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  1. Today
  2. LVL 60 Archer Free 7 Day Premium not received

    Greetings Ezzora, If you have not received your level up rewards, please submit a ticket to our Support team via the Support tab above. Thank you!
  3. Yesterday
  4. Game Mode Change

    Greetings SJAM, You can do this through the launcher. When you sign in to the launcher, click the little wheel in the top right to open the settings menu. From there, select the "Game" tab and you will see a check box to select the 32bit client.
  5. Last week
  6. 10/10/2019 F10 Hongmoon Store is Bugged (FIXED)

    It's working now! Sorry about that. Let us know if you have any other issues.
  7. Oblivion Fragments

    Hi there, I have an update! Next week after the Blade & Ghoul update is live we will refund 16 Oblivion Fragments to any player that purchased the Unrefined Bracelet for 24 Oblivion Fragments before the October 16 maintenance. You do not need to send in a ticket for this as we will have all the information to do it at that time. Thank you!
  8. Oblivion Fragments

    We're having discussions currently and will get back to you all with more information soon. Thank you for bringing this up.
  9. Several changes to items and systems, and some new improvements are coming with the Blade & Ghoul update. Check out the article for a quick look at what’s in store, before we release the full patch notes next week. https://www.bladeandsoul.com/en/news/blade-ghoul-items-and-systems-preview/
  10. New Daily Dash

    The Venture Tokens change in Daily Dash are part of some adjustments the dev team is doing to balance the flow of Venture Tokens into the game, and we will not be making any adjustments to Venture Tokens the ranking rewards you saw in other regions. We’re also exploring adding additional value for Premium Members in other ways. We’re still fleshing out the details but you will see part of this in the next couple weeks.
  11. A ghoulish event comes to the Earthen Realm—join us in the frightening fun! https://www.bladeandsoul.com/en/news/blade-ghoul-rises-again-october-16/
  12. LVL 60 Archer Free 7 Day Premium not received

    Greetings Nenuviel, As mentioned earlier in this thread, adding the rewards is a manual process and will be done in a timely manner, now that the maintenance has concluded. Thank you for your patience!
  13. Starting on October 9, 4:00 a.m. PDT / 13:00 CEST, all servers will undergo maintenance for approximately 2 hours and 30 minutes. An in-game notice will be given 30 minutes prior to the maintenance starting. Below is the list of changes introduced within the update: Routine server maintenance and modifications. For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  14. Error code 3325

    Greetings Godsfighternhmngjghj, Please ask your friend to get in touch with our Support team by sending an email to support@bladeandsoul.com for some troubleshooting.
  15. Earlier
  16. Anitvirus, Disk error, Memory, etc. Error?

    Hi Xinyang, If you haven't already, we recommend reaching out to our Support team with details available: https://support.bladeandsoul.com/hc/en
  17. Hi everyone, Just in case anyone would still be experiencing the issue: 1. Download the files below: http://live.patcher.bladeandsoul.com/BnS/134/Patch/Zip/contents/bns/CookedPC/loginstage_003.upk http://live.patcher.bladeandsoul.com/BnS/134/Patch/Zip/contents/bns/CookedPC/00046801.upk 2. Locate the folder CookedPC in your Blade and Soul directory (i.e C:\Program Files (x86)\NCSOFT\BnS\contents\bns\CookedPC) 3. Once the files are downloaded, paste both files in the "CookedPC" folder and overwrite them. 4. Launch the game "without" scanning or repairing the launcher If the issue still persist, press "Scan File" through the launcher before launching the game”
  18. Starting on October 3, 7:00 AM PDT / 16:00 CEST, all servers will undergo an unscheduled maintenance for approximately 1 hour and 30 minutes. An in-game notice has been given 30 minutes prior to the maintenance starting. Below are the list of changes introduced within the update: Fixed an issue where the Zen Archer Badges would not apply the additional damage when using the Lightbringer specialization. Reduced the difficulty for The Shadowmoor dungeon: Mookwan (Final Boss) The “Curse” debuff will now do damage instead of instant-kill when the debuff timer runs out. For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  19. The Shadowmoor still wipes curse

    We'll be looking to get a fix out for this (and some other things) as soon as we can. Hang tight for further info.
  20. Archer badge bug

    Thank you for bringing this up. We are in the process of addressing the issue. We will post an update once the fix is out!
  21. I didnt like my badge anyway

    We're in the process of receiving a fix for this issue. Weirdly enough, the issue does not affect the Windpiercer spec... We'll provide an update once this is resolved. Thanks!
  22. Starting on October 2, 4:00 a.m. PDT / 13:00 CEST, all servers will undergo maintenance for approximately 3 hours. An in-game notice will be given 30 minutes prior to the maintenance starting. Below is the list of changes introduced within the update: Routine server maintenance and modifications The Daily Challenge has been updated as follows: Completed Challenges Quantity Notes 2 Daily Challenge Reward Chest x1 Daily Challenge Treasure Chest x1 Orb of Ascension Shard x1 Solar Energy x4 - 3 Radiant Reward Chest x1 Only available during the event period from 9/18 to 10/16 4 Arena Reward Key x1 Dungeon Treasures Selection Chest x1 Raid Treasures Selection Chest x1 Challenger's Splendor Stone Chest x1 Dungeon Treasures Selection Chest Available only on Monday, Wednesday, Friday, and Sunday Raid Treasures Selection Chest Available only on Tuesday, Thursday, and Saturday 6 Elder Scale Fragment x3 Superior Reputation Charm x1 - The following Daily Quests have had their gold increased: Circle of Sundering: 6g 31s 98c -> 8g 42s 65c The Shadowmoor: 6g 25s -> 10g Den of the Ancients: 11g 32s -> 14g 15s Brood Chamber: 11g 47s 50c -> 12g 85s Warped Citadel: 12g 12s 37c -> 13g 74s Several Easy Mode dungeon Bosses have had their “Berserk Rage” mechanics adjusted so that it does damage instead of instant-kill. Cathedra Cliffs - Ayanka Warped Citadel - Kangrim Brood Chamber – Nacha, Vetarex Dreamsong Theater – Mazuko Fixed an issue where some of the low tier dungeons would not drop rewards from the boss. Fixed an issue where Blade Masters with Spectral Blade specialization would receive the Zen Archer’s exclusive Storm’s Eye buff upon standing in one of the circles created by the Zen Archer’s Twin Storms skill. Fixed an issue where the “Hit the Ground Running” and “Three-point landing” quests were not consuming the quest items upon completion. Fixed an issue where the Special Training Illusion Bow did not have the particle effect. Fixed an issue where the Mastercraft Lionroar/Wingsong Weapon Chests would give the opposite weapon variant. Fixed an issue where the Heavy Metal Illusion Weapon Chest did not include a Bow. Various localization fixes. For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  23. Going to market

    Hello sDragoNGamer, Players cannot use the marketplace before level 36 indeed. Don't worry though the quest will remain available to complete when you reach the right level. Cheers ~
  24. Hello everyone, As you are aware, we launched changes to the Dungeons and Daily Challenge as part of the Storm of Arrow update. These changes have presented challenges and difficulty for our players. Working together with the dev team, we would like to share some additional adjustments happening next week during the maintenance of October 2. We’re adding Orb of Ascension Fragment back into the Rewards for Daily Challenge and reducing the number of Daily Challenges that can be completed in a day back down to 6. We’ve moved the Daily Challenge Treasure Chest and Solar Energy to 2 challenges completed instead of 4. We’ve added a Superior Reputation Charm to the 6 challenges completed milestone. Completed Challenges Quantity Notes 2 Daily Challenge Reward Chest x1 Daily Challenge Treasure Chest x1 Orb of Ascension Shard x1 Solar Energy x4 - 3 Radiant Reward Chest x1 Only available during the event period from 9/18 to 10/16 4 Arena Reward Key x1 Dungeon Treasures Selection Chest x1 Raid Treasures Selection Chest x1 Challenger's Splendor Stone Chest x1 Dungeon Treasures Selection Chest Available only on Monday, Wednesday, Friday, and Sunday Raid Treasures Selection Chest Available only on Tuesday, Thursday, and Saturday 6 Elder Scale Fragment x3 Superior Reputation Charm x1 - Gold will be increased for the daily quest from these dungeons: Circle of Sundering: 6g 31s 98c -> 8g 42s 65c The Shadowmoor: 6g 25s -> 10g Den of the Ancients: 11g 32s -> 14g 15s Brood Chamber: 11g 47s 50c -> 12g 85s Warped Citadel: 12g 12s 37c -> 13g 74s Several Easy Mode dungeon Bosses will have their “Berserk Rage” mechanics adjusted so that it does damage instead of instant-kill. Cathedra Cliffs - Ayanka Warped Citadel - Kangrim Brood Chamber – Nacha, Vetarex We’re also verifying the adjustment to Dreamsong Theater and The Shadowmoor, and they will be changed as soon as we can confirm it: Dreamsong Theater – Mazuko: change “Berserk Rage” so that it does damage instead of instant-kill. The Shadowmoor – Mookwan: change so that the “Curse” debuff that is put on the furthest player does damage instead of instant-kill when the debuff timer runs out. Thank you all for your feedback and patience on this matter.
  25. Thank you for confirming, Miggy Miggs. We have delivered the rewards a few hours ago to those reaching level 60 on their Zen Archer before maintenance. We'll be aiming to do the same next week. Thank you!
  26. Dungeon Difficulty Update

    Hi ElectricPotato, we have been reading and following the discussions on the matter. I don't think we need anything more--there were a lot of good points and rightful concerns brought up. We'll be having further discussions with the dev team, and share more information as soon as its available.
  27. Do you even care at this point?

    Greetings Viblo, Point taken! Please know that what Baskerville explained holds true any day on this forum, whether we mention it explicitly or not. We do appreciate your feedback and are forwarding it accordingly. We are here for you! It is much harder to do this when the Code of Conduct is not being followed though, as minor as some of the violations may appear. Thank you for pointing this out and you all can be sure that we read every word here and forward your feedback, even if we don't comment. As outlined in the Code of Conduct, sometimes we are just not able to comment yet.
  28. Hello all, The rewards for reaching Level 60 on your Zen Archer will be delivered tomorrow or by Friday. It's a manual process and we will let you know when the rewards are delivered to those that reached level 60 on the Zen Archer before the maintenance today.
  29. LVL 60 Archer Free 7 Day Premium not received

    Greetings everybody, We have alerted the appropriate team members, please sit tight while we look into this. Thank you!
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