Chat not working

[busewhan]

None of my chat is working except private message and say

 

Apparently also not working for other people as well

[vanillasada]

Here to report this as well. Chat was working fine all day until about 10 minutes ago, just completely stopped. Am unable to see anything other than say and whisper. : /

[Sorcerer21b]

Same here. I even tried quitting the game and logging back in. But all I have is say and whisper. Zone, Faction, Clan and Region chats are all not working.

[815910_1452549902]

Faction chat, and clan chat are not showing up for me as well. /say, and /whisper works though.

[Zoriyatsu]

Quote

 

Same no chat I tried a lot of thing until just now going on the forums to report nothing is fixing it. Sadly as i can say it's the games fault this need to be fixed, I can still see the games text but no players texts such as factions,party,region,say chat.

[Bhindu]

Nobody fed the hamsters today.

[titanforce]

Yep chat does not work on any tabs, whispers do not work also.

[Keitsune]

Same, a few of my clanmates also say the same thing

Need my faction & clan chat

My game is also more laggy after the update

[titanforce]

Chat functions are still offline, even in cross server grouping area.

[Zaraznaya]

Uninstall client,re-download.

Dont work.

Help!

[Toshiwoshi]

Same, I can use the Say channel, but for example I can't read Party chat, and if I write something on /party, it doesn't appear to other party members.

[Tairo]

i have the same problem, may be its coz i use a ping enhancing program? me and my friend are both using it and have the same issue with chats, do u guys use any ping enhancing? also when i loggin this connecting screen appeares, i still can press "Agree" but it seems like connection to chat servers is not establishing anyway

[Samah]

same problem here

[CandyCyborg]

+1

[iArtist]

same thing !!!!!!!!!!! No guild/faction chat

[Dragoros]

+++++. chat not work. re-install game, not work too

[Onishiro]

3 hours ago, Samah said:

same problem here

How to fix it? I need my chat Q_Q Help...

[Onishiro]

Help! After update faction/region/party chat not working! How to fix it?

[Kateryna]

My chats dont work too try all what the others nothing changing.

AND what really make me ANGRY its this nice support i did submit 2 tickets already its been  10 hours and no one reaspond,really nice work keep doing it!!!

[Onishiro]

I removed the client 2 times. Same problem. 

[Benkies]

it has something to do with the Chat servers, I'm not sure if everyone is affected by this issue. I live in West US, my ISP is Comcast, is anyone using the same provider?

[ReaLko]

Issue is only it those people who use VPN.And so far no respons from NCsoft as always they dont care.Looks like they will kill another game.

[Lynstar]

i sent a ticket last night and got an answer less than an hour later. they asked for screenshots. it's kinda hard to screenshot this problem. :\

 

if anyone got any ideas or the ability to record their screen while playing (something my pc can't do), i'd be very grateful! just shoot a little video of yourself typing in party/clan/region/faction chat and the text not showing up, post on youtube and send me the link, and i'll forward it through my open ticket!

[Nyaha]

33 minutes ago, Lynstar said:

i sent a ticket last night and got an answer less than an hour later. they asked for screenshots. it's kinda hard to screenshot this problem. :\

 

if anyone got any ideas or the ability to record their screen while playing (something my pc can't do), i'd be very grateful! just shoot a little video of yourself typing in party/clan/region/faction chat and the text not showing up, post on youtube and send me the link, and i'll forward it through my open ticket!

Here you go

 

 

[Lynstar]

3 minutes ago, Nyaha said:

Here you go

 

 

thank you very much!!! just sent it in! hopefully it'll help them sort out the issue faster!