Development Tracker

Showing topics in News and Announcements, Player to Player Support, General Discussion, Dungeons, Questing, Crafting and Economy, Fan Creations , Bug Reports, Arena and Battlegrounds, Open World, Blade Master, Blade Dancer, Assassin , Summoner, Force Master, Destroyer, Kung Fu Master, Warlock, Soul Fighter and Community Tournaments posted by Bronn, Hime, Moopes, Liinxy, Amraith, Ashen, Aurinya, Avenger, Youmukon, Babbletr0n, Cyan, PhoenixMitra, Ooneka, Baskerville, whippleshuffle, Sunshine or Onirique and posted in for the last 365 days.

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  1. Last week
  2. Starting on December 12, 4:00 a.m. PST / 13:00 CET, all servers will undergo maintenance for approximately 5 hours and 15 minutes. An in-game notice will be given 30 minutes prior to the maintenance starting. Below is the list of changes introduced within the update: Routine server maintenance and modifications For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  3. Greetings, If you don't see the keys in your Received Mail and are eligible for the compensation, you can submit a ticket to our Support team, so they can take a look at your account history. You can submit a ticket via the Support tab above or here: https://support.bladeandsoul.com/hc/
  4. Hongmoon crow feather

    Greetings Jazzview, If you have any questions regarding your account, you can submit a ticket to our Support team, who can take a look at your account. You can submit a ticket via the Support tab above or here: https://support.bladeandsoul.com/hc/
  5. Earlier
  6. Hi all, If you still haven't received your 15 keys, please check your Received Mail now. Sorry for the inconvenience!
  7. Hello everyone, We have distributed the the 15 Treasure Trove Keys to all eligible players. If you were eligible and do not see them available please let us know and submit a ticket to our support department. Thank you!
  8. Failed to upload photo

    Greetings! Thank you for your reports, we are investigating the issue and it has been entered in the "know issues" list, which you can check out here : Thanks again!
  9. Hello all, The Holiday Treasure Trove preview article and livestream incorrectly stated that the Grand Phoenix Costume Set would be included in the Treasure Trove rewards. That was an oversight on our part and to say sorry, we’re sending 15 Treasure Trove keys to all players who purchased at least 1 Holiday Treasure Trove Key from the Hongmoon Store before 5:00 p.m. PST December 6/01:00 UTC December 7. Those keys will be delivered by 11:00 a.m. PST/19:00 UTC December 7.
  10. someone set OTP in my account

    Greetings! If you are unsure whether someone has accessed your account with your password, please change it immediately. As suggested above, you may also want to change the password to your email, as a matter of precaution. You can further turn off the 2-Step Verification through the account management page of your NCSOFT account: https://login.ncsoft.com/login If you didn't make this change in the first place, please contact our Support to ensure your account is secure. Thank you!
  11. Greetings! If you go to your account management page, then to "Apply a code", you should find an unused serial code in the Blade and Soul tab. You can click "Apply" and you will get everything. Please contact the Support Team if you do not find any code to apply. Thank you!
  12. HQ bug bomb

    Could you please provide some additional information? A screenshot or video would be very helpful
  13. Buying Stuff From F10 and Not receiving it

    Hello again, Thank you for your reports. We're currently looking into the issue. Thank you for your patience and sorry for the inconvenience. Please try to relog and check your in-game mail box. Regards, Amraith
  14. Buying Stuff From F10 and Not receiving it

    Hello Nenuviel, What currency are you using ? NCOIN or HM Coin? Regards, Amraith
  15. Blade & Soul: Theater of Mystery arrives tomorrow, but you can see what’s coming by reading through the patch notes right now: https://www.bladeandsoul.com/en/news/blade-soul-theater-of-mystery-patch-notes/
  16. Full patch notes (dec 5)

    Patch notes are posted on Tuesdays! And they were just posted now: https://www.bladeandsoul.com/en/news/blade-soul-theater-of-mystery-patch-notes/
  17. PROBLEMA

    Greetings, We appreciate you helping each other out. Please be so kind and post any future contributions in English, French, or German, as these are our supported languages for the forum. This will allow your fellow players to respond to your questions and our staff members to collect any feedback and suggestions. Thank you!
  18. On December 5, the Duelist Bundle will be updating the Bravery Coin (x145) to its new form, Bloodstone. If you've already purchased a Duelist Bundle in its current iteration, you'll be able to purchase the new bundle when it comes out this Wednesday in the Blade & Soul: Theater of Mystery update. Duelist Bundle- 1,199 NCoin Item Quantity Training Expansion Voucher 2 Dawnstar Illusion Weapon Chest 1 Galaxy Battleground Support Chest* 1 Pet Pack 3 Bloodstone 60 Clarity Charm 10 Cooldown Reset Charm 10 Hongmoon Focus Recovery Charm 10 Hongmoon Special Tonic 20 Hongmoon Special Firewater 20
  19. If you complete the Tower of Memory daily quest before you enter Hongsil's Secret Storehouse for the day, you'll receive one type of Dragon Soup from the Memory Lane Box that you can use in the Secret Storehouse for extra experience points. Here's what the Memory Lane Box looks like: https://i.imgur.com/eVyIDog.jpg
  20. Why Can't I submit a support ticket?

    Greetings hadesx, If you are unable to submit a ticket using the Support tab above, please send an email directly to support@bladeandsoul.com. Thank you!
  21. HACK EMAIL ADDRESS ACCOUNT

    Greetings! If your account got hacked, please inform our Customer Service about it by email using the last-known email associated with your account before the hack occurred: support@bladeandsoul.com Thank you!
  22. Code letters and abbreviation

    Greetings! There are a couple more abbreviations explained in this thread: Enjoy!
  23. test

    Test successful - thread now closed. Please remember to keep your threads constructive ;) Thank you!
  24. Why Can't I submit a support ticket?

    Greetings! If you cannot send a ticket via the website, please email your inquiry to support@bladeandsoul.com. Thank you.
  25. cant submet ticket

    Greetings! If you are not getting a confirmation that your ticket has been sent, you can try emailing the Support Team, the correct email is : support@bladeandsoul.com. Thank you!
  26. Greetings, This has been fixed yesterday. If you still encounter issues, please use Ctrl+F5 and clear your cache before trying again. We also continue hearing that using the Edge browser appears to work without problems. Thank you!
  27. Ability to use EXP charms in bulk

    Thanks for all of your suggestions on how to use mass quantities of EXP charms an easier process. We'll be sending all of your suggestions off to the dev. team for consideration.
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