Amraith

Hello BonneFee, You can use this email to contact Customer Support : support@bladeandsoul.com Regards, Amraith

Hello, We are sorry to hear about your account, but unfortunately the forums are not the appropriate place for these reports. Only Customer Support can help you. Regards, Amraith

Bonjour, As-tu vérifié sur ton launcher que tu es sur la bonne région? Cordialement, Amraith

Hello Rysa, Please contact Customer Support and they will be able to investigate the issue for you. https://support.bladeandsoul.com/ Regards, Amraith

Hello, Please contact Customer Support and they will be able to help you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com/ Regards, Amraith

Bonjour, Le service d'assistance devrait te répondre bientôt. Comme c'est le week-end, le temps d'attente risque d'être un peu plus long par contre. Cordialement, Amraith

Hello Louhi, There will be another Season of Liberty and then after that, the Liberty Tokens will be tradeable. Regards, Amraith

Hello all, As many of you have reported, there are inconsistencies with our dungeon difficulty changes. We are investigating the issues with improper stats and mechanic changes with some of the dungeons. Thank you for your reports and we’ll post more information once they are available.

Bonjour GoddoKira, Après la maintenance : Cordialement, Amraith

Hello, Please check your region in the launcher. Regards, Amraith

Bonjour, Si tu as encore ce problème alors je te conseille de contacter l'assistance de Blade & Soul : https://support.bladeandsoul.com/ Cordialement, Amraith

Hello, If you still can't download the game, please contact Customer Support and they will help you. https://support.bladeandsoul.com/ Regards, Amraith

Hello fronzennight, You can submit a ticket here : https://support.bladeandsoul.com/ Regards, Amraith

Hello Akatsukita, Please contact Customer Support and they will be able to help you. https://support.bladeandsoul.com/ Regards, Amraith

Hello Anass, Grimoir is right, please contact Customer Support and they will be able to investigate the issue for you. Regards, Amraith

Bonjour, C'est un des problèmes connus du 24 juillet. Cordialement, Amraith

Hello, This issue is still under investigation. Sorry for the inconvenience. Regards, Amraith

Hello, I close this thread since there's already a very similar one that was created. Please feel free to continue the discussion here: Thank you for your understanding, Amraith

Hi KenzoAlex, Can you please tell us which class, spec, level and HM level your character is ? If this issue is always there ? etc... Thank you. Regards, Amraith

Hello icedragon86, Thank you for the report. We will look into this. You can also report these kind of situations to our Support team. They can take a closer look. https://support.bladeandsoul.com/ Regards, Amraith

Hi Canna42, Customer Support is right, this shouldn't be an issue so, can you give us the special characters you are trying to use? Regards, Amraith

Hello Yolaaaaaa, Please check this thread : Regards, Amraith

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Hello, Please check this thread : Regards, Amraith

Hello, Please check this thread : Regards, Amraith