Development Tracker

Showing topics in News and Announcements, Player to Player Support, General Discussion, PvE, Dungeons, Questing, Crafting and Economy, PvP, Fan Creations , Bug Reports, Servers, North America, Group 1: Master Hong, Gunma, Taywong, Europe, Group 2: Mushin, Old Man Cho, Group 3: Jiwan, Soha, Dochun, Group 4: Poharan, Iksanun, Group 5: Yehara, Hajoon, Onmyung, Group 6: Juwol, Yunwa, Junghado, Group 1: Windrest, Wild Springs, Highland Gate, Group 2: Cardinal Gates, Hao District, Greenhollow, Spirit’s Rest, Group 3: Starfall Crater, Ebon Hall, Angler’s Watch, Twin Wagons, Arena, Open World, Classes, Blade Master, Blade Dancer, Assassin , Summoner, Force Master, Destroyer, Kung Fu Master, Warlock, Soul Fighter and Community Tournaments posted by Bronn, Hime, Moopes, Liinxy, Amraith, Ashen, Aurinya, Avenger, Youmukon, Babbletr0n, Cyan, PhoenixMitra, Ooneka or Baskerville. Edit this stream

  1. Last week
  2. Support ticket submission

    Greetings,   If you are unable to submit a ticket to our Support through our website, please send an email using the mail associated with your NCSOFT account to  support@bladeandsoul.com.    Thank you!
  3. Greetings,   Please be reminded that name-shaming fellow players or entire clans constitutes a violation of our Blade & Soul forum's Code of Conduct.  If you believe that a player is violating our Terms of Service, please submit a ticket to the Customer Support team with as much evidence as possible and they will take the necessary action.   Thank you!
  4. Error Report

    Greetings!   Please submit a ticket to our Customer Support, so they can have a look into your system and possible causes with you.   Thank you!
  5. ACCOUNT STOLEN

    Greetings,   If your account got hacked, please report this by sending an email from the last-known mails associated with your account to support@bladeandsoul.com. You should further never share your password with anybody else, as sharing your account with another person constitutes a violation of our User Agreement.  
  6. The issue has been resolved and F2 is back online! Please let us know any issues arise. Thank you!
  7. The in-game character info page (F2) is currently disabled as we troubleshoot an issue. We'll post an update when the feature is re-enabled.   Thank you for your patience.
  8. Non-paying players balance issue

    Greetings,   Due to the amount of insults that had to be removed from this thread, it is now closed. Please make sure to adhere to our Blade & Soul forum’s Code of Conduct.   Thank you!
  9. Stop whining already!!!

    Greetings,   Since this thread is already turning into a troll fest rather than a constructive conversation, it is now closed. Please be reminded of our forum’s Code of Conduct.
  10. Closer Servers

    Hello,   As stated in the past, European Servers are physically located in Germany.      
  11. Hotfix – 5/25/2017

    Greetings everyone,   The servers are now back up. Thank you for your patience!
  12. Greetings,   As an update to our previous post; we’ve addressed the issue concerning the Treasure Trove’s item drop rates with today’s maintenance and have enabled the purchases of Treasure Trove Keys once again.   We’ll be reimbursing all used Treasure Trove Keys and instant key purchases that occurred from when the Treasure Trove went live on May 24, until the hotfix maintenance on May 25. If you qualify for an item reimbursement, the Treasure Trove Keys can be found within your Received Items.   Thanks for your understanding and patience as we worked to correct the issue.   The Blade & Soul Team
  13. stay Close [Closed - Duplicate Topic]

    Please read the update below from Youmukon regarding compensation: In addition, please refrain from creating duplicate threads. You may talk about this topic in this thread: https://forums.bladeandsoul.com/topic/229262-compensation/ [Closed - Duplicate Thread]
  14. Closer Servers

    Hi there,  I apologize if I don't fully understand what you mean, but we already have servers in EU for English, German, and French. If you would like to see the Germany Blade & Soul page you can view it here.    Thanks! :)
  15. Question to Devs

    As Darknalor said, there will be an official post in the news and announcements section. We will be posting more information soon, so stay tuned.    Thank you!
  16. Starting on May 25, 2:00 PM PDT / May 25, 9:00 PM UTC, all servers will undergo maintenance for approximately 3 hours. An in-game notice will be given 30 minutes prior to the maintenance starting.   Below are the list of changes introduced within the update: Fixed an issue with the Treasure Trove’s item drop rates.
  17. About Trove Scheduled Maintenance

    Greetings,   The above image is fake. Please follow the News and Announcement section of these forums, where we will keep you up-to-date on any scheduled maintenance.   Thank you!
  18. Compensation?

    Hello,   We'll be posting more details regarding Trove compensation extremely soon. Please bear with us! We are currently ensuring that the Trove fix is perfectly working before giving all the details.   Thank you for your patience and understanding!
  19. We discovered a critical issue with the Treasure Trove’s item drop rates. We quickly disabled additional key purchases after discovering the issue and are looking to deploy a solution as soon as possible. For those that have already purchased and used keys, we will follow up on compensation details. We’ll provide more information on the maintenance as soon as we’ve finalized the schedule.
  20. Greetings!   I am locking this thread up to avoid duplicates. Please continue your discussion here:   Thank you!
  21. Had to write my first post due to Xigncode

    Hi all,   I close this thread since there's already a very similar one that was created. Please feel free to continue the discussion here:       Thank you for your understanding,    
  22. Greetings everyone,   The servers are now back up. Thank you for your patience!
  23. Greetings everyone,   The maintenance has now started and all Blade & Soul servers are now unavailable for approximately 4 hours and 30 minutes.   Thank you again for your patience.
  24. Starting on May 24, 4:00 AM PDT / May 24, 11:00 AM UTC, all servers will undergo maintenance for approximately 4 hours and 30 minutes. An in-game notice will be given 30 minutes prior to the maintenance starting.   Below are the list of changes introduced within the update: Celestial Festival Event Ujara, Duugash, and Syrok have had their HP significantly increased. Reduced the damage requirement to qualify for a Celestial Special Triple Threat Pouch. You can now purchase Celestial Special Triumvirate Chest for 1800 Celestial Peaches at Celestial Peach Exchanger Lee Youjin. Heavenly Fruit is now redeemable through June 28 instead of July 5. Fixed an issue where cosmetic items from Celestial Festival would cause equipped items to display incorrectly in Character Info (F2). The Spring Treasure Trove is now available from May 24 through June 14. GameGuard has been removed and replaced with XIGNCODE3. XIGNCODE3 will be in a monitoring period for testing until further notice. Routine server maintenance and modifications
  25. Hello,   As per stated in our Rules of Conduct, modifying any part of the Blade & Soul Client can lead to an account termination. It's not about what is modified and even if you judge that a modification is harmless and does not give you any particular advantage, it is still a violation of our Rules of Conduct.
  26. Earlier
  27. do something about AFK ppl

    Greetings,   This is a quick reminder that calling out players by name or posting screen shots containing names is a violation of our Code of Conduct.   If you would like to report a player for their inappropriate behavior, please contact Customer Support and they will be able to investigate the issue for you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com/hc/en-us.
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