PhoenixMitra

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About PhoenixMitra

  1. Neuer Launcher

    Hallo zusammen, denkt daran auf der Download Seite vor dem Download Strg F5 zu drücken. Das gilt auch für Situationen, wo alle alten Daten deinstalliert wurden und bevor das Spiel neu installiert wird.
  2. FPS drop/combat freeze issues got even worse since last patch

    Greetings, Some players reported that going to your game settings and unticking the "Use reflex context guide" box solved similar issues.
  3. Can't update

    Greetings ritsulover21, Please get in touch with our Support team by submitting a ticket via the Support tab above. They can help you trouble shoot.
  4. Hallo Shining Neo, die Beutel haben momentan kein Ablaufsdatum, sind aber nur bis 24. April zum Kauf erhältlich.
  5. NC Launcher 2 cant download the game

    Greetings everybody, As mentioned above, please reach out to our Support team for individual assistance appropriate for your set-up. You can submit a ticket via the Support tab above.
  6. New launcher

    Greetings everybody, We are very sorry to hear this. Please reach out to our Support team, so they can take a look at each individual case and help you trouble shoot. You can submit a ticket via the Support tab above.
  7. Greetings AboEyad, We are sorry to hear this. Please feel free to connect with our Support team for assistance: https://support.bladeandsoul.com/hc
  8. Aktuelle LootBoxen falsch beschrieben

    Hallo Elyarusch, da wir auf diese Meldung bereits näher eingegangen sind, verweise ich auf den entsprechenden Beitrag hier: Danke für die Meldung!
  9. Game doesn't launch

    Greetings sendacana, Please feel free to submit a ticket to our Support team for trouble shooting: https://support.bladeandsoul.com/hc/
  10. Starcaller RNG Box

    Greetings everybody, You can find the detailed article here: https://www.bladeandsoul.com/en/news/limitedtime-sparkling-starcaller-chest/
  11. F2

    Hallo zusammen, wir sind uns dieses Problems bewusst und arbeiten bereits an einer Lösung. Wir entschuldigen uns für jegliche Unannaehmlichkeiten und bedanken uns für eure Geduld.
  12. Greetings Hanuku, The costume duplicates being stuck in your inventory is a known issue. Please submit a ticket to our Support team and they can remove them for you to free up those spaces. Simply click the Support tab above to create your ticket.
  13. Greetings everybody, Never hesitate to get in touch with our Support team. They are happy to help you trouble shoot. Please submit a ticket via the Support tab above.
  14. Cant contact the support

    Greetings Keicloud, This is sometimes connected to your cache, by clearing your cache or doing a hard refresh with Ctrl F5, you may be able to keep it from redirecting. Another option is to use a different browser or simply sending an email directly to support@bladeandsoul.com.
  15. Cannot fully delete game folder to fresh redownload.

    Greetings everybody, Please remember that our Support team is always there to take a closer look. Feel free to submit a ticket via the Support tab above to request their assistance.