Sayahell Posted December 15, 2020 Share Posted December 15, 2020 hey Guys yesterday in beluga we got wl with speedhack in other team ! All ppl see it report we makes screen -videos etc This is a call for all fair player for pve / pvp ! i know thats Support do nothing ! 1 ppl cant do nothing we need bombard this ! Mods delete and advocate this Threads ! we report ppl and nothing work ! money is the answer or boycott ! i see alot good ppl leave this game ! if y want fair play y got this !! Hello, Thank you for reporting this incident. We understand that their behavior can be frustrating and we appreciate your patience as these investigations take time. After we investigate the matter, we will take appropriate action based on our findings. However, please understand that privacy concerns prevent us from discussing our methods or the results of our findings. Thank you for your time and understanding. Regards, EMrk NCSOFT Support Team is this what y want i dont think ! so we need a statement from Support / Mods why the do nothing about delete Threads aor bann ppl for write here ! otherwise 1-2 years y have private server! only for casher ! Why Mods / support unable do nothing against this ppl ? whats the reason ? ALLTIMES reports the same and nothing . you got warning or bann himself read forum rules ! Link to comment Share on other sites More sharing options...
Mizuki Posted December 15, 2020 Share Posted December 15, 2020 19 minutes ago, Sayahell said: i know thats Support do nothing how do you know they do nothing i cant see anyproof? all i see is they invastigating, all what they cant say i how they work and that they cant tell you cause of privacy?! 20 minutes ago, Sayahell said: as these investigations take time. After we investigate the matter, we will take appropriate action based on our findings. i mean do you want instant bann for this players? everyone could bann you for no reason this way too. they will always invastigate on they own so calm. and where are people getting banned for writing here? i mean if you dont read the rules it's is your own fault. 1 Link to comment Share on other sites More sharing options...
NCSOFT PhoenixMitra Posted December 15, 2020 NCSOFT Share Posted December 15, 2020 Greetings everybody, This is a great opportunity for us to confirm that violations of our Code of Conduct lead to moderation and possible suspensions of posting privileges. The rules are really clear and we encourage everybody to read over them every once in a while. As for reporting the behavior of other players, the correct route to take is to submit a report through the Support team, as they are the only ones who can investigate these reports. Thank you! Link to comment Share on other sites More sharing options...
Azaethal Posted December 15, 2020 Share Posted December 15, 2020 1 hour ago, PhoenixMitra said: Greetings everybody, This is a great opportunity for us to confirm that violations of our Code of Conduct lead to moderation and possible suspensions of posting privileges. The rules are really clear and we encourage everybody to read over them every once in a while. As for reporting the behavior of other players, the correct route to take is to submit a report through the Support team, as they are the only ones who can investigate these reports. Thank you! Hello, Code of Conduct prohibits us from sharing links for cheats and targeting specific players that may or may not be breaking the game rules by using various exploits. Specific player reports should be handled by the Support team for investigation and secrecy purposes just as mentioned by you and the CoC, but we should still be free to discuss the overarching issue involving cheats without threats of account suspensions as long as said rules are followed, which they seem to be here. As far as I understand, since the Support team seem unable to forward suggestions for the game's development, the forums seem like the perfect place to discuss the issue in order for you to bring up the issue to those who are able to implement permanent fixes. If the idea is for the community to report all cheating players ourselves to the Support team, then I have to admit it feels like you got hold of the wrong end of the stick. The community is not solely responsible to report the players that violate game rules. It feels very strange that it's on us to make sure your playerbase follows your Rules of Conduct. Feel free to correct me if I've misunderstood something. Otherwise I'd love to see this thread continue with constructive criticism for how the issue can be dealt with. Link to comment Share on other sites More sharing options...
Blubbz0r Posted December 19, 2020 Share Posted December 19, 2020 On 12/15/2020 at 11:03 AM, Mizuki said: how do you know they do nothing i cant see anyproof? all i see is they invastigating, all what they cant say i how they work and that they cant tell you cause of privacy?! i mean do you want instant bann for this players? everyone could bann you for no reason this way too. they will always invastigate on they own so calm. and where are people getting banned for writing here? i mean if you dont read the rules it's is your own fault. How do we know they do nothing? - Exploiters and cheaters busting theirself by uploading videos with the edited game files leading into a mass report. Those cheaters still in game cheating with edited game files - Exp Botters in Moon Refuge getting reported on a daily basis by many ppl since half a year. still no action towards any of them - Ppl buying a program that lets them auto combat farm, change the GCD of any skill IG giving them a huge advantage, nothing has been done. Support does not exist. Report as many cheaters as you want, nothing will be done. This game is doomed not taking any action against cheaters leading more ppl into trying out those cheats that are shared on public discord servers 2 Link to comment Share on other sites More sharing options...
Sayahell Posted December 20, 2020 Author Share Posted December 20, 2020 now tell why this are here if we can say nothing do about hacks -cheatting etc ! we are here do to if make public ! feels like coruptions ! is only EU and Na y can buy mods cheats hacks everything use it and feel free ! if y dont spend money or time y can leave game ! write support answer make it puplic but rules so @ PhoenixMitra what is plan 2021 why ppl cant report with video and hack s are legall ! PPl are afraid / angry about this .2021 / 2022 only bugusing cheater who cash y see in game ! but who cares ! if y spend money feel free otherwise y can leave ! Ncoft y call from rules i remember y say in statement This game is never pay too win now we see what happen ! is this what y want ! newcomer see it and say goodbye ppl want answer Link to comment Share on other sites More sharing options...
Shekinah Posted December 20, 2020 Share Posted December 20, 2020 I think NC has given up on trying to make bns an esport game. So they don't care whether people cheat or hack in the game. As long as those still pay some money from time to time all is fine for the management. Otherwise, we would have pvp events, tournaments or a managment that cares about it's game. Link to comment Share on other sites More sharing options...
Sayahell Posted December 21, 2020 Author Share Posted December 21, 2020 Cheats When we all play by the rules, we all win. This is especially true of games that can be competitive, like Blade & Soul. We do not tolerate cheaters in the game, and we do not tolerate posting links to cheats or any other malicious programs on the forums. This includes in game exploits that affect the integrity of the game experience. We encourage players to report cheating and exploiting to the Customer Support team when they see it, to help us improve the experience for the overwhelmingly vast majority of honest players. thats rooles !!! now we want answer ! Link to comment Share on other sites More sharing options...
sFMos Posted December 21, 2020 Share Posted December 21, 2020 On 12/15/2020 at 5:46 PM, PhoenixMitra said: Greetings everybody, This is a great opportunity for us to confirm that violations of our Code of Conduct lead to moderation and possible suspensions of posting privileges. The rules are really clear and we encourage everybody to read over them every once in a while. As for reporting the behavior of other players, the correct route to take is to submit a report through the Support team, as they are the only ones who can investigate these reports. Thank you! Nothing will happen, some people been cheating for months and been reported like by literally 50 different people.. yet are still playing.. I really wonder why though, i don't see a reason not to ban people to save your playerbase... it made more people quit than are cheating. And we all know the basic response, thank you for your report.. we will investigate.. but due to privacy reasons we cannot tell you the outcome of our investigation.. and then months later, they are still not banned and still doing the exact same thing.. And it's not even like they hiding they are cheating, they admit to it openly and even have groups that do it together openly. Link to comment Share on other sites More sharing options...
Sayahell Posted December 24, 2020 Author Share Posted December 24, 2020 is funny to see thats Nc soft advocate this !!!! where are producer or ppl who programm tis over work this data ! or delete all gear what y get with hacks like from Cm / mao bg what over and see what happen ! hacks for gold or money is thats what nc want ? is only NA / EU nc soft in RU _CN punish this ppl ! Link to comment Share on other sites More sharing options...
ImoutoMaster Posted December 24, 2020 Share Posted December 24, 2020 On 12/15/2020 at 5:46 PM, PhoenixMitra said: Greetings everybody, This is a great opportunity for us to confirm that violations of our Code of Conduct lead to moderation and possible suspensions of posting privileges. The rules are really clear and we encourage everybody to read over them every once in a while. As for reporting the behavior of other players, the correct route to take is to submit a report through the Support team, as they are the only ones who can investigate these reports. Thank you! Can you answer me the question why we still see all the cheaters, wintraders......... ingame ? they do get reported i know what but i also know they cash alot in this game. There are 2 options for you to answer now either you dont answer at all or you ignore me which means you admit $$$ is more important than your TOS. We even keep telling NCwest we dont want them to ban them instantly just give like warning bans and if nothing changed perma ban. In case of players that are supposed to be region locked from EU an insta ban would be needed thou. Link to comment Share on other sites More sharing options...
Sayahell Posted December 24, 2020 Author Share Posted December 24, 2020 this game is now pay too win pay too hacks against all rooles from n soft ! otherwise dead game ! hackers and xml user pay alot of for this ❤ ❤ ❤ ❤! push ego ! i remember last years if ppl use hacks in dg they got banned for ever ! now rooles are far away ! most casher pay for hacks etc see CM etc ! They need overwork game ! Link to comment Share on other sites More sharing options...
900870_1452550662 Posted December 25, 2020 Share Posted December 25, 2020 Game is already dead and you can cheat openly how much you want. The "support" as you name it doesn't exist. When you report something the only thing you get is a big copy paste response. People need to realize this already. Link to comment Share on other sites More sharing options...
cLime Posted December 26, 2020 Share Posted December 26, 2020 On 12/24/2020 at 1:34 AM, Sayahell said: is funny to see thats Nc soft advocate this !!!! where are producer or ppl who programm tis over work this data ! or delete all gear what y get with hacks like from Cm / mao bg what over and see what happen ! hacks for gold or money is thats what nc want ? is only NA / EU nc soft in RU _CN punish this ppl ! Dunno about CN but RU still has official competitions. That could be why cheating is not allowed in that region. Link to comment Share on other sites More sharing options...
campclan2 Posted December 27, 2020 Share Posted December 27, 2020 On 12/15/2020 at 8:46 AM, PhoenixMitra said: Greetings everybody, This is a great opportunity for us to confirm that violations of our Code of Conduct lead to moderation and possible suspensions of posting privileges. The rules are really clear and we encourage everybody to read over them every once in a while. As for reporting the behavior of other players, the correct route to take is to submit a report through the Support team, as they are the only ones who can investigate these reports. Thank you! Personally I think people like the OP are just trying to make problems. They love to post exaggerations in hopes of discouraging players. I guess that's the lame kind of world we live in now. Link to comment Share on other sites More sharing options...
sFMos Posted December 30, 2020 Share Posted December 30, 2020 (edited) On 12/27/2020 at 1:28 PM, campclan2 said: Personally I think people like the OP are just trying to make problems. They love to post exaggerations in hopes of discouraging players. I guess that's the lame kind of world we live in now. Then you're just wrong. Cause it's really a huge problem atm. The whole top pvp list is full of cheaters, 6v6 is full of cheaters, moon refuge is full of the same whales cheating to farm EXP. And it's a fact many of them been (mass)reported, with evidence.. and support doesn't do anything about it.. Guess you never been to moon refuge? And you don't do arena/bg? If you just do your daily challenges and raids, then you probably won't notice much yeah. *There are also literally people on platinum in arena who play like bronze players.. a random 1500 would beat them easily.. but they could never reach plat... cause they either get some of their friends to que into them.. or they just won't get matches above 1750.. And how hard can it be to track down people queing into their 2nd accounts on the same IP+Hardware ID? Edited December 30, 2020 by sFMos Link to comment Share on other sites More sharing options...
900870_1452550662 Posted December 30, 2020 Share Posted December 30, 2020 Yes above post is all true. Game integrity is long gone. Just cheat yourself to gain yourself some advantage while you can, there's literally no punishment. It is better than falling prey to this malicious company. Link to comment Share on other sites More sharing options...
Rmccn08 Posted December 30, 2020 Share Posted December 30, 2020 If it's really a problem, then more people would speak out. Link to comment Share on other sites More sharing options...
cLime Posted December 30, 2020 Share Posted December 30, 2020 Can you see the number of support tickets about hack/cheating? Niether can the rest of us. But you can just watch some eu streams of BNS and you will see. The moment you can see the name of the opponent in arena silver rank, that person is using an addon even if that is a minor cheat. Link to comment Share on other sites More sharing options...
Shekinah Posted December 30, 2020 Share Posted December 30, 2020 I had a speedhacking SUM once that gave the first horn immediatly to the enemy team and then left the game. Haven't bothered to send an report as of now because I doubt anything would happen with this management. Sadly, mods and cheats are a common thing in BnS. 😕 Link to comment Share on other sites More sharing options...
Tufa Posted December 31, 2020 Share Posted December 31, 2020 I will also gladly join the call for major reform in player cheating. Never seen a company so lax in protecting it's own game. WTFU NC Link to comment Share on other sites More sharing options...
Sayahell Posted January 10, 2021 Author Share Posted January 10, 2021 i hope the overwrite skills programms what need xml ! it sucks really hard if see ppl who play fair and blame from cheatter ! Link to comment Share on other sites More sharing options...
campclan2 Posted June 5, 2021 Share Posted June 5, 2021 On 12/30/2020 at 5:03 AM, 900870_1452550662 said: Yes above post is all true. Game integrity is long gone. Just cheat yourself to gain yourself some advantage while you can, there's literally no punishment. It is better than falling prey to this malicious company. I think I will pass on that option. Big waste of time. Link to comment Share on other sites More sharing options...
Dokkoudou Posted June 5, 2021 Share Posted June 5, 2021 On 12/15/2020 at 7:31 PM, Azaethal said: Code of Conduct prohibits us from sharing links for cheats and targeting specific players that may or may not be breaking the game rules by using various exploits. Amen. Also ticket support often redirects us to post on forums instead. Even when we hand in evidence of people violating ToS/CoC. Which just gives the impression we cannot report those people after all. Since we would jeopardize our own account in doing so 😕 Link to comment Share on other sites More sharing options...
blooash23 Posted June 9, 2021 Share Posted June 9, 2021 On 12/16/2020 at 12:46 AM, PhoenixMitra said: Greetings everybody, This is a great opportunity for us to confirm that violations of our Code of Conduct lead to moderation and possible suspensions of posting privileges. The rules are really clear and we encourage everybody to read over them every once in a while. As for reporting the behavior of other players, the correct route to take is to submit a report through the Support team, as they are the only ones who can investigate these reports. Thank you! We all know that reports to support either takes 6months ++ to be taken action on (offenders banned) or never investigated properly. Come on, how long do you think we have played BnS??? We all know that we have so many cheaters and reports were made a lot but either support doesnt have time to investigate or you just don't hire enough people to do support. That is the state of this game right now. Who do you want to cover this unfair state of the game from? Link to comment Share on other sites More sharing options...
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