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Showing topics in News and Announcements, Player to Player Support, General Discussion, PvE, Dungeons, Questing, Crafting and Economy, PvP, Fan Creations , Bug Reports, Servers, North America, Group 1: Master Hong, Gunma, Taywong, Europe, Group 2: Mushin, Old Man Cho, Group 3: Jiwan, Soha, Dochun, Group 4: Poharan, Iksanun, Group 5: Yehara, Hajoon, Onmyung, Group 6: Juwol, Yunwa, Junghado, Group 1: Windrest, Wild Springs, Highland Gate, Group 2: Cardinal Gates, Hao District, Greenhollow, Spirit’s Rest, Group 3: Starfall Crater, Ebon Hall, Angler’s Watch, Twin Wagons, Arena, Open World, Classes, Blade Master, Blade Dancer, Assassin , Summoner, Force Master, Destroyer, Kung Fu Master, Warlock, Soul Fighter and Community Tournaments posted by Bronn, Hime, Moopes, Liinxy, Amraith, Ashen, Aurinya, Avenger, Youmukon, Babbletr0n, Cyan, PhoenixMitra, Ooneka or Baskerville. Edit this stream

  1. Yesterday
  2. Hello,    The Dragon Pet Pouches have been added to the store for a limited time. 
  3. Starting on February 22, 4:00 AM PST / February 22, 12:00 PM UTC, all servers will undergo maintenance for approximately 2 hours and 15 minutes. An in-game notice will be given 30 minutes prior to the maintenance starting.   Below are the list of changes introduced within the update: Routine server maintenance and modifications
  4. Transfer chracters bug in web

    Greetings,   Please try refreshing the page. This may take a few times, but you should be able to load the information.   In case this does not work, please contact our Support team via the Support tab above.   Thank you!
  5. character transfer

    Greetings,   At this point we would like to ask you to try loading the page again, if needed after refreshing a few times.    Thank you!  
  6. Greetings Caykc,   Please contact Customer Support and they will be able to investigate the issue for you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com   Regards.
  7. Last week
  8. character transfer

    Greetings!   The issue has been reported to the competent team.   Thanks for your feedback! Team Blade & Soul.    
  9. character transfer

    Greetings,   Please try refreshing your page and clicking the Support tab again. If you continue to get logged out, you can email Support directly using this address: support@bladeandsoul.com.   Any details you can provide in a ticket will help our Support team to look into this.
  10. character transfer

    Greetings,   We are sorry you are encountering a black screen. If refreshing the page does not solve the problem, or as pointed out by Yuisha, using a different browser, please contact our Support team via the Support tab above so they can help troubleshoot and look into your accounts.   Thank you!
  11. GameGuard - Official response?

    Greetings,   This is a quick reminder that we do read the forums and forward feedback to the appropriate team. Please keep the discussion going and make sure you stay within our Code of Conduct, which you may review here:    We would like to especially point out this section: "Spamming, Trolling, or Topic Bumping  These forums are an excellent tool for us to collect feedback and keep up with issues that are important to the community. Being intentionally disruptive, derailing threads, creating threads meant to act as ‘votes’ or petitions instead of discussion points and creating posts or threads intended to cause unrest in the forums are not behaviours conducive to this goal. This includes, but is not limited to, bumping threads (except for guild recruitment) and posting memetic images or phrases that add nothing to the discussion."   Thank you!
  12. Unstable ping

    Greetings,   We have merged threads for visibility. If you continue to encounter these issues, please submit a ticket via the "Support" tab above so our Support team can try to assist you.   Thank you!
  13. Previous costumes

    Greetings,   We have cleaned up this thread a bit to get it back on track. Please stay on topic.   Thank you!
  14. Account locked

    Greetings AdrianMarian,   We are sorry to hear about your account. As you quoted above, you can email the Support team directly using appeal@ncsoft.com without the need to log in.   Our Support team will then be able to look into this for you.
  15. are those pet pouches going to come back in f10 later

    Greetings,   Thank you for bringing this to our attention. We have forwarded it to the appropriate team members to look into.    
  16. Hello KaitheSpy,   Please contact Customer Support and they will be able to investigate this issue for you.   You can submit a ticket to Customer Support here: https://support.bladeandsoul.com.   Regards,   Amraith.  
  17. Currency Exchange?!?!?!!?

    Hello,   Couple olds posts since questions asked here are roughly the same as they were before:   Regarding the minimum rate and rounding down:   Why we won't fix rates ourselves:    
  18. is it possible to farm 2 amethyst during the event?

    Greetings,   We would like to ask everybody to go back to discussing the topic of this thread. This discussion has taken quite the detour, let's get it back on track.   Thank you!
  19. Earlier
  20. When are we getting the new hair/lyn ears?

    I can tell you that we will be getting these hairstyles and new Lyn ears and tails, but what I can't tell you just yet is when. :P
  21. Feb 14 Client.exe not showing up again

    Greetings!   Just popping in to let you know that issues we had resolved on Friday have been reoccurring since the short server outage we experienced this morning. This was not intended and we are currently working on having that fixed again. This may also cause other previously fixed issues, such as the mouse cursor, to reoccur again.   Thank you for your patience while we are working on getting this issue resolved :)
  22. Account Authentication Failure

    Hi,   You should be able to get back into the game. Sorry for the inconvenience!
  23. Story/bad revenge

    Hello,   The thread is closed. Please don't "necro" old threads :)   Regards.
  24. Banned after Account Creation? (Friend)

    Greetings,   Unfortunately, the forum is not the place where account issues can be looked into. Your friend must contact Customer Support - https://support.bladeandsoul.com so that they can review his account.   Regards,   Amraith.
  25. Unable to submit ticket

    Greetings,   Please try logging into your account using our alternative login: https://login.bladeandsoul.com/login. Should the problem persist and should you still be unable to submit a ticket through our website, you can also submit your request via the email associated with your NCSOFT account and send it to support@bladeandsoul.com.   Thank you!
  26. Greetings,   This is a little a reminder of our Code of Conduct and to please keep this thread on-topic and constructive ;) We have an arena for 1v1 fights; our forums are not the right place for these.   Thank you kindly!
  27. Hey Sixie,   Were you running the game (client.exe) from an a mounted TI backup? If that's the case this would explain why client.exe is trying to modify it as the game needs to read/write data to run. And obviously Acronis Active Protection may not be a fan of that (any "unknown" application that modify backup image you mounted will be blocked).   I wouldn't recommend to run Blade & Soul from a mounted TI backup if that's what you are doing or you should at least whitelist all Blade & Soul (and GameGuard) related files to avoid any possible conflict with things like Active Protection.
  28. Hacked accounts.

    Greetings!    If you think your account may have been hacked and you are no longer able to submit a ticket to our Customer Support, please report this by sending an email from the last-known mail associated with your NCSOFT account to support@bladeandsoul.com.    Thank you!  
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