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  1. This game to toxic .

    Figured I had enough experience to speak on this but of course note that my experiences won't be the exact same as everyone else's. BnS is probably the 4th MMO that I played long term (more than 2years). There's no way around it, it currently has the absolute worst community out of all of them. It's always been a pretty bad one, but overtime it only got worse. Most people don't like talking. They take the game super seriously so they log in, do obligatory things and log out all the while wanting no one to get in their way. No, they don't want to teach you anything. They fully expect you to read a guide and not ask a single question. A lot of people will say "just speak up if you dont know something" if you do that in a lobby, they'll kick you lol. And if you do it mid run it's about 70% chance someone will act like their time is money and they can't believe you'd have the nerve to join without watching a 40 minute how to video. "just join a guild" They're not going to want to help you either for the most part. Some are very nice though and will try. but understand that's kinda rare and what more often than not ends up happening is you get invited into lobbies where you just get speed carried through for the daily-which is great and all but you learn nothing that way, so the moment you have to go it alone you're back to square one. PvP? odds are someones streaming and calling you an idiot openly in front of 80 viewers or something. Raiding? You better have big dps and experience/know every tiny thing otherwise oh my god, you'll cause a WIPE!!!!!!!!!!!!!!!!! and those make people hulk SMASH their keyboards in ANGER!!!!!!!!!!!!!!!! UNBELIEVABLE you ruined their 30 second clear-they just wont know what to do with themselves and then you'll pop up in some BnS discords blacklist for not knowing mechs. You know, I could just go on and on. To sum it up, it doesn't get better. It doesnt. Sure you can make great friends but they're going to get tired of what's going on and they're going to quit and then you'll be right stuck back to these people who get sweaty over every single thing in this honestly basic cuteseywootsie game. Only MMO I havent played is BDO so I don't know about that one but the others I've tried have never so consistently had such a problem with anti-social + extremely easily angered players the way BnS does. It's just so common. It's seriously so common in BnS to be angry all the time. and that's not normal. It's not normal, it's not healthy, it's not where to be unless you bring a set of friends with you and when those friends quit, just quit too.
  2. No it isn't, stop excusing poor performance. What job do you have that makes you believe any of this insanely unprofessional patch is ok..? In all the years I've worked in customer service not only did I need to know the brand itself inside and out, but I needed to know details about every product they had and what other choices were out there and how to help all customers regardless of their mood-I had to be a walking google search. So tell me what it is about being a CM that suddenly makes it ok to know absolutely nothing, dig their heads in the sand and go "oopsie woopsie xP!!! srry bois n grrls!! we thought none of that was important uwu kowea didnt tellwed us OwO!!" What makes it ok to know nothing about the brand they work for, nothing about the game they're representing, nothing that's in the patches, + have no idea how to deal with customers and constantly opt to ignore them instead. What makes it ok for them to sit around on their smartphones during office hours instead of answering customers in the forums and preparing for stream they do barely even once a month?? They've been acting like it's their first day on the job for 6 months now. and people were so busy coddling them out of spite for our previous team that they didn't want to hear or see it. They just uwu'd along and let it keep happening. and now here we finally are, 0 communication or effort anymore because at this point they don't feel like they even NEED to communicate since they get headpats for sitting and breathing. and NOW all the sudden people are like 'hey wait whats going on'. Went on a tangent-point is; It's not the customers fault, it's NC/CM's fault. It's their job to tell customers what's coming up and what to do and they failed that. Blade and Soul died it's final death when King Jonathan Balenciaga Lien left. He might not have cared about the game itself much, but at the very least he did still care about the customer service part of his job and took it very seriously. He came on time, he came prepared, he came informed, and he did those streams to the best of his ability even when he was half drunk crawling on the floors eyes rolling out of his head during the holidays. His backbone remained intact at all times as well. I had hoped that ones remaining that had worked with him before would at least be inspired by his work ethic enough to step up to the plate just as strongly themselves but I was sorely sorely mistaken.
  3. So Many Broken Promises, It's Time to Go

    Logged in specifically to tell you that you're wrong. Yes it was sneaky. Or more like, they probably felt too "anxious" to deal with streaming that and just opted out of doing it entirely. Which is no excuse and actually made things worse. RNG boxes are always told about and shown to us via stream just about a week before they come out. I've been screenshotting streams for people who missed them for 2 years now. We always see the RNG boxes and everything new that comes to F10. If you think they don't, I'm inclined to say that you've never actually watched their streams. The length of the badges being there isn't the problem, the problem is that they were supposed to give players plenty of warning time so that they could get their final use out of them/swap them back before it was time to settle into main spec. It's like a landlord telling you that you're abruptly evicted a week in advance vs 12 hours in advance. Obviously, you won't be ready in just 12 hours and chaos will ensue. This is the issue. Again, because you're a little unique, the problem is the lack of warning time.
  4. Game dying

    Oh yeah forgot something, apparently couldnt be bothered to do a stream this time?? What's going on there. Is there a procrastination issue? There are some super last minute announced things in those patch notes too like the spec swaps. At this point it's actually unprofessional. What are you doing?? What are you guys doing. lol How swamped are you that you can only respond in the forum once every 3 weeks, can't do streams anymore, can't take a screenshot to post in your event news page, and can't write an event page without word padding. Had no idea CMs were busier than government workers-try rock paper scissoring who should do what a couple days in advance so there won't be any more "I thought you were going to do that" confusion the day before a patch or whatevers going on there.
  5. Game dying

    Too much arguing back and forth, makes the eyes glaze over. I've been playing with the same group for about 2 years now and all of us at this point are on break or super casuals now. Here are the reasons why; 1. Too much lag. When I watch their streams, often there is server lag where they all freeze during a raid. Usually happens on Wednesdays. Very inconvenient/frustrating to deal with. 2. Repetitive events without much or dull rewards. If it's not an great deal, there's no point to it. Sorry, not logging in. 3. Ugly costume releases/good costumes again walled behind gambling 4. Fumbled costume contest 5. CM's slacking a bit. Now this one is a big thing for me. I'm really not trying to be mean, you're nice people. but I'm not seeing the A game. I'm seeing the...'let me look busy until it's time to leave' game. Which I do too-I get it, I know time drags and it gets boring and you're hungry and wanna go home and back to sleep. but with your jobs it's much harder to get away that with because it actually does impact the game and it's entire playerbase when you're only giving half the effort. Compare your event pages to ones of the past. What's missing? Important to the point information. There's way too much wordplay, it's like when you're trying to stretch an essay for a better grade. Maybe like, do one line of catchphrase, then get straight to business. The charts are good, you're fine there. But you never post the event costumes either. You just put a name. Personally find this a bit insulting. Come on. Take a screenshot of the costumes and post them. Again, go back and look at previous announcement news pages. Put in the effort. You not even showing us what's coming doesn't encourage us to go look in game to see what it is, it just says you don't even care to do that and that we have nothing to look forward to so we can just skip that event too. It's one button. Screenshot. 6. Forum pleas/ideas/feedback ignored. 7. Game lacks in social things to do. Fishing was a great step, until everyone realized it was a huge gold sinking ripoff. If you could add something to fishing so that it was no longer such a blatant scam, that could breathe that fresh air back into the game that was there upon it's first day of release. Tired of not being listened to. Moving to dbd and xiv until there's finally some good news again. Take care
  6. Please either pick different people to select the final "11" or allow players to actually pick from 11 instead of 5 next time, I am actually begging you. Like not to be rude, but this turned out to be the equivalent of having my mom pick the final 5. Thanks.
  7. Even if they spoke up on the front page when they first posted it to the public emphasizing that we would only be picking from 5 like they should have done in the first place which they didn't do, it still would have been wrong because there's no way we should be picking from such a small amount selected by people who for the most part could not care less. Because they're employees their opinions are going to be whimsical at best with maybe a lazy dev or two chiming in on the "harder" to make ones probably putting them down for obvious reasons. If they just wanted to choose themselves they should have said so so that artists would have known not to play themselves like that and draw up these submissions for it to not even matter because the majority of the community will never see or know about them.
  8. 5 favorites for bns cosmetic contest?

    No one's going to spit on me and tell me it's raining, that's not happening. It should be 11 choices posted. Not 5. There's more I want to say, but simply can't. You put both us voters and the artists themselves in an awkward situation with this. Because I don't want to sound like I'm slapping certain people who I'm sure worked very hard on their submission but at the time it's hard to say what needs to be said without doing so. When I went back to find the previous contest posts, they were deleted. But at least some can be seen talking about it. The fact is that every year we choose from 11. The first year, the CM's chose. That was how the Alice one was the winner. This caused a big fuss of anger/irritation. If you google "Costume design winner is disappointing blade and soul" the topic comes up. After that first year, they gave the choice completely over to the players since having them (the CM's) choose didn't go over well at all/wound up being such a disaster. I bring this up to say that what you're doing now is very similar to that. You are for some reason re-taking most of the decision making. You don't play this game. I've seen one or two of you stream it and I can say with ease that you are not frequent players. So your opinions on what is and isn't good to be frank, are not very stable. Again, I'm not trying to be mean. But what I'm saying is let us decide. You do not know what's best. Post 11, not 5. Those 5 are not enough.
  9. 5 favorites for bns cosmetic contest?

    I actually missed that part about the dev team I'd hate to think that some of the top 5 chosen were selected merely because they would be very easy to implement considering they do look quite a bit like a few things we already have. This wouldn't have anything to do with laziness on the development teams end would it..? Please release the other 6 choices if not!
  10. 5 favorites for bns cosmetic contest?

    Please undo the change is what we're saying, because it're very lovely. You're a nice person so I, I'm really not trying to talk down or swat at you like you're a kid. But this is a bit disappointing to hear is what we're trying to communicate. The way it worked before is what we're used to and feels a lot better, if you don't mind. Especially considering we've already seen what a few of the others look like and we like them enough that we're confused as to why they're not being shown. Most likely they're in the top 11, but not your personal top 5. and that's the problem. We're not really fully choosing anymore. Choosing from 11 oh that's plenty. Choosing from 5 though? Ehh All you'd have to do is include the other 5 or 6 images in the post, it's not too late to go back and add them so please reconsider
  11. 5 favorites for bns cosmetic contest?

    Do I need to link all the previous contests. It's never been done like this. We've always chosen from at least about 10. What is even Why are we only choosing from 5 if there's 11, I-
  12. My problem with this event is the rewards. The reward box of costumes is almost an exact duplicate of the rewards box from the event we just had which was a duplicate of the event selection box that came right before it. In other words, they are giving us the exact same costume reward selection boxes every event now. I've really been holding off on saying anything because at this point, I actually have nothing nice to say anymore. but I'm trying my best today. This is a very bad look. I don't know what's going on. Why is it the exact same selections? What is lacking at NC right now that this is the decision they keep coming to? What are you lacking? Do you need to hire another person? Because you're missing something that's clear as day and I'm trying as hard as I can to not be rude but, I think you might need another person on your team Maybe just one more person to go "hey! lets stop giving them the same thing over and over again!" I don't know, maybe that's not a common thought. Maybe it has to be someone new, a different take. A different angle. Because right now, again, it's the same box over and over again. Ok? I don't appreciate that every new costume is walled behind gambling. That's gambling. What you are doing is forcing players to gamble if they want a new costume. All of the other F10 releases have been old things only. The only exception will be the new swimsuit tomorrow. But that exception is not because you are being gracious, it's because it's the same mandatory exception we get every year. Ok? So the problem here is that for a while, while the old team was still in town, we got a lot of new costumes just sold to us outright in F10 with no gambling involved. And now here we are back to recycled rags with the added perk of repeating event costumes and then everything new is gated by RNG gambling. You're not clever, you're not slick. This needs to stop. Yes there are black wings. Oo aah, there are wings every event now. Recolors of the same hideous wings. What more could a person want. Well it turns out a lot more, because we flooded this forum with ideas of old things to bring back and not one of them were brought back. Ok? So I don't know what's going. I don't know who's passing what information on or if there's anyone even doing that, but let's begin with the point that this costume selection box thing needs to stop. Please do not put that same box in the next event. If you do it, please make them all completely different costumes. Ideally ones that players have asked for here. Thank you.
  13. I had a lot to say but then deleted it all thank god. If I ever turn into the type of person to focus entirely on gearing to the point where I tell others to stop liking fun and cosmetics please burn my computer and open my front door.
  14. Playerbase

    I like how CMs issue warnings and then completely ignore the concerns players bring up, that's a really lovely interesting feature of the blade and soul experience. Anyway, the playerbase isn't small lol. If you go to places players stand around the most you'll see there's actually quite a lot. Now, are there 100,000 on at a time? No, it's an MMO. Not Fortnite. You're never going to see FOTM game numbers in an MMO other than it's first month of release. Your problem here won't be the playerbase, it'll be when you have a problem/complaint/feedback and quickly realize that no one outside of other players cares. Let me say that again for a little more emphasis, no one will care. Have a nice day enjoy bladeandsoul!
  15. Make Secretkeeper shareable

    WHOA!!! Are you me, from like 4 days ago?? I sent a message to support asking them to move it or at least make it bound to account but they rejected me lol. Told me to go post about it instead, which I usually take as a very lovely little way of telling me how much they love and support their customers thoughts and opinions here at blade and soul online since nothing posted here ever makes a difference anymore these days. I mean but who knows, maybe this very post will ACTUALLY result in something being done. Maybe this is it, maybe this is the time to shine. Maybe THIS post will magically be a situation where in fact an action is actually taken, instead of uh...written down on a little pad and then tucked away to go on break where it's then completely forgotten about which is what I imagine happens to everything else we ask for that never gets mentioned ever again (see; the costume request thread) Please make Secretkeeper Bound to Account, if you do I promise to be very proud of you for doing the bare minimum