^^ I wasn't going to pipe up, but this is exactly right. People leave if they feel they can't keep up. I have been playing almost since release. I don't mind dropping $50 every now and then, but when the games gives people the option to spend thousands to advance at the expense of others who are more skilled but less rich, then there is a huge problem. We have all seen the early posts by NC where they promised to hold true to the spirit of a free game, but they failed miserably. So for people that don't have the money, they look to a myriad of alts and put them through mind-numbing runs to make money just to keep up. Then they wake up one day and say "wow, this sucks. not having fun anymore". Well duh, big surprise. This whole process makes the whole community even more toxic. For example, I like to pvp. There is a certain destro that pretty much always sucked. Can't tell you how much I blew that guy up. Then about 6 months ago the guy must have blown up his credit card. He killed me a few times in a match a few days ago and he sends me the /w "man you are trash" and then quickly logs before I can respond. I looked at his gear, and everything is maxed. This is a guy I never trash talked to in my life. I am experiencing something very similar in an ET raid I am in now. The group has very good dps, but we can't clear boss one. And yet the group talks about cutting people that never make mistakes because their DPS is too low. Their only solution is to either break out the card or talk to gold sellers.
Two things broke this game more than anything else. Alts and the ability to trade gold/items between players, and over the top cash spending.
In a different vein, IMO the classes are still very unbalanced as well. Every new toon is grossly overpowered when it rolls out. Why is it at all fair that gunners can nearly double if not triple the next highest class dps? If you are going to give a class that much power, than at least make them more vulnerable, but their "X" is the most OP skill in the game. Why is warden so strong in dps, so defensive, hit like ranged, and given SB? Why is KFM given an OP third spec when they already ruled in BG? And for that matter, how is it fair to not roll out third spec for all classes at the same time?
As for BG, why can't we make this a more tiered system based on gear? The way it stands now, any new players that want to get into BG just get slaughtered by some whale that maybe hasn't raised his score yet. Surely there is a way to make more fair matches. All the system does now is aggravate the players who are geared that get stuck with a noob, and aggravate the noob that wants to pvp without taking endless ❤ ❤ ❤ ❤. If NC can't fix this, then they should at least make it a solo queue and completely random who you draw.