Amraith

NCSOFT
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    457
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About Amraith

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    Community Moderator

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3,227 profile views
  1. Did not Receive Urban Legend after buying 365 day Membership

    Hello, Please contact Customer Support and they will be able to help you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com/ Regards, Amraith
  2. Tenue prenium 365jours

    Bonjour Rangetsu, Nos équipes travaillent actuellement à la résolution de ton problème. Cordialement. Amraith
  3. Ncoin

    Hello Tankistas, Please check: https://support.bladeandsoul.com/hc/en-us/articles/207891043-Why-is-it-taking-up-to-12-hours-to-receive-the-NCoin-I-just-purchased- Regards, Amraith
  4. Cant log in on website

    Hello Iceman134, Please contact Customer Support and they will be able to investigate the issue for you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com/ Regards, Amraith
  5. Bonjour, Le marché, le bureau de change et la page d’information du personnage peuvent être indisponibles par intermittance jusqu’à 19h30 heure de Paris. Ce problème affecte les serveurs NA et EU. Veuillez nous excuser pour la gêne occasionée.
  6. Greetings, Marketplace, Currency Exchange and Character Profile may be intermittently unavailable until 10:30 am PST. It will impact both NA and EU servers. Sorry for the inconvenience.
  7. Okay listen here sunshine...

    Greetings everyone, I am truly sorry, I have nothing of value to contribute to the thread besides what was already mentioned above that issues are looked into at the respective team levels. At this point I simply want to remind everybody to keep it civil and stay on topic. These kind of personal attacks and off topic posts are usually the reason for threads to be closed, so let's behave and keep this discussion going. Thank you!
  8. Rewards inbox

    Hello, It's a known issue. Please check this link : Regards, Amraith
  9. Can't re download the client

    Hello Proserpine, Please contact Customer Support and they will be able to help you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com Regards, Amraith
  10. Game. Wont. Launch!

    Hello BonneFee, You can use this email to contact Customer Support : support@bladeandsoul.com Regards, Amraith
  11. I Got banned for nothing

    Hello, We are sorry to hear about your account, but unfortunately the forums are not the appropriate place for these reports. Only Customer Support can help you. Regards, Amraith
  12. Bonjour, As-tu vérifié sur ton launcher que tu es sur la bonne région? Cordialement, Amraith
  13. No sound in-game

    Hello Rysa, Please contact Customer Support and they will be able to investigate the issue for you. https://support.bladeandsoul.com/ Regards, Amraith
  14. Hello, Please contact Customer Support and they will be able to help you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com/ Regards, Amraith
  15. code PIN

    Bonjour, Le service d'assistance devrait te répondre bientôt. Comme c'est le week-end, le temps d'attente risque d'être un peu plus long par contre. Cordialement, Amraith