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Showing topics in News and Announcements, Player to Player Support, General Discussion, Dungeons, Questing, Crafting and Economy, Fan Creations , Bug Reports, Arena and Battlegrounds, Open World, Blade Master, Blade Dancer, Assassin , Summoner, Force Master, Destroyer, Kung Fu Master, Warlock, Archive, Past Maintenance Notices, Esports, Soul Fighter, Community Tournaments, Yura, Jinsoyun, Gunslinger and Warden posted by Bronn, Hime, Liinxy, Amraith, Aurinya, Youmukon, Babbletr0n, Cyan, PhoenixMitra, Ooneka, Baskerville, whippleshuffle, Sunshine, EmperorLeto, Hyunkel, Onirique, Rynara or Green Storm and posted in for the last 365 days.

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  1. Yesterday
  2. This is the expected behavior after this dungeon was removed from the Demonsbane system.
  3. I want to acknowledge that we're tracking the bugs that were mentioned in this thread. Some of the posts here are not "bug reports" but "design questions" (we're trying to get some clarity on them) or general comments/feedback. Assuming that you're talking about the Act 12 Interlude Chapter 3, did you have the special outfit given during Chapter 2 equipped? Did you not see how to get into the back room? The more information you can give us, the easier it is for us to reproduce this situation and determine if it's a bug.
  4. Last week
  5. Hi everyone, I've forwarded all the community feedback, including bugs, to our teams, and we’re discussing it with the development team to figure out the next steps. Thanks.
  6. An update on this bug: we have identified the issue and we will be fixing it. All the players affected by this bug will get their Pentagonal Pet Gem Selection Chest back, but we're not sure when yet. In the future, please post your bug reports in the corresponding subforum so that bugs are easier to track!
  7. Thanks everyone for your feedback. We'll be compiling your thoughts and then doing some thinking of our own to decide what changes we can make. 🙂
  8. Hi @FriendlyFox Can you please send me in a DM your support ticket number? If you didn't already created one, we'll need you to create one and then send me the ticket number. Thank you.
  9. This is in the list of Known Issues I posted yesterday (so I didn't copy these here):
  10. We're currently investigating this situation. I'll let you know when I hear from our teams.
  11. Hi everyone, We're going to try to track bugs that are related to the New Empires release in this thread. Please feel free to share what you discovered in this thread (provide the details of where you saw the bug and the precise actions you did to see it). If you already created a forum thread for your report, you can imply link to it here. Currently known issue: - Your character can't seem to be able to enter the Circle of Sundering solo dungeon. A workaround seems to be to try to enter from the right side of the door (near the wall). - Soul Boost cannot be c
  12. Thank you! I see some words represent frustration, while others are not understood the same way (as quite a few players here are not native speakers). I felt that it was important in the middle of this unexpected delay to talk to people who express their feedback and give them a peak behind the curtain.
  13. Let me take a moment to tell you a little bit more about what happened: our team of engineers and producers have to run programs during the maintenance to the Blade & Soul architecture. Sometimes, some programs break or have to be adapted on the fly by people trying their best to make these complicated systems work. Some of these things take hours to complete, so we provide an estimate of how long the servers have to be offline, but it's not always 100% accurate. Last week, the maintenance was 30 minutes shorter than estimated. This week, we had a technical problem that took longer to solv
  14. Hi @Drakor To be able to help you, we need details of your account that cannot be shared publicly on the forums. Please submit a ticket to our Customer Support Team via this site and an agent will be with you as soon as they can: https://support.bladeandsoul.com/hc/en-us Thanks.
  15. Starting on May 11, 4:00 a.m. PST / 13:00 CEST / 11:00 UTC, all servers will undergo maintenance for approximately 5 hours 30 minutes. An in-game notice will be given 30 minutes prior to the maintenance start. List of Changes: See the Patch Notes for details about the New Empires release. The cosmetic slots at the top of the inventory have been moved to their own tab in the inventory window. Bug Fixes: The Grand Marshal Illusion Staff now has an appearance. Known Issues: The Wyvern Wings do not have an icon. The Kickstart Costume
  16. I'm closing this thread because discussion about cheats are not allowed on the forum per the Code of Conduct. If you have evidence of someone breaking the game's User Agreement or Code of Conduct, you can submit the information to the Customer Support Team here: https://support.bladeandsoul.com/hc/en-us All reports are looked into.
  17. Earlier
  18. I wanted to update the community about that: I'm not ready yet, but I've started working on it behind the scenes (like all things in our jobs, you only really see the tip of the iceberg; you only see me, but I talk to dozens of people). It's in the middle of my list of things to do in terms of priorities, and sometimes it gets bumped down when other tasks take precedence. The team and I want Blade & Soul livestreams to come back, but it won't be for a few months at least. I know the Blade & Soul community wants those streams, but we want to do them properly and not rush. Thanks for you
  19. I think I already replied to you on Twitter but I'll share the info here: we always publish an overview of the update first, and then follow up with deeper dive into each part of the release. This time around, the patch notes have been longer to process so I won't have them ready tomorrow (Friday) but early next week!
  20. Starting on May 4, 4:00 a.m. PDT / 13:00 CEST / 11:00 UTC, all servers will undergo maintenance for approximately 4 hours 30 minutes. An in-game notice will be given 30 minutes prior to the maintenance start. For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  21. Hello, Please do not hesitate to contact Support about this issue: https://support.bladeandsoul.com/hc/en-us
  22. The forum databases will be upgraded on Sunday, May 1. This operation will happen between 4:30 a.m. PDT / 13:30 CEST / 11:30 UTC and 11:00 a.m. PDT / 20:00 CEST / 18:00 UTC. During this timeframe, the forums may be unavailable for up to one hour (but usually less).
  23. Jyansei, We're looking for feedback about Today's Special in the Hongmoon Store. We'd like to know: - What do you like to see or not see? - How do you feel about the pricing in that part of the Hongmoon Store? Please be concise by avoiding long descriptions and lengthy explanations, and try to stay on topic! I'll close this thread in about 2 weeks, Thank you for your feedback!
  24. You're welcome and thank you for the positive feedback. 😃 Like I said before, some of the feedback we received can be addressed earlier rather than later, and this was one of them! In fact, I'm going to post in a few minutes another request for feedback!
  25. Hi everyone, I am going to close the discussion here because it violates our Code of Conduct (see "Cheats"). If you see or have evidence about cheaters, please contact support with as much evidence as possible. Thanks for your understanding.
  26. Let's indeed stay on track, please! It is more difficult for a discussion to be fruitful and for us to parse it if we start adding topics that divert from what is being asked. I appreciate the early feedback you two posted here, and I would like to invite you to create new discussions if you're starting to be off-topic. I'm still being lenient with moderation at this point, but I will at some point try to use moderation as a tool so that we can all be on the same page. And to close the topic of maintenance times: we're aware of the issue, particularly for European players, but this
  27. At the end of March, I mentioned that the Blade & Soul team was actively working on improving the gold income for a variety of players. We started with a few changes that were easy for us to implement in March and April: We added gold to the Demonsbane ranking rewards. We modified two events: The Soul Arena event got additional gold in ranking rewards for the top players. The Battle Pass and Master Pass both included gold for everyone participating. These are first steps, and we want to keep adapting the next changes based on how effective the curren
  28. Starting on April 27, 4:00 a.m. PDT / 13:00 CEST / 11:00 UTC, all servers will undergo maintenance for approximately 6 hours. An in-game notice will be given 30 minutes prior to the maintenance start. List of changes: Level requirements from some Soul Boost rewards have been adjusted. For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
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