Ynneja Posted November 26, 2020 Share Posted November 26, 2020 On 11/24/2020 at 2:23 PM, Hime said: Currently, yes, because it needs to be a game update and we're locked for deploying new updates for the time being. What is the limiting factor? If it's a timing issue, can we push the change to the next patch? As long as NCSoft changes the expiration date on the tokens to reflect the new date of when we can use them, everything can work out. Link to comment Share on other sites More sharing options...
Fubi Posted November 26, 2020 Share Posted November 26, 2020 I agree, they need to bring back the Transmute option. They listed the event tokens are usable until Dec 15 and did not list anything regarding Transmute option being taken away. People seems to just rage quit at this point because of this. I am one of them since my friend just quit because of this as well. Not to mention now seeing that there are service rep people who are actually responding tickets with ability to help people exchange their tokens for outfits. This is just plain unfair to all other players at this point. Please show some professionalism and consistency with your service NCSoft and bring back the transmute for people to have a chance to get their reward that they spent weeks on. Link to comment Share on other sites More sharing options...
Cor Posted November 26, 2020 Share Posted November 26, 2020 11 hours ago, Fubi said: Please show some professionalism and consistency with your service NCSoft and bring back the transmute for people to have a chance to get their reward that they spent weeks on. You must be new here, ncsoft and professionalism do not go together in one sentence. It's quite the norm that they screw up something every patch/event they are the epitome of incompetence. If you want to continue playing this trainwreck of a game better get used to it. Link to comment Share on other sites More sharing options...
Miayu Posted November 29, 2020 Share Posted November 29, 2020 Still no updates regarding this issue? Link to comment Share on other sites More sharing options...
Hated Posted November 29, 2020 Share Posted November 29, 2020 @Hime also what about the "Pumpkin Taffy" used to transmute the worthless Tokens? Now we can't even buy Burnished Hongmoon Etching Stones... Are there even intentions to remotely fix your "miscommunications"? Link to comment Share on other sites More sharing options...
Ynneja Posted December 1, 2020 Share Posted December 1, 2020 Thanksgiving has come and gone in the States, yet here we are still wondering if NCSoft is going to clean up their Halloween SNAFU or not... Link to comment Share on other sites More sharing options...
lillvargen Posted December 1, 2020 Share Posted December 1, 2020 (edited) the good stuff for event has been taken off for a while right after event ends. if you have so many token why not start using them right before event end. we probably got the extended maintenance cause EU would have had advantage over NA yet again. so before this event ends be sure to do everything in advance so you don't get stuck. we probably will get another extended maintenance at every event end, just get used to it Edited December 1, 2020 by lillvargen Link to comment Share on other sites More sharing options...
Hated Posted December 2, 2020 Share Posted December 2, 2020 (edited) On 01/12/2020 at 10:10 AM, lillvargen said: the good stuff for event has been taken off for a while right after event ends. if you have so many token why not start using them right before event end. we probably got the extended maintenance cause EU would have had advantage over NA yet again. so before this event ends be sure to do everything in advance so you don't get stuck. we probably will get another extended maintenance at every event end, just get used to it The Haunted Halloween Token tooltip states they are redeemable until 2020-12-15.. but they aren't, so how is this the players fault? Edited December 2, 2020 by Hated Link to comment Share on other sites More sharing options...
lillvargen Posted December 2, 2020 Share Posted December 2, 2020 well, some of them are some aren't, its BnS logic what else can I say that the transmute stopped was pretty obvious already, why wait until "last redeemable day" NA didn't have a chance to transmute either if they waited until after mainenance Link to comment Share on other sites More sharing options...
yumikorin Posted December 2, 2020 Share Posted December 2, 2020 (edited) agree got scamming these date of exchange rolf my :_ 300token gone to dust shame on u my whole month u took away bns xxxxxxxxxx Edited December 2, 2020 by yumikorin Link to comment Share on other sites More sharing options...
ByuL Posted December 10, 2020 Share Posted December 10, 2020 Can we get the update on this matter? Would we be able to use our hard-worked event currencies? @Hime Link to comment Share on other sites More sharing options...
Belido Posted December 10, 2020 Share Posted December 10, 2020 7 hours ago, ByuL said: Can we get the update on this matter? Would we be able to use our hard-worked event currencies? @Hime And maybe @Hime could also tell us what is going to happen with the trade-in options for "Harvest Tickets" next week? Will they remove the good stuff from dragon express again, so we could only buy worthless stuff after? Link to comment Share on other sites More sharing options...
lillvargen Posted December 11, 2020 Share Posted December 11, 2020 they just posted that in forum @Belido Link to comment Share on other sites More sharing options...
Belido Posted December 11, 2020 Share Posted December 11, 2020 16 hours ago, lillvargen said: they just posted that in forum @Belido I am not sure if I missed anything, but I haven't had the "Harvest Feast" in mind, which they are mentioning now, i rather wanted to know: I'm wondering if we still can trade in "Harvest Tickets" for Sacred Vials or Pet Packs within dragon express after 16th Dezember, Link to comment Share on other sites More sharing options...
ByuL Posted December 12, 2020 Share Posted December 12, 2020 1 hour ago, Belido said: I am not sure if I missed anything, but I haven't had the "Harvest Feast" in mind, which they are mentioning now, i rather wanted to know: I'm wondering if we still can trade in "Harvest Tickets" for Sacred Vials or Pet Packs within dragon express after 16th Dezember, I don't think you can. Just use them all before the patch maintenance. 1 Link to comment Share on other sites More sharing options...
ByuL Posted December 13, 2020 Share Posted December 13, 2020 We really need an update regarding to this @Hime Link to comment Share on other sites More sharing options...
Gman Posted December 13, 2020 Share Posted December 13, 2020 thrust me, there is not going to be an update on this....this will die a slow death, like the game it self. Link to comment Share on other sites More sharing options...
Belido Posted December 13, 2020 Share Posted December 13, 2020 2 hours ago, Gman said: thrust me, there is not going to be an update on this....this will die a slow death, like the game it self. I fear they do the same approach as they used at the outfit exploit "solution"... Link to comment Share on other sites More sharing options...
ByuL Posted December 15, 2020 Share Posted December 15, 2020 I guess we are not getting updates on this matter. Feeling really sad that our hard-worked event currencies are going to be wasted. Link to comment Share on other sites More sharing options...
Guillk Posted December 15, 2020 Share Posted December 15, 2020 Welp i just started exchanging my tokens for the garbage in the Dragon Express, Link to comment Share on other sites More sharing options...
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