Development Tracker

Showing topics in News and Announcements, Player to Player Support, General Discussion, Dungeons, Questing, Crafting and Economy, Fan Creations , Bug Reports, Arena and Battlegrounds, Open World, Blade Master, Blade Dancer, Assassin , Summoner, Force Master, Destroyer, Kung Fu Master, Warlock, Soul Fighter and Community Tournaments posted by Bronn, Hime, Moopes, Liinxy, Amraith, Ashen, Aurinya, Avenger, Youmukon, Babbletr0n, Cyan, PhoenixMitra, Ooneka, Baskerville, whippleshuffle, Sunshine or Onirique and posted in for the last 365 days.

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  1. Today
  2. Hello, NCoin purchases may be delayed due to Fraud checks, this can happen even after you have already done a purchase in the past. Please rest assured that your NCoin will be delivered, the Support Team will also come back to you regarding the double charge you are mentioning. Right now however they experience a high volume of tickets due to yesterday's update so we please ask you to be patient. Thanks again for your understanding.
  3. Last week
  4. No NCoin after purchasing?

    If it is your first NCoin purchase, it takes a little longer due to security checks, but be assured it is being processed. Since it hasn't been long since you're purchase, wait a little and the email will likely come thorough, it's common. You can visit our knowledge base here about the process. Thank you!
  5. The Blade & Soul: Celestial Dawn patch notes are up! Head over to our overview article for a full look at this update, including the final bosses of the Nightfall Sanctuary raid, the new solo Heroic Dungeon Circle of Sundering, two huge events, new legendary weapons, a new legendary accessory enhancement system, and more! http://www.bladeandsoul.com/en/news/blade-soul-celestial-dawn-patch-notes/
  6. Starting on June 20, 4:00 AM PST / June 20, 1:00 PM CEST, all servers will undergo maintenance for approximately 5 hours and 20 minutes. An in-game notice will be given 30 minutes prior to the maintenance starting. Below is the list of changes introduced within the update: Blade & Soul 4.6 - Celestial Dawn Routine server maintenance and modifications For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  7. Greetings everyone, We have cleaned this thread up a bit and removed posts that were not in line with our Code of Conduct. Please take a moment to review our Code of Conduct, before posting your next comment. Thank you!
  8. Use the new Augment system to buff your legendary accessories and add a variety of new stats to your legendary gear. Details: http://www.bladeandsoul.com/en/news/celestial-dawn-augmentation-system/
  9. Need Help Dear Players !

    Greetings Sinbad4, We would like to ask you to get int ouch with our Support team, so they can take a closer look at what may have caused this. We are unable to do so on the forums. Please go ahead and submit a ticket using this link: https://support.bladeandsoul.com/hc/en-us
  10. Greetings Kevister, Unfortunately, the forum is not the place where your account issues can be looked into. If you would like to discuss possibilities of what triggered this, please contact Customer Support and they will be able to investigate the issue for you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com/hc/en-us
  11. Inappropriate loading screens

    Hello! We won't remove elements from the game because one person said it made them feel uncomfortable. Each piece of content that makes it into the game is reviewed by our team internally, if we deem it acceptable then it is. We aren't perfect however and we can sometime overlook things hence why feedback is important. When it comes to loading screens however and after re-reviewing them again, I fail to see what could cause an issue.
  12. We've made a few changes to the Weaponsmith's Forge event and reduced the amount of Empyrean Spirit Stone's required for the following weapon stages: Reduced the amount of Empyrean Spirit Stone needed to upgrade Seraph/Baleful Weapon Stage 12 to Riftwalk/Dawnforged Weapon Stage 3 with a Riftwalk/Dawnforged Nebula Stone from 3 to 1. Reduced the amount of Empyrean Spirit Stone needed to upgrade Seraph/Baleful Weapon Stage 12 to Raven Stage 3 with a Raven Nebula Stone from 4 to 1.
  13. Earlier
  14. It is true there has not been a lack of discussion on this from the community's end which is great. We've been exploring the feedback from you guys and comparing that with data on our end. We don't have any finalized changes yet, but we will be announcing some changes in the coming week to help with some of the pain points players are currently experiencing. As always, please continue to share your thoughts on this, as well as any other feedback you guys have as it helps greatly. Thank you!
  15. The Blade & Soul: Celestial Dawn update goes live in just a few more days, and with it a number of impactful itemization and systems changes are being made. Check out the highlights in the linked article, and stay tuned for the full patch notes going live the day before the update releases on June 20. http://www.bladeandsoul.com/en/news/celestial-dawn-items-and-systems/
  16. We've been investigating the cause for some time. We're currently asking for players to send in information when they experience crashes to help with out investigations. This is an issue we've been pushing strongly on and we're aware there are a lot of players impacted by it. As soon as we have information to share we will.
  17. [NEWS] Gift with Purchase Now Live

    Greetings everyone, Thanks for hopping in and clarifying above, this offer includes any purchase made from this point forward and is not limited to first time purchases or NCoins from a specific source.
  18. Quest Audio Error

    Greetings Hannah, Thank you for the report. We have forwarded it to the appropriate team members and will take a closer look.
  19. Get a FREE Hongmoon Bonus Pack ($20 approximate value) when you spend at least 1 NCoin in the Hongmoon Store! Starting today, your first purchase made on the Hongmoon Store with NCoin will also reward you with a Hongmoon Bonus Pack, featuring the Moonlight Explorer costume, Catty Corners Headband head adornment, and more! For full details and a preview of these pieces take a look here: http://www.bladeandsoul.com/en/news/free-hongmoon-bonus-pack-with-purchase/
  20. Blade & Soul: Celestial Dawn is arriving June 20 with two new events that’ll give you the edge you need to survive the new Nightfall Sanctuary raid bosses. Check out all the details on these new events here: http://www.bladeandsoul.com/en/news/celestial-dawn-upgrade-events/
  21. I forgot my pin

    Hello Bluellu, Please contact Customer Support and they will reset your pin code. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com/ Regards, Amraith
  22. Greetings, Please contact our Support team, so we can help you trouble shoot. Thank you!
  23. Is anyone having problems with buying NCoins?

    Greetings Oplease, Please contact our Support team with the error message you are receiving, so they can take a closer look. Thank you!
  24. Hello NorbertTheOpinionated, I believe that the little box you mention is actually there since you must tick it (and thus, opt-in) in order to purchase Premium Membership. It clearly says "I have read and agree to this auto-renewal terms & charges" Just above is also mentioned "Your card information will be saved for your subscription auto-renewal". The word "renewal" appear nine (9) times on the Checkout page including the one next to the box you must tick in order to proceed, 10 if we add "renew". Let's not mention that the previous page has a large title "Recurring Membership Bonus Items" which obviously mean that it's a recurring subscription. Further down is our FAQ explaining how billing actually works and we mention there that you will be billed every 30 / 90 / 365 days. That being said, if you just find out that you got charged and wanted to actually cancel your subscription, our Customer Support team is always willing to help! Please submit a ticket and explain the situation to them.
  25. Face the Scorptamaton and the Grand Celestial Emperor in the final half of the Nightfall Sanctuary raid when Blade & Soul: Celestial Dawn brings the Chol Mugo saga to an end on June 20. http://www.bladeandsoul.com/en/news/celestial-dawn-nightfall-sanctuary-raid-part-2
  26. We're working on our forum image linking and it maaaaay have broken the emoticons in the process, but it should be working now though! Thanks for letting me know.
  27. While it would be convenient to earn more event currency by farming with alts and sending them to your main, there are calculations that's involved with the event design and what the developers want players to earn during the event period. Making the event currency bound to account would affect these numbers and alter the Dragon Express exchange prices which would more than likely lead to requiring everyone to participate in the event with multiple characters instead of allowing that to be an option as it currently is.
  28. Greetings, This seems like the perfect time to remind everybody of our Code of Conduct. So far, the discussion has been very constructive, making it easy for us to collect your feedback and forward it to the appropriate team members. Let's keep it that way and not taint it with personal attacks!
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