PhoenixMitra

NCSOFT
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    989
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About PhoenixMitra

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    Community Moderator
  1. Cannot create account

    Greetings alfa911, You can submit a ticket right here by clicking the Support tab above. If that does not work, you can email them directly at support@bladeandsoul.com.
  2. Ebon Realm Ramnant

    Greetings everybody, Please refer to this post:
  3. Entscheidet mit, welche Kostüme wieder im Hongmoon-Shop erscheinen. Wählt hier:
  4. Hallo Grashüpfer, diesen Mittwoch stellen wir allen Spielern eine Premiummitgliedschaft (7 Tage) für 0 Hongmoon-Münzen zur Verfügung. Dieses Angebot muss bis zum 1. April in Anspruch genommen werden. Weitere Sonderaktionen teilen wir euch im Laufe dieser Woche mit, also achtet auf zusätzliche Neuigkeiten. Bleibt gesund!
  5. Hallo ElSergos, falls du hier keinen Lösungsvorschlag erhälst, wende dich bitte an unser Support Team.
  6. Err 200

    Greetings Moziiie, Please feel free to get in touch with our Support team for some trouble shooting assistance. Simply click the Support tab above and submit a ticket.
  7. failed to read content data

    Greetings everybody, Thank you all for the reports. We have forwarded them accordingly and will take a closer look. You can help us get to the bottom of this by submitting tickets to our Support team via the Support tab above, so we can collect more information. Thank you for your help!
  8. task stone is not deleted

    Greetings Yuzh, Please feel free to contact our Support team to get their input as well. You can reach them via the Support tab above.
  9. Character doesn't jump high

    Greetings Nyxsm, Please feel free to reach out to our Support team for some trouble shooting and a closer look. You can submit a ticket via the Support tab above.
  10. Outfits in f10

    Greetings Montair, We are always keeping a close eye on your requests of certain outfits to make a return. Please feel free to list your favorites and maybe have some other players chime in. You never know ...
  11. Quest: Sundered Reflection. Goyong and Yonkai Bug?

    Greetings biu221, Thanks for the update. Could let the Support team know you are having trouble uploading the video and ask them for advice on how to share this information with them?
  12. Quest: Sundered Reflection. Goyong and Yonkai Bug?

    Greetings biu221, Thank you for the report. Would you be so kind and send the video you recorded to the Support team for a closer look? You can submit a ticket via the Support tab above. Thank you!
  13. Additional Slot Voucher bug

    Greetings UltimaST, Please submit a ticket to our Support team on this issue, so they can collect more information and forward it to the appropriate team members for a closer look. You can reach them via the Support tab above. Thank you!
  14. Chat Box Bug poll question for everyone:

    Greetings everyone, We are sorry you are encountering this issue. There have been previous discussions on this topic, for example: As mentioned there, if none of the steps listed help you solve this, we would still like to ask you to report your details to our Support team. They can forward said details to the appropriate team members for further investigation. Thank you!
  15. Master Hong's Warm Wellcome back letter?

    Greetings SweetFX, Did you submit a ticket to our Support team yet to help you trouble shoot? You can submit a ticket via the Support tab above.