de création d'éléments cosmétiques 2019. Pour voter pour vos modèles préférés, cliquez sur le bouton « J'aime » juste à côté de la vignette. Le design qui remportera le plus grand nombre de « J'aime » remportera le concours de création d'éléments cosmétiques ! Les votes seront clos le mercredi 14 août à 21 h, heure de Paris. Hier sind nun die Top Fünf Finalisten für den Designwettbewerb 2019. Um für euren Favoriten abzustimmen, müsst ihr lediglich den "Like "-Button am unteren Ende des Posts betätigen! Das Design mit den meisten Stimmen gewinnt unseren Hauptpreis. Die Abstimmung endet am 14. August um 21 Uhr. Click here to vote for your favorite weapon illusion design. Cliquez ici voter pour vos apparences d'arme préférées. Klickt hier, um für eure Lieblingsillusionswaffe abzustimmen.
  6. EU Bonus Downtime++

    EU is coming online now. Thank you for your patience!
  7. Thank you, Kitsune Takahashi. It's a known issue again and the team is looking into it.
  8. Cosmetic Design Contest 2019

    Unfortunately, the design will be disqualified. It's preferable that we don't have designs from other games. Naturally, there are some inspiration taken from other works but replicas are no-go. Thanks for asking!
  9. Cosmetic Design Contest 2019

    If you haven't heard, we've updated our contest rules to include entrants from Australia and New Zealand. "*Notice of Change of Rules: As of 15 July 2019, legal residents of Australia and New Zealand are eligible to submit entries in this Contest." You can read the official rules here.
  10. New RNG outfit boxes

    Sorry we missed your question. There will be a new chest in the store--the Blazing Sunfire Chest and Sunfire Chest. There article with the details will be available on Wednesday. Roots of Malice isn't as big as some of the previous months' updates. We went through most if not all the key features during the livestream.
  11. A la date et heure suivante, nous effectuerons une maintenance de tous les serveurs. Blade & Soul sera indisponible pendant la durée de la maintenance. Nous vous invitons à consulter régulièrement ce fil de discussion pour en savoir plus sur l'évolution de la situation. [Date et heures] Le mercredi 12 juin de 13 h à 16 h (heure de Paris) * La durée de la maintenance est sujette à changement. [Serveurs affectés] - Tous [Détails] Maintenance et modifications de routine Veuillez nous excuser pour la gêne occasionnée
  12. Hallo, wir werden am 12.06.2019 ab 13 Uhr Wartungsarbeiten an den Blade & Soul Servern durchführen. Während dieser Zeit werden alle Server nicht erreichbar sein. Im Moment gehen wir davon aus, dass die Arbeiten 3 Stunden in Anspruch nehmen werden. Um sicherzustellen, dass ihr keine Informationen zur Serverwartung verpasst, folgt bitte unseren Twitter-Accounts @BladeAndSoulOps und @bladeandsoul_DE. Tweets von BladeAndSoulOps
  13. Starting on June 12, 4:00 a.m. PDT / 13:00 CEST, all servers will undergo maintenance for approximately 3 hours. An in-game notice will be given 30 minutes prior to the maintenance starting. Below is the list of changes introduced within the update: Routine server maintenance and modifications For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  14. If you're referring to a different issue, please let us know!
  15. First, we want to thank you all for putting together your wish list, suggestions, and opinions. I'll be putting the list together and working with the team in bringing them back in a reasonable manner whether it be in NPCs, future events, costume boxes, costume rotation, etc. etc. Seeing we have Gem Tickets, why haven't we implemented costume tickets?! Granted you can get some costumes via crafting, fabric, threads-- it's not the same! We will inquire! How thicccccccccccc? Very popular request!