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Showing topics in News and Announcements, Player to Player Support, General Discussion, Dungeons, Questing, Crafting and Economy, Fan Creations , Bug Reports, Arena and Battlegrounds, Open World, Blade Master, Blade Dancer, Assassin , Summoner, Force Master, Destroyer, Kung Fu Master, Warlock, Archive, Past Maintenance Notices, Esports, Soul Fighter, Community Tournaments, Yura, Jinsoyun, Gunslinger and Warden posted by Bronn, Hime, Liinxy, Amraith, Aurinya, Youmukon, Babbletr0n, Cyan, PhoenixMitra, Ooneka, Baskerville, whippleshuffle, Sunshine, EmperorLeto, Hyunkel, Onirique or Rynara and posted in for the last 365 days.

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  1. Yesterday
  2. Thanks for bringing this up. We haven't set a timeline yet for our release. Since it just got released, there may be a few bugs that need to get resolved with it before it reaches us.
  3. Thank you for the suggestion, @MishaJ! @polarfoxy We're awaiting confirmation about the missing items Junsorei used to sell. 😕
  4. Hi all, As you noticed, there were no fixes deployed yesterday with the maintenance. We do have a list of issues we're waiting to hear back on and their fix. That includes the Pet Gems from the Armory Chests. Thank you!
  5. Last week
  6. Hi @LordSwift, I'm currently handling this, and yes, due to the UE4 update we had to push the implementation of the artwork to accomodate all workload. We also received additional requests from some of our winners, so we wanted to make sure to comply with those. And don't worry! We are definitely on it, and we already requested for all of the winning artworks of our 2021 Loading Screen Art Contest to be implemented into the game. 😊
  7. Starting on September 22, 4:00 a.m. PDT / 1:00 p.m. CEST, all servers will undergo maintenance for approximately 3 hours. An in-game notice will be given 30 minutes prior to the maintenance starting. For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  8. Hello, Sorry to read you've been experiencing this error. Please contact Customer Support with every detail available and they'll be able to help you: https://support.bladeandsoul.com/hc/en-us
  9. Hi, this sounds like you may be running an outdated version of the NC Launcher which is probably trying to launch the UE3 client. It can sometimes happen that your pc will prevent the launcher from updating. Please uninstall the NC Launcher and then reinstall it. You can download the NC Launcher here: https://www.bladeandsoul.com/en-us/download You may afterwards have to install the new UE4 client if you haven't done so yet. Make sure to also uninstall the old game client to free up your storage space. Hope this helps.
  10. Hello Cricket, We’ve compiled a list of community reported suggestions to resolve some of the game performance issues some of you have been experiencing. The game has low/unplayable FPS. / Game plays frame by frame. Check your computer’s audio output device. If you have an Oculus device it may have switched to that or another output device that isn’t your default. Change the output device back to your usual. Reduce the Shadow Quality in the game: Settings > Graphics > Advanced Settings. Reduce the Object Display/Visibility in the game: Settings > Grap
  11. Thank you confirming you've received it, @Suniva! We've distributed another batch of Dark Omens Bundle and should be in your in-game mail now.
  12. Earlier
  13. Thank you, can you also confirm the keyboard layout these buttons are not working in for you?
  14. Thank you for letting us know. As per original report we received the information that only the numbers row was not working on AZERTY keyboards to be set as hotkeys. Can you please clarify: Which numbers or letters are still not working for you? I'll then forward this information to the team for further investigation.
  15. I checked on QA and the Twin Swords illusion animates correctly. 🙂
  16. Hello Cricket! Many of you have shared your feedback about the Unreal Engine 4 Update, and we’re glad to see that you’re enjoying the game! Currently, we’re working on next month’s update, and also these priority developments in the months to come: Re-adding Gamepad support Increasing UI size Adding an anti-cheat system Please continue to provide your feedback on the forums so we can make improvements to Blade & Soul!
  17. Hello All, Launching the Unreal Engine 4 Update was a momentous milestone for us. Not only have we seen better game performance, but the door is also open for new developments for Blade & Soul. We’re in the progress of adding a new anti-cheat system to Blade & Soul. It is one of our priority projects. The system will allow us to detect accounts that have made malicious client edits for advantageous gameplay. When we catch these accounts, we will swiftly remove them from the game. Please continue to report in-game exploiters you come across to our Customer S
  18. Apologies for the inconvenience. We'll be adding the Premium Membership to your accounts shortly.
  19. It's coming! It'll be up in the store shortly. Thank you!
  20. We apologize that the issue caused you and other players an inconvenience. As announced, the issue has been addressed in our last patch which was released just yesterday, so you should be able to use your French hotkeys again. If you are however still experiencing issues, please let us know.
  21. As long as you have logged into the game any time since August 12 it should count as a login. To everybody who has followed the requirements and did not receive their packs: Please submit a ticket to our support team: https://support.bladeandsoul.com/hc/en-us
  22. Hi thank you for letting us know. I'm going to check with the team to find out why some of you haven't received your rewards yet. As a reminder; the requirements for the Dark Omen Bundle were to have logged into the game since August 12 and to be signed up for newsletters for both: Blade & Soul and NCSOFT.
  23. GC accessories have been sent to affected Dual Blades now. We'll follow up. Is there any in particular that you are eyeing? Yup, we have the Synthwave and a few other displays/animations sent up to be fixed.
  24. Hello, Please check this thread : Regards, Amraith
  25. Hi all, I close this thread since there's already a very similar one that was created. Please feel free to continue the discussion here:
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