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About PhoenixMitra

  1. Greetings, Let's remember to stay constructive and refrain from personal attacks. As a quick reminder, please have a look at our Code of Conduct. Thank you!
  2. Greetings @Vasilisa, We are sorry to hear about this! Have you opened a ticket with out Support team yet? They will be happy to trouble shoot this with you. Good luck!
  3. Greetings everyone, Quick reminder that it is best to report abusive behavior in game to our Support team. Please include screen shots, if possible. As for the post here, screenshots of this manner still have to comply with our Code of Conduct, not only regarding not showing names, but also following the language guidelines. Thank you!
  4. Greetings matumbobusasi, Please contact our Support team for assistance, they can check your account. Thank you!
  5. Greetings, Thank you for the reports. We will look into this. You can also report these kind of situations to our Support team. They can take a closer look.
  6. Greetings Relei, Yes, this is indeed a scam. You can find more information about different scams here:
  7. Greetings, Please keep your posts on topic and constructive, so we can collect the feedback you are providing. Thank you!
  8. Hallo zusammen, an dieser Stelle wollen wir mal wieder auf unsere Verhaltensregeln hinweisen und euch bitten sachlich zu bleiben und von persönlichen Angriffen abzusehen. Feedback geht in solchen Beiträgen leider völlig unter. Vielen Dank!
  9. Greetings, Let's give this old thread its well deserved rest by closing it.
  10. Greetings, We have taken the liberty and merged threads for visibility.
  11. Greetings, You may find this post helpful:
  12. Greetings, We are sorry you are encountering difficulties. Please try and either type it by hand or paste it into notepad first, then copy and pasting it again from there.
  13. Greetings, Please report these issues to our Support team via the Support tab above. They can assist you in looking into this matter for you. Thank you!
  14. Greetings Aziball, Please have your friend contact our Support team for assistance. He can email them directly via this address We also recommend reporting the page to our Support team as well, so they can take a closer look. Thank you!
  15. Hallo, wir möchten euch auf diesen Beitrag hinweisen: