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Showing topics in News and Announcements, Player to Player Support, General Discussion, Dungeons, Questing, Crafting and Economy, Fan Creations , Bug Reports, Arena and Battlegrounds, Open World, Blade Master, Blade Dancer, Assassin , Summoner, Force Master, Destroyer, Kung Fu Master, Warlock, Archive, Past Maintenance Notices, Esports, Soul Fighter, Community Tournaments, Yura, Jinsoyun, Gunslinger and Warden posted by Bronn, Hime, Liinxy, Amraith, Aurinya, Youmukon, Babbletr0n, Cyan, PhoenixMitra, Ooneka, Baskerville, whippleshuffle, Sunshine, EmperorLeto, Hyunkel or Onirique and posted in for the last 365 days.

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  1. Today
  2. Starting on August 21, 4:00 a.m. PDT / 13:00 CEST, all servers will undergo maintenance for approximately 4 hours. An in-game notice will be given 30 minutes prior to the maintenance starting. Below is the list of changes introduced within the update: 5.5 Hongsil's Summer Blast Patch Notes Routine server maintenance and modifications For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  3. Yesterday
  4. Hongsil’s Summer Blast launches tomorrow, but you can see what’s in store by reading through the patch notes right now: https://www.bladeandsoul.com/en/news/hongsils-summer-blast-patch-notes/
  5. Last week
  6. Our web team is currently doing many things, so the forums aren't going to be updated right away. That being said, we do have a plan for some changes. So not yet, but hopefully we can get something started soon!
  7. An official live stream should be announced soon. :) Cheers ~
  8. System error 200

    Gretings Lumieresmortes, Please feel free to get in touch with our Support team. You can submit a ticket via the Support tab above.
  9. Thanks for letting us know, we're updating it. We're still in the process for deciding everything. Stay tuned!
  10. Can't purchase Ncoins

    Hello Anass, Grimoir is right, please contact Customer Support and they will be able to investigate the issue for you. Regards, Amraith
  11. Two events coming August 21 mean more chances to earn some cool rewards during Hongsil’s Summer Blast Event! https://www.bladeandsoul.com/en/news/hongsils-summer-blast-event-begins-august-21/
  12. game crashes... help

    Greetings nightmare25, We recommend contacting Customer Support regarding technical issues. https://support.bladeandsoul.com/ Regards, Hyunkel
  13. 07/24/2019 [Bugged] No credit for weekly rewards

    Greetings ElectricPotato, We actually did for the maintenance two weeks ago: Hopefully this will be solved in the next maintenance.
  14. Earlier
  15. 07/24/2019 [Bugged] No credit for weekly rewards

    Greetings Backstabpuss, This is unfortunately still part of our Know Issues: With that said, the count will show up correctly by tomorrow (Thursday). Thank you for your patience while we continue working on a solution.
  16. Starting on August 14, 4:00 a.m. PDT / 13:00 CEST, all servers will undergo maintenance for approximately 3 hours and 15 minutes. An in-game notice will be given 30 minutes prior to the maintenance starting. Below is the list of changes introduced within the update: Routine server maintenance and modifications For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  17. Can't Open Launcher Exe

    Greetings TheCocoThunderGG, We recommend contacting Customer Support for all technical issues. https://support.bladeandsoul.com/ Regards, Hyunkel
  18. Hi all, It has been more than two and a half years since I moved across the English Channel to work for NCSOFT. After really exciting and sometimes crazy times, I have now decided to take another leap of faith. I'm leaving the UK in the next few days and that means I will no longer be working for NCSOFT. I hold the Blade & Soul community very dear and although I will no longer work on any community matters, I know that you are in good hands. Of course, our community team around @Hime, @Cyan, @Sunshine, @PhoenixMitra, @Amraith, @EmperorLeto, and @Hyunkel will continue to take good care of you and your concerns. It has been an honor!
  19. Hello, This issue is still under investigation. Sorry for the inconvenience. Regards, Amraith
  20. Friendlist

    Hello, I close this thread since there's already a very similar one that was created. Please feel free to continue the discussion here: Thank you for your understanding, Amraith
  21. Blackram Supply Chain missing pad's

    Hi KenzoAlex, Can you please tell us which class, spec, level and HM level your character is ? If this issue is always there ? etc... Thank you. Regards, Amraith
  22. No clan bonus bug for the third time (week) on NA

    Hello icedragon86, Thank you for the report. We will look into this. You can also report these kind of situations to our Support team. They can take a closer look. https://support.bladeandsoul.com/ Regards, Amraith
  23. Password Error when using special characters

    Hi Canna42, Customer Support is right, this shouldn't be an issue so, can you give us the special characters you are trying to use? Regards, Amraith
  24. Outlaw Island Error

    Hello Yolaaaaaa, Please check this thread : Regards, Amraith
  25. BOW IN WEAPONS CONTEST????

    First of all, congrats making the top 5 :) All entries this year were amazing and great in their own rights. It is also fair to criticize and comment on the designs, but please refrain from negative and unfair critique. Back to the point — In the end, we had to make a decision to either allow Bows as optional submission or disqualify all entries including Bows. Since the latter seemed overly harsh and since we already had a similar case last year with Greatsword skins being submitted before the Warden's release, we decided to allow Bows, but not making them a requirement. As always if you are uncertain if something would get you disqualified, you can reach out to the Community Team at any time.
  26. Victory Tokens

    Hi @Dripsz Thank you for coming back to us. We've escalated your feedback, but we cannot promise anything yet since our last stance still was that there won't be any changes to the current status. But I do agree that those badges should be obtainable retroactively if there is a benefit in using them over newer items.
  27. Play Shackled Isles, Earn FREE Rewards

    To clarify, we aim to deliver the Sunfire Chests within 48 hours after the maintenance.
  28. Friend List Empty

    Thank you @code1068, It is indeed an issue with the database we are still investigating. We were able to put more pressure behind the investigation thanks to everyone's help here. As this is still in progress we currently can't provide an update quite yet, but from what I have seen, we are going into the right direction to find a solution, which, and that's totally fair to say, long overdue.
  29. Where the sunfire boxes at?

    xD We haven't forgotten, and we're working on the delivery of the boxes. We aim to have all the deliveries made by the next 48 hours. Thanks for bringing this up!
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