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  1. Last week
  2. Holloween event currency now useless?

    Currently, yes, because it needs to be a game update and we're locked for deploying new updates for the time being.
  3. Starting on November 25, 4:00 a.m. PST / 13:00 CET, all servers will undergo maintenance for approximately 4 hours and 15 minutes. An in-game notice will be given 30 minutes prior to the maintenance starting. Changes Routine server maintenance and modifications. Other Notes Wishing you all a safe and warm Happy Thanksgiving! For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  4. Holloween event currency now useless?

    Unfortunately, not being able to use Haunted Halloween Tokens is not a bug. As the event has ended that also included the transmute options. We do apologize that this was not very clear in game and in the event preview. :( We will also follow up regarding the current Golden Harvest Festival events to ensure there are no surprises there either.
  5. (GeforceNOW) BnS won't launch anymore

    Greetings kadius, Please feel free to reach out to the respective Support teams for assistance. You can reach ours via the Support tab above.
  6. F2 Profile Picture

    Good ! Thanks for reporting back. I'll bump your name change request once again. Sorry about not answering your PM.
  7. Hello, We forwarded your report. Please do not hesitate writing to Support as well if you haven't already.
  8. F2 Profile Picture

    Hello, Support is currently looking into the ticket you submitted. We encourage all players encountering a similar issue to report to Support as well. https://support.bladeandsoul.com/
  9. Earlier
  10. Crafting the 2 different Sojos

    We'll check in with the dev team to see what plans they have for the crafting system and if they can add more craftable items.
  11. More Channels

    Similar to previous auto-hunt zones, it sounds like more channels will open if the cap is reached. Now that this is a permanent feature, let's see if we can add permanent channels. Thanks!
  12. Season of Ascension

    There are no new Soul Badges with this season.
  13. Hello, Maybe this thread could help ? Please do not hesitate to contact Support about this issue. https://support.bladeandsoul.com/
  14. @TrueHeartz, we recognize this is an issue for those with remaining keys so if you still have a key and cannot open the remaining Chest, our Customer Support team will assist you.
  15. Extended Maintenance "compensation"

    Hello, Thank you all for your feedback. Unfortunately, without the extended maintenance to apply the fixes, thousands of characters will not receive their ranking rewards or will receive the incorrect rewards in the next season end. This issue was experienced in October. It has to be repaired tomorrow or the issue will exacerbate. :/ For the bundle available after the maintenance tomorrow, we're adding the Box of Spells (as requested) and an additional Superior Reputation Charm.
  16. On the morning of November 18 all servers will undergo maintenance. An in-game notice will be given 30 minutes prior to the maintenance starting. Schedule: Jinsoyun (EU) unavailable from 6 a.m. CET to 7 p.m. CET Yura (NA) unavailable from 4 a.m. PST to 10 a.m. PST Changes Routine server maintenance and modifications. Address an issue EU Weekly Ranking (Jinsoyun Only) A 0 Hongmoon Coin bundle will be available for the Hongmoon Store for the inconvenience caused by the extended maintenance. For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  17. Hello Cricket, Jinsoyun server will be unavailable starting at 6 a.m. CET on Wednesday, November 18 to resolve the issue with Weekly Ranking reward distribution. The server will be unavailable until the completion of the routine weekly maintenance which is scheduled to end around 7:00 p.m. CET. Due to the inconvenience caused for Jinsoyun players, a 0 Hongmoon Coin bundle will be available on the Hongmoon Store after the maintenance for one week. The bundle includes: x1 Orb of Ascension x10 Honing Oil x1 Superior Reputation Charm x1 Superior Daily Challenge Treasure Chest Thank you for your patience and we apologize for the inconvenience.
  18. The Golden Harvest Festival is back. Learn more about the events here: https://www.bladeandsoul.com/en/news/golden-harvest-festival-events-preview/
  19. It is indeed part of the rewards of the Golden Harvest Festival and I will let you know as soon as I get an update on this.
  20. BnS anniversary shoes

    @Imrario, we've sent out another email update last night, which your wife should have gotten. I do apologize it has taken this long. All outstanding prizes will be mailed. Thank you.
  21. Starting on November 11, 4:00 a.m. PDT / 13:00 CEST, all servers will undergo maintenance for approximately 3 hours and 30 minutes. An in-game notice will be given 30 minutes prior to the maintenance starting. Changes Routine server maintenance and modifications. Attendance Roll Call Week 3 rewards will be distributed. For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  22. Moon Refuge Full of Bots EU Server

    We encourage everyone to report suspicious activities by mailing Support with relevant screenshots and/or videos. There is however nothing we can do here on the forums.
  23. Greetings Cricket, We’ve previously sold the Glistening Pet Gem Bundle from September 2 through September 23 and discovered that the bundle sold then is missing an additional 2 Oblivion Fragments (total of 3). All players who purchased the gem bundle during that sale period will receive an in-game mail with their missing Oblivion Fragments. Thank you!
  24. Submitting Tickets

    Hello, you can also write directly to support@bladeandsoul.com
  25. Starting on November 4, 4:00 a.m. PDT / 13:00 CEST, all servers will undergo maintenance for approximately 3 hours and 30 minutes. An in-game notice will be given 30 minutes prior to the maintenance starting. Changes Routine server maintenance and modifications. Attendance Roll Call Week 2 rewards will be distributed. For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  26. Greetings Cricket, We have been working with the dev team to increase the Daily Quest gold reward since it’s reduction on June 17. Thanks to the feedback that you’ve continuously provided on the issue we will increase the Daily Quest gold reward for many high-level dungeons during the maintenance on October 28: Dungeon Current Gold Reward New Gold Reward Naryu Sanctum 6 98 00 15 50 00 Halcyon Hills 6 50 00 15 26 00 Stonscale Passage 5 50 00 15 00 00 Hangar 0 5 30 00 14 81 00 Cathedra Cliffs 5 10 00 14 12 00 Warped Citadel 4 58 00 13 74 00 Brood Chamber 4 28 30 12 85 00 Dreamsong Theater 3 56 60 10 40 00 The Shadowmoor 3 20 00 6 28 00 Sandstorm Temple 3 20 00 5 00 00 Ransacked Treasury 3 20 00 4 82 00 The Drowning Deeps 3 20 00 3 30 00 Hollow's Heart 1 50 00 3 00 00 Starstone Mines 1 50 00 2 52 00 Ebondrake Lair 1 25 00 1 50 00 Irontech Forge 1 25 00 1 35 00 For our Veteran players, you will notice that the increase for many of the dungeons will be returning to pre-Divine Break rates. For Halycon Hills and Naryu Sanctum, the increase will be more than double as these are the latest end-game dungeons. There will also be a change to the gold chest reward from the dynamic quest for Hanger 0 Hard Mode and Cathedra Cliffs Hard Mode. Given the Daily Quest gold reward increase, the Hard-won Hard Difficulty Dungeon Gold Chest will replace Extraordinary Hard Difficulty Dungeon Gold Chest as a reward. Thank you and please look forward to these changes on October 28!
  27. Battle Frenzy Event

    From October 28 through November 18, we’re increasing the Battle Frenzy bonus for Whirlwind Valley, Beluga Lagoon, Nova Core, Duel Match, and Tag match. Earn up to 200% Battle Points and rewards between 3 p.m. and 1 a.m. server time. Whirlwind Valley Sunday, Tuesday, Friday Beluga Lagoon Monday, Thursday Nova Core Wednesday, Saturday Duel Match Monday – Sunday Duel Tag Match Monday – Sunday
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