I can't agree more with this thread.
They should've set expiry date of "Haunted Halloween Token" on 2020/11/17 if they were planning to remove the way of use the token itself.
However, it clearly says it's expiring on 2020/12/15.
Don't forget we were getting "1 Box Of Spells" from the weekly login rewards "AFTER" the patch maintenance.
What if I get the letter I want from the box of spells "AFTER" the maintenance?
Why would I waste my "Haunted Halloween Token" for possible duplicates?
Also, as many players pointed out, why can't we get detailed patch note in advance?
What if people don't have time to read the patch note because of their work/duty/timezone difference?
I strongly insist NC "MUST" re-enable transmutation of the letters.
If this is not possible, then they can add on Dragon Express Tab to buy the letters using both "Haunted Halloween Token" and "Happy Halloween Token."
Furthermore, I wrote a support ticket regarding to this matter, but if feels like the support team is making fun of me.
At first, they said they will manually convert the tokens if I tell them what letters I want to get using my tokens.
And then after I asked them if they could do the letter conversion for other characters as well on the same account, different GM replied:
This doesn't make sense at all.
@Hime, Can you please give us detailed answer regarding to this matter?
We, our player base, don't want our effort to become useless after all.