Green Storm

I will not brush aside the sentiment of players and I will not pretend that I can also fix this in just a few weeks (or by myself). I've been in this job and industry long enough to know that the value of my words go as far as what the game has to offer, and publishing a videogame is a big team effort. I'll play my part if you'll allow me and while I work with our other teams who are doing their job as we speak. I can't tell people not to read Blade & Soul websites in other languages, as they are legitimate. But our teams are only in control of the game servers, the website, social media or the forums in the West. I want the expectations of the Western players to be set based on what we publish and I hope that makes sense. This is the second release in Blade & Soul that I help manage and I learned a lot from a few mistakes in the first one (for example, publishing the Patch Notes late). There is information coming up for all of you, including skills updates yes.

Hi everyone, We haven't said anything about the next release yet so I'd kindly ask that you only discuss what you know based on what we published either in the game, on the website, on social media or on the forums. It's entirely normal to have expectations and look out for information about the next update, but please don't make too many assumptions! You'll know more soon. About the preview livestreams: this is not something that I'm able to do right now unfortunately. I am considering it for a release later this year but I'm not entirely sure that it will happen and, IF it does happen, what shape it would take. I have a lot more to learn about the game to be comfortable being in front of the camera, plus there are other aspects of this task that I need to work on. I do want to bring you more content previews as much as I'm able to but I'm not there yet. Thanks for your passion and patience! Talk to you soon.

It's apple and oranges. Both serve a purpose in how players communicate but they're different. Discord is a platform for Instant Communication, where people use short messages (and pictures) in fairly short discussions. You don't really scroll all the way up to check for old discussions and the exchanges rarely last more than a few messages. But Discord servers are very active and you can get answers very quickly. A lot of communities self-organize this way and it's great. Forums are meant for discussions that take more time and are what we call "asynchronous communication". Anyone can reply when they have time and there's no pressure to do it quickly. You don't miss the opportunity to contribute a few days later. Oh and the forums are under our control, so we do share official communication here, plus enforce some community standards! -EDIT- Back to the thread topic: we work on initiatives that target different groups of players. These items may not be helpful at all if you're in the endgame, but they're useful for people who have started the game or are picking it up again. We just started yesterday the second Amazon Prime Gaming drop yesterday, and there will be three more after that, so check them out to see if there's something for you. 🙂We're also continuing to offer Daily Free Rewards in the Hongmoon Store for a bit longer!

Voici une liste des problèmes connus sur lesquels nous travaillons après le déploiement de la nouvelle version : Équiper la tenue Grandes nouvelles sur une femme Lyn rend le personnage invisible. Les pierres d'illusion de Maître stratège n'ont pas d'apparence. Les noms de la pierre d'illusion de Vision sélène, de la pierre d'illusion de Vision sélène éveillée, et de la pierre d'illusion de Vision sélène suprême n'apparaissent pas correctement. La plupart des objets ne se cumulent pas jusqu'à 29 999. Les Ailes incommensurables et les Ailes incommensurables personnalisées n'apparaissent pas correctement. Les coffres d'insigne ne se cumulent pas.

A la date et heure suivante, nous effectuerons une maintenance de tous les serveurs. Blade & Soul sera indisponible pendant la durée de la maintenance. Nous vous invitons à consulter régulièrement ce fil de discussion pour en savoir plus sur l'évolution de la situation. [Date et heures] Le vendredi 2 mars de 13 h à 16 h 15 (heure de Paris) La durée de la maintenance est sujette à changement. [Serveurs affectés] Tous Veuillez nous excuser pour la gêne occasionnée. @BladeAndSoulOps

An diesen bekannten Problem wird nach der Veröffentlichung des neuen Builds weiterhin gearbeitet: Legt eine weibliche Lyn Kleidung der Hiobsbotschaft an, wird der Charakter unsichtbar. Für Illusionssteine des Kriegsfürsten gibt es keine Aussehensvarianten. Die meisten Gegenstände lassen sich nicht bis zu 29.999 Mal kumulieren. Die Flügel der Grenzenlosigkeit und Flügel der Grenzenlosigkeit (verändert) werden nicht korrekt angezeigt. Insignientruhen lassen sich nicht kumulieren.

Hallo, Wir werden am 02.03.2022 ab 12 Uhr Wartungsarbeiten an den Blade & Soul Servern durchführen. Während dieser Zeit werden alle Server nicht erreichbar sein. Im Moment gehen wir davon aus, dass die Arbeiten 3 Stunden 15 Minuten in Anspruch nehmen werden. Um sicherzustellen, dass ihr keine Informationen zur Serverwartung verpasst, folgt bitte unseren Twitter-Accounts @BladeAndSoulOps und @bladeandsoul_DE. Tweets by @BladeAndSoulOps

These are the known issues that we're still working on after releasing the new build: Equipping the Grand Tidings Outfit as a female Lyn will make the character invisible. Warlord pets have no appearance. Most items do not stack up to 29999. Limitless Wings and Custom Limitless Wings appear incorrectly. Insignia Chests do not stack.

Starting on March 2, 4:00 a.m. PT / 1:00 p.m. CET, all servers will undergo maintenance for approximately 3 hours 15 minutes. An in-game notice will be given 30 minutes prior to the maintenance start. For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps

Note: this is about the Daily Free Rewards (see this news post), not the Amazon Prime Gaming bundle (see this site). We'll be correcting this on Wednesday by adding x1 pet pack for NA players and x20 Shimmering Scale Fragments for EU players. Apologies about that!

We've delayed the release of that particular box, but the old date stayed in the description. We won't change this schedule as we want to stick to the current one to account for the upcoming content.

I want to be clear that no one in the NCW Team is ignoring the community. Referring to "NCW" as one single entity that works like a human being is part of the misperception. Not every issue affects the same teams (plural), and they all require different fixes. We're working on it, and it will take some time. My messages here never intended to give the impression that "we can repair things very quickly." I understand that there are issues to discuss at different levels. Some of these discussions already exist, and I know that people want me to acknowledge all of them, but it's not a sustainable idea. I read almost all messages on the forums but spending time to acknowledge them would: 1) take some of my time away from other tasks, and this amount of time can increase quickly if a lot of players post on the forums; and 2) create two expectations: 2a) that if I don't comment, then the feedback hasn't been seen; and 2b) that if people insist on demanding an answer, they'll get a reply even if it's not an answer. I want to build a "meaningful" relationship with the Blade & Soul community. It means setting expectations that are realistic and lead to change. I've seen a significant part of the forum community embrace this, and I am very grateful for it. I cannot do this alone and the passion of players is, to be frank, a source of positive energy. At the same time, please do pay attention to my other posts and phrase your sentences more carefully. There are too many people making assumptions about what the NCW Team is doing. I don't want players to stop sharing their feedback, but I would like to move discussions in a more constructive direction. Let's all be more understanding of each other here on the forums. I appreciate you spreading the information I shared, I really do! You're touching on an important point here: toxicity. I've seen words on these forums that are not acceptable, and at some point, I will make this much clearer to everyone as I want to give the community time to adapt. Picking words is not an innocent choice as we oftentimes share our emotional state and I can certainly understand players' frustrations. You're right that these words contribute to a toxic atmosphere that leads to a lot of people not wanting to engage or even post on the forums. It's like death by a thousand needles, but here it's a thousand words. We can make things better by choosing our words more carefully to generate a different atmosphere. Anyway, enough words for today. I'll focus on continuing to compile feedback and work with our teams (Production, QA, Localization) to improve the game. I'm also doing work on future updates for the game!

This is not a bug. We plan to bring that weapon a bit later. Sorry about the confusion!

Voici une liste des problèmes connus sur lesquels nous travaillons après le déploiement de la nouvelle version : Équiper la tenue Grandes nouvelles sur une femme Lyn rend le personnage invisible. Les pierres d'illusion de Maître stratège n'ont pas d'apparence. Les noms de la pierre d'illusion de Vision sélène, de la pierre d'illusion de Vision sélène éveillée, et de la pierre d'illusion de Vision sélène suprême n'apparaissent pas correctement. La plupart des objets ne se cumulent pas jusqu'à 29 999. Les Ailes incommensurables et les Ailes incommensurables personnalisées n'apparaissent pas correctement. Les coffres d'insigne ne se cumulent pas.

A la date et heure suivante, nous effectuerons une maintenance de tous les serveurs. Blade & Soul sera indisponible pendant la durée de la maintenance. Nous vous invitons à consulter régulièrement ce fil de discussion pour en savoir plus sur l'évolution de la situation. [Date et heures] Le vendredi 23 février de 13 h à 18 h (heure de Paris) La durée de la maintenance est sujette à changement. [Serveurs affectés] Tous Liste des changements : Le 3e onglet d'événement de la Coopérative du Dragon (qui requiert des pièces stupéfiantes) sera désormais disponible. L'accès aux donjons des Terres sacrées et de l'Autel spectral a été rétabli pour les joueurs qui ne parvenaient pas à y participer. Veuillez nous excuser pour la gêne occasionnée. @BladeAndSoulOps

An diesen bekannten Problem wird nach der Veröffentlichung des neuen Builds weiterhin gearbeitet: Legt eine weibliche Lyn Kleidung der Hiobsbotschaft an, wird der Charakter unsichtbar. Für Illusionssteine des Kriegsfürsten gibt es keine Aussehensvarianten. Die meisten Gegenstände lassen sich nicht bis zu 29.999 Mal kumulieren. Die Flügel der Grenzenlosigkeit und Flügel der Grenzenlosigkeit (verändert) werden nicht korrekt angezeigt. Insignientruhen lassen sich nicht kumulieren.

Hallo, Wir werden am 23.02.2022 ab 12 Uhr Wartungsarbeiten an den Blade & Soul Servern durchführen. Während dieser Zeit werden alle Server nicht erreichbar sein. Im Moment gehen wir davon aus, dass die Arbeiten 5 Stunden in Anspruch nehmen werden. Liste der Änderungen: Der 3. Ereignisreiter des Drachenexpress' (für die Verwendung von Münzen des Sternenstaubs) wird verfügbar. Die Verliese „Vermächtnis der Bestien“ und „Spektraler Schrein“ sind jetzt wieder für alle Spieler zugänglich. Um sicherzustellen, dass ihr keine Informationen zur Serverwartung verpasst, folgt bitte unseren Twitter-Accounts @BladeAndSoulOps und @bladeandsoul_DE. Tweets by @BladeAndSoulOps

Hi everyone, I want to leave a quick update about this issue. We kept it in the List of Known Issues for tomorrow's maintenance, but we'll try to fix the issue during the maintenance. It's not our first attempt, and we're hopeful that this fix will work. We've been investigating this bug for a while based on player reports, but this is a bug that our QA team is unable to reproduce in their environment. So we're unable to determine whether a fix is effective until it's on the Live server and we've verified that the issue is fixed. Thanks a lot for your patience.

These are the known issues that we're still working on after releasing the new build: Equipping the Grand Tidings Outfit as a female Lyn will make the character invisible. Warlord pets have no appearance. Most items do not stack up to 29999. Limitless Wings and Custom Limitless Wings appear incorrectly. Insignia Chests do not stack.

Starting on February 23, 4:00 a.m. PT / 1:00 p.m. CET, all servers will undergo maintenance for approximately 5 hours. An in-game notice will be given 30 minutes prior to the maintenance start. List of changes: The 3rd event tab of the Dragon Express (using Starstruck Coins) will become available. Access the Den of the Ancients and Spectral Shrine dungeons was restored for the players that could not access them. For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps

I want to drop a quick note to mention that we're continuing to investigate the issue of players being unable to access the Den of the Ancients and Spectral Shrine dungeons. We've tried some fixes over the past few weeks but none of them worked, so we need to dive deeper.

Further information about the free Hongmoon Store bundle that we'll release later today: You can purchase it up to 14 times per account (14 being the maximum number of characters that can be created and participate in Soul Boost) and per server. Please make sure to login to the specific character that needs the stones and claim it once for that character. Do NOT claim the 14 bundles on one character because you will not be able to send them to other characters on your account. One final note: when you claim the items from the mail, the stones will come out in quantities of two.

I'm going to give you a chance to pull that Conspiracy Theory hat: I'm just one person. I post in multiple languages because we localize a lot of the content we publish, which involves working with a localization agency. I first posted on this forum 3 weeks ago. I didn't complete my forum profile, but I will! We're not trying to hide anything. For now, I want to engage with this community to the best of my ability. Time is the biggest obstacle, as I write these words while doing other work on the side (it's just a busy period for me!). But I want to be clear: this discussion needs to be honest. At some point later, we will moderate statements that push for theories that make no sense. You are entitled to your opinion and can express it, as long as you do it respectfully and without unrealistic conclusions (look at the statement about multiple languages; I'm bilingual, but I do not localize our content). P.S.: There are other posts I want to reply to, but I only have so many hours each day! Hopefully, I can share more information as soon I can find some time.

I just wanted to confirm that this is correct!

I've shared an update about this on this thread: Please make sure to post on a forum thread about the topic you're discussing (or create a new thread if there is none), instead of posting on the one where you see me replying. Off-topic actually make it hard for me and players to keep track of what is being discussed. I know it will take some time for everyone to adjust, so I really appreciate everyone trying to get things organized!