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Green Storm

NCSOFT
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  1. Hi everyone, We would like to update you on various topics discussed by the community during the past few weeks. Because this thread addresses multiple issues, please ensure that your reply indicates which topic you’re giving feedback on. About the Skystealer Crystals (see this forum thread) Skystealer Crystals are currently available from two sources: 1) the Skystealer Crystal Chest that drops in the first two stages of the Hall of Trials dungeon; and 2) as a reward for the Dynamic quests in the Substratum and Aerodrome dungeons. We’ve identifie
  2. Please look for existing threads before creating a new one. It greatly help not clutter each subforum with threads on the same topic. Here's the main one in the Bug Reports subforum: https://forums.bladeandsoul.com/topic/253600-soulboost-meter-broken/
  3. As I said in my previous message, we're continuing to work on this issue. We're aware that the amount of time lost makes it hard for players to reach their Soul Boost goals. I cannot share more information at the moment as the work continues. I do not want to give incorrect or partial information, as I believe it could set the wrong expectations for the community. I understand that it is an important topic for all of you and that you want to hear about it as soon as possible. I've been preparing messaging on this topic for a while (and changing it as our teams discover
  4. I've said this in the past, and it's worth repeating: feedback is read, shared, and then discussed by our teams. Not all feedback is actionable or even makes sense as we have to look at many aspects and see how it affects all players. Some feedback takes more time to action. I mentioned that we started addressing the gold income issue, and there are more things coming. I will share information when I can. I talk to our teams almost daily, and we started discussions on some of these topics weeks or months ago (e.g., gold income), but it takes a varying amount of time from designing
  5. A quick update: we're continuing work on the Soul Boost issue. We're looking at various options and are trying to bring a satisfactory resolution to this problem as soon as humanly possible. I will share more when I have the information. We apologize for this inconvenience.
  6. A la date et heure suivante, nous effectuerons une maintenance de tous les serveurs. Blade & Soul sera indisponible pendant la durée de la maintenance. Nous vous invitons à consulter régulièrement ce fil de discussion pour en savoir plus sur l'évolution de la situation. [Date et heures] Le mercredi 25 mai de 13 h à 18 h 30 (heure de Paris) La durée de la maintenance est sujette à changement. [Serveurs affectés] Tous Veuillez nous excuser pour la gêne occasionnée. @BladeAndSoulOps
  7. Hallo, Wir werden am 25.05.2022 ab 13 Uhr Wartungsarbeiten an den Blade & Soul Servern durchführen. Während dieser Zeit werden alle Server nicht erreichbar sein. Im Moment gehen wir davon aus, dass die Arbeiten 5 Stunden 30 Minuten in Anspruch nehmen werden. Um sicherzustellen, dass ihr keine Informationen zur Serverwartung verpasst, folgt bitte unseren Twitter-Accounts @BladeAndSoulOps und @bladeandsoul_DE. Tweets by @BladeAndSoulOps
  8. Starting on May 25, 4:00 a.m. PST / 13:00 CEST / 11:00 UTC, all servers will undergo maintenance for approximately 5 hours 30 minutes. An in-game notice will be given 30 minutes prior to the maintenance start. For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  9. I'm closing this thread and sending you to that one to see updates on this issue when I have them: https://forums.bladeandsoul.com/topic/253600-soulboost-meter-broken/
  10. Hey everyone, I do not have an update to share about the current Soul Boost issues but know that this has been the topic at the top of our list. I will share any information as soon as I get it. Since this is a bug, I'm going to close this thread and redirect you to that one for updates (when I have them):
  11. We're already tracking this bug and others, as I mentioned in this thread: Closing this thread for now.
  12. Thank you everyone for sending your information. We have received enough responses to help narrow down what may be causing the issue. I’ll let you know when I have new information to share about this issue.
  13. I asked that people send it to me in DM (Direct Message) so that only I can see this information. You do not need to send me that DM because I already copied your information before removing your post.
  14. Please don't share the information I asked for in public! I want to make sure that this information cannot be used against any player (not that I know of a particular risk, but to be safe).
  15. To investigate these issues, we need precise reports about particular situations that each player encounters. General statements help us a lot less, unless we can actually reproduce exactly the issue in our test environments, where we can see a lot more things and start exploring the details of an issue. That is why I've asked precise questions about this issue here:
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