System Error After Update.

[chilegamerz]

45 minutes ago, chilegamerz said:

tengo el mismo problema, no puedo empezar con mi brujo principal, servidor na, servidor yura.

 

I leave my nick just in case, Loreleai

[ßIÖHÄZÄRD]

10 minutes ago, Shîro said:

Still...1hour and half and not fixed, they could literally delete that item from few of people that mentioned their chars here and see if that is the issue, or directly run an emergency maint. What a wasted day in EU...already 10 pm and main was from 1 PM..

 

We all knew that something will happen, just like always.

[Solarr]

Cant login either.
EU - Solarr

[Scarlet Shadow]

Seems like my thread is escalating.

[Ylkrad]

NA- Yura
Character: Ylkrad   

I have a unfinished moonlite soul, around stage 3 i think.

[ThunderDex]

1 minute ago, Scarlet Shadow said:

Seems like my thread is escalating.

yes, cuz someone forgot if they remove a variable from a Database Table if screws up a whole matter of other calls on the DB.

[Solarr]

Same error

1 minute ago, Solarr said:

Cant login either.
EU - Solarr

 

[ThunderDex]

@Himeplease just call an emergency Maint already and delete all Moonlit souls from all chars.

[Starchild101]

• @HimeSame error here,
• Jinsoyun- EU
• Name of char: STARLIGHTFIRE
• how is the logging in problem being sorted ,its been over an hour

[Solarr]

or replace with something neat 🙂

[ArmSnapper]

1 hour ago, Hime said:

 

Which server are you trying to connect to?

The fix would be to delete the soul lite. The last event soul thing is bugged and every one that has it cant log in with the specific char... i have that on 3 chars. and i cant log in to non of them. So the fix would be take down the server delete the last event Soul lite thing and bring the servers back up. cheers!

Edited July 14, 2021 by ArmSnapper

[Rikari Kayo]

vor 1 Minute schrieb Solarr:

or replace with something neat 🙂

yes please give me my rhapsody costume

 

[BlackDimension]

7h30 de maintenance pour avoir à la fin un problème de se connecter au jeu et encore à cause d'un ancien item, quand est ce que ça va être résolu ? 
Je pense qu'une maintenance doit être lancée 

[Panguano]

Same issue with my main. I can log with alts, but no with my main. I think this issue is related with Moonlite soul item

[900870_1452550662]

I can login on all characters except my main which had a Moonlit Soul stage 4 in the inventory. Please fix it already.

[Chibiki Z]

Jinsoyun- EU

Name of char: Chibiki Z

[Shîro]

Can't wait for "Please contact support via ticket if you had the Soul in inventory" then we gonna wait another 3 days.

[Hime]

We're confirming the solution and are taking next steps to address the issue. We're aiming to resolve the issue as soon as get the necessary files to apply.

 

Thank you for bearing with us. We'll post another update as soon we're set to deploy the fix.

[ßIÖHÄZÄRD]

2 minutes ago, Shîro said:

Can't wait for "Please contact support via ticket if you had the Soul in inventory" then we gonna wait another 3 days.

 

Lmfaoooo 🤣

[Tachiibana]

1 minute ago, Hime said:

We're confirming the solution and are taking next steps to address the issue. We're aiming to resolve the issue as soon as get the necessary files to apply.

 

Thank you for bearing with us. We'll post another update as soon we're set to deploy the fix.

Thank you ❤️

I wanted to buy you a kitty cat Headset, if you would accept that 

[Solarr]

2 minutes ago, Hime said:

We're confirming the solution and are taking next steps to address the issue. We're aiming to resolve the issue as soon as get the necessary files to apply.

 

Thank you for bearing with us. We'll post another update as soon we're set to deploy the fix.

eta ?

[ArmSnapper]

1 hour ago, Hime said:

We're checking through to see what the cause is. Can I also get the name and server of the character that can't log in?

Server-Eu-Jinsoyun... chars Kewbaky,ArmSnapper,Oniba

[BloodyAbyss]

1 hour ago, Hime said:

We're checking through to see what the cause is. Can I also get the name and server of the character that can't log in?

EU Jinsoyun

Characters: StormyBella; NattyBetty

[Szisszii]

1 hour ago, Hime said:

Átnézzük, hogy mi az oka. Megkaphatom annak a karakternek a nevét és szerverét is, amely nem tud bejelentkezni?

 

EU Jinsoyun - Szisszii

[Zyun]

il y a une heure, Hime a dit :

We're checking through to see what the cause is. Can I also get the name and server of the character that can't log in?

EU Jinsoyun
Xiao MeiYen (SF)
Harlaown Fate (FM)