Hello, thanks so much for your post, I agree.
I have played this game since launch, and now I've discovered that I will not be able to catch up anymore even if I spend all my time off work in BnS, because of this issue of bad RNG luck and not enough gold income. ( I have always tried to stay high gear, not max but very competitive) Also due to the RNG upgrades, I don't want to throw away any real money just to fail and fail and fail the upgrades.
I failed 27 times to get one accessory to +6, I wish I would've recorded it as I think the chance of being that unlucky is like 0,3%. Anyway, lot of gold spend. (luckily other accessories only took around 10 tries to +6) Anyway, a while ago I tried to make one accessory +11, it failed 18 times and I used all my synthesis stones and ran out of gold too. All of that grind for nothing at all. And I don't feel motivated at all to continue to waste my time. People already might ditch me and take someone with like +15 or more accessories, in a game where dps is everything for those ranks.
Also add a system for the unlucky, like if you don't get the stat you want on your accessory in 30 rerolls, just let us pick the one we want, other people most likely already got theirs in less tries. And for accessories, add a pity bar, like each fail adds +5% to the pity bar and when it's 100% we succeed. The amount we get pity each try could also depend on the success rate of the current stage. So that even the most unlucky have a chance of upgrading their gear.
Thanks.