Amraith

NCSOFT
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About Amraith

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    Community Moderator

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  1. Did not Receive Urban Legend after buying 365 day Membership

    Amraith replied to 854386_1452550236's topic in Bug Reports

    Hello, Please contact Customer Support and they will be able to help you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com/ Regards, Amraith

  2. Tenue prenium 365jours

    Amraith replied to Rangetsu's topic in Discussions générales

    Bonjour Rangetsu, Nos équipes travaillent actuellement à la résolution de ton problème. Cordialement. Amraith

  3. Ncoin

    Amraith replied to Tankistas's topic in General Discussion

    Hello Tankistas, Please check: https://support.bladeandsoul.com/hc/en-us/articles/207891043-Why-is-it-taking-up-to-12-hours-to-receive-the-NCoin-I-just-purchased- Regards, Amraith

  4. Cant log in on website

    Amraith replied to Iceman134's topic in Bug Reports

    Hello Iceman134, Please contact Customer Support and they will be able to investigate the issue for you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com/ Regards, Amraith
  5. Bonjour, Le marché, le bureau de change et la page d’information du personnage peuvent être indisponibles par intermittance jusqu’à 19h30 heure de Paris. Ce problème affecte les serveurs NA et EU. Veuillez nous excuser pour la gêne occasionée.
  6. Greetings, Marketplace, Currency Exchange and Character Profile may be intermittently unavailable until 10:30 am PST. It will impact both NA and EU servers. Sorry for the inconvenience.
  7. MAIKU NORA started following Amraith
  8. lzumi started following Amraith

  9. Okay listen here sunshine...

    Amraith replied to Nagisa Yuki's topic in General Discussion

    Greetings everyone, I am truly sorry, I have nothing of value to contribute to the thread besides what was already mentioned above that issues are looked into at the respective team levels. At this point I simply want to remind everybody to keep it civil and stay on topic. These kind of personal attacks and off topic posts are usually the reason for threads to be closed, so let's behave and keep this discussion going. Thank you!

  10. Rewards inbox

    Amraith replied to xxmasterg7xx's topic in Bug Reports

    Hello, It's a known issue. Please check this link : Regards, Amraith

  11. Can't re download the client

    Amraith replied to Proserpine's topic in Bug Reports

    Hello Proserpine, Please contact Customer Support and they will be able to help you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com Regards, Amraith

  12. Game. Wont. Launch!

    Amraith replied to BonneFee's topic in Bug Reports

    Hello BonneFee, You can use this email to contact Customer Support : support@bladeandsoul.com Regards, Amraith
  13. Mezoo started following Amraith

  14. I Got banned for nothing

    Amraith replied to GodOfDarknesss's topic in Bug Reports

    Hello, We are sorry to hear about your account, but unfortunately the forums are not the appropriate place for these reports. Only Customer Support can help you. Regards, Amraith
  15. Bonjour, As-tu vérifié sur ton launcher que tu es sur la bonne région? Cordialement, Amraith

  16. No sound in-game

    Amraith replied to Rysa's topic in Bug Reports

    Hello Rysa, Please contact Customer Support and they will be able to investigate the issue for you. https://support.bladeandsoul.com/ Regards, Amraith
  17. Hello, Please contact Customer Support and they will be able to help you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com/ Regards, Amraith

  18. code PIN

    Amraith replied to balnazer's topic in Assistance entre joueurs

    Bonjour, Le service d'assistance devrait te répondre bientôt. Comme c'est le week-end, le temps d'attente risque d'être un peu plus long par contre. Cordialement, Amraith