Well the hack and slay approaches are a downside, but on other hand you don't find your butt flamed to hell that often, as in early days, when ppl went ballistic when someone stole em some precious 5 minutes of playtime by messing some stuff up. What we got now is pretty much the result of the player-base itself. And well about that easy mode, if they pee on you and call it rain, no wonder about that feedback. If they want to advertise HM mechs, they should not add random HM fragments to the so called easy mode, they should rather add a training mode or whatever, which offers descriptions/walkthrough and such to get ppl finishing it and learn the stuff.
And btw. always keep in mind, the true important thing are not dungeon or any mechs, it's the wardrobe here!