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Amraith

NCSOFT
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Everything posted by Amraith

  1. Hello Viblo, Thanks again for your new report. Regards, Amraith
  2. Hello Akryung, Can you give us the name of the outfits/adornments used ? Regards, Amraith
  3. Hello Wataru, Thank you for your report. We'll need more details like your in-game graphics settings, etc... Do you have a screenshot of this issue ? Regards, Amraith
  4. Hello kjjaeyoung, If you still have this problem, please contact Customer Support and they will be able to help you. https://support.bladeandsoul.com/ Regards, Amraith
  5. Hello Miggy Miggs, We appreciate the report and have forwarded this information to the appropriate team members for a closer look. Regards, Amraith
  6. Hello, Please contact Customer Support and they will be able to investigate the issue for you. https://support.bladeandsoul.com/ Regards, Amraith
  7. Hello again, Thank you. Can you contact Customer Support and give them this information ? https://support.bladeandsoul.com/ Regards, Amraith
  8. Hello, Thank you for your report. Regards, Amraith
  9. Greetings, This is a known issue and we are currently looking into a resolution. Please check this thread : Regards, Amraith
  10. Hello Fugisa, We are sorry to hear this, can you provide us more information (class/spec - where - when - equipment, etc ) ? Thanks. Regards, Amraith
  11. Hello Polarfoxy, Thank you for your report. We have forwarded this information to the appropriate team members for a closer look. Regards, Amraith
  12. Hello Pikutik, Please contact Customer Support and they will be able to help you. https://support.bladeandsoul.com/ Regards, Amraith
  13. Hello, Thank you for your report, we are currently investigating this issue. Sorry for the inconvenience, Regards. Amraith
  14. Hello Grimoir, There's no plan to remove hard mode dungeons. Regards, Amraith
  15. Hello, I close this thread since there's already a very similar one that was created. Please feel free to continue the discussion here: Regards, Amraith
  16. Hello cipher989, Please contact Customer Support and they will be able to help you. https://support.bladeandsoul.com/ Regards, Amraith
  17. Hello Celexus, I close this thread since there's already a very similar one that was created. Please feel free to continue the discussion here: Thank you for your understanding, Regards, Amraith
  18. Hello Terror Heart, Thank you for your report. We have forwarded this information to the appropriate team members for a closer look. Regards, Amraith
  19. Hello Darkfoxh, Thank you for the report and we have forwarded it to the appropriate team members who will take a closer look. Regards, Amraith
  20. Hello Deylaboom, According to the rules: So yes, someone can win both contests Regards, Amraith
  21. Hello Lux Kun, Please contact Customer Support and they will be able to help you. https://support.bladeandsoul.com/ Regards, Amraith
  22. Hello Naphtali Ysrael, Please check this post : Regards, Amraith
  23. Bonjour, Il n'est pas prevu de créer un ticket permettant le changement de classe. Cordialement, Amraith
  24. Hello Viblo, Thanks you for your report. I forwarded these errors to the appropriate team. Regards, Amraith
  25. Hello KyubeX, I will need more info like : - Level - HM level - Specialization. - Equipment Thanks and regards, Amraith
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