PhoenixMitra

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About PhoenixMitra

  1. How long For NC Coin After Switching Card from Mom's ?

    Greetings CastielSeven, You may find this article helpful: https://support.bladeandsoul.com/hc/en-us/articles/207891043-Why-is-it-taking-up-to-12-hours-to-receive-the-NCoin-I-just-purchased-
  2. Greetings everyone, We have cleaned this thread up a bit and removed posts that were not in line with our Code of Conduct. Please take a moment to review our Code of Conduct, before posting your next comment. Thank you!
  3. Need Help Dear Players !

    Greetings Sinbad4, We would like to ask you to get int ouch with our Support team, so they can take a closer look at what may have caused this. We are unable to do so on the forums. Please go ahead and submit a ticket using this link: https://support.bladeandsoul.com/hc/en-us
  4. Bladedancer - Neues Wind-Armband hat Tooltip-Fehler

    Hallo Greyfighter, wir bedanken uns für die Meldung und haben deine Beobachtung an das entsprechende Team weitergeleitet.
  5. Greetings Kevister, Unfortunately, the forum is not the place where your account issues can be looked into. If you would like to discuss possibilities of what triggered this, please contact Customer Support and they will be able to investigate the issue for you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com/hc/en-us
  6. [NEWS] Gift with Purchase Now Live

    Greetings everyone, Thanks for hopping in and clarifying above, this offer includes any purchase made from this point forward and is not limited to first time purchases or NCoins from a specific source.
  7. Quest Audio Error

    Greetings Hannah, Thank you for the report. We have forwarded it to the appropriate team members and will take a closer look.
  8. Fehlende Stats

    Hallo Sixley, es handelt sich hier nur um einen Darstellungsfehler: Wir gehen davon aus, dass dieser Darstellungsfehler mit der Wartung am 20. Juni behoben wird.
  9. Greetings, Please contact our Support team, so we can help you trouble shoot. Thank you!
  10. Is anyone having problems with buying NCoins?

    Greetings Oplease, Please contact our Support team with the error message you are receiving, so they can take a closer look. Thank you!
  11. Greetings, This seems like the perfect time to remind everybody of our Code of Conduct. So far, the discussion has been very constructive, making it easy for us to collect your feedback and forward it to the appropriate team members. Let's keep it that way and not taint it with personal attacks!
  12. Koldrak & BDs

    Greetings Windman, We are looking into this. Thank you!
  13. Die Terrorschwestern sind wieder da!

    Hallo zusammen, an dieser Stelle gibt es einen kurzen Verweis auf unsere Vehaltensregeln mit der Bitte euch mit selbigen vertraut zu machen und künftige persönliche Angriffe zu unterbinden. Danke!
  14. Dll BUG/Crash before PIN

    Greetings vasiku, Please get in touch with our Support, so they can assist you and help you trouble shoot. Thank you!
  15. Kaspersky + Win 1803 + XingCode 64Bit

    Hallo Elyarusch, wir möchten dich bitten, dich mit deinem Anliegen direkt an unseren Support zu wenden. Danke!