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About Amraith

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    Community Moderator

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  1. Hello, Accusing any player, clan, of cheating, griefing, hacking, or exploiting is not allowed on the forums. If you witness any of these acts while playing, please submit a ticket to our Customer Support team, so they can properly investigate the matter. Thread closed.
  2. As there is already a thread discussing this subject, we are going to close this one. Please be sure to keep your comments constructive and following the forum rules!
  3. Hello chilegamerz, Please contact Customer Support and they will be able to help you. Regards.
  4. Nous offrons un pack de compensation pour 0 pièce de Hongmoon aux joueurs qui ont été affectés par le retrait des Qi cristallisés de l'armurerie de la coopérative du dragon. À partir d'aujourd'hui et jusqu'à la maintenance de la semaine prochaine, le 20 octobre, tous les joueurs pourront recevoir un pack de compensation contenant 2 Fioles de Hongmoon et 2 Joyaux gardien. Ce pack de compensation sera limité à un par compte.
  5. Hello, We are working with the devs to add the items exchanges back next maintenance day.
  6. Hello, Please contact Customer Support and they will be able to investigate the issue for you. https://support.bladeandsoul.com/
  7. Hello, Please check this thread : Regards, Amraith
  8. Hi all, I close this thread since there's already a very similar one that was created. Please feel free to continue the discussion here:
  9. Greetings, We would like to remind everybody to stay on topic and refrain from any personal attacks, or this thread will be locked. Regards, Amraith
  10. Hello, Please check this link https://support.bladeandsoul.com/hc/en-us/articles/213522586-Failed-To-Connect-Error-100- or you can submit a ticket to Customer Support here: https://support.bladeandsoul.com/ Regards, Amraith
  11. Bonjour scarabé, Nous avons rencontré ce matin des problèmes techniques sur notre serveur QA qui nous empêchent de réaliser le livestream prévu pour aujourd'hui. Pour cette raison, nous devons une fois de plus reprogrammer notre livestream pour le mardi 31 août. Certains d'entre vous attendaient surement avec impatience le livestream d’aujourd’hui et nous nous en excusons. Nos équipes continueront à travailler sur la mise à jour UE4 pour s'assurer que tout fonctionnera parfaitement avant le livestream du 31 août et pour le lancement de la mise à jour du moteur UE4 en septembre.
  12. Hello, Please contact Customer Support and they will be able to investigate the problem for you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com/hc/en-us Regards. Amraith
  13. Hello, Please be aware that using the forums to make accusations against other players is a violation of the code of conduct. If you believe that a player is violating the terms of service, please submit a ticket to the Customer Support team with as much evidence as possible and they will take the necessary action. Thread closed.
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