Excuse me? having to pay for the boxes and for the reward is fare for you ? right then, keep taking it from b. Those are suppose to be rng boxes... they just came up with an idea to make an even bigger Gold Sink... Even Trove itself is debatable on the way you have to pay gold for the rewards instead of you being able to pick up freely whatever is it that you have won... because let me tell you something about trove that you should already know: you pay for the keys, also for the expansions + you have to pay gold for the rewards which in most cases whatever it is that you pick wont be cheaper than you just purchasing from npc or f5 whatever is it that you are after...
A vivid example of what I'm trying to say here is about the Legendary Gem rolls that you can get very often from trove. Most of the time you have the option to buy 1 legendary gem by 5g... (cheap right?) think twice since you have already paid 49 hm/nc coins for it besides the gold... same deal with materials and the rest of the other trash items that you get from trove... if you just purchase 100 keys you might get lucky and land a good 3 star crit that will be worth something real or if you are just unlucky like me you wont get anything from 450 keys besides 2 -2 stars crit were the best option to choose from was a pack of 5 (yes 5) legendary gems... that by the way happened 3 troves a go to me and after that I have never tried again to do Trove... and yes I've been here since the start: beta tester all the time premium member max rank (that was another scam by the way) which I stopped purchasing premium after these trove events.
Right now I'm just playing the game casually because I like it... but I grew tired of all those scams that they are running on us with that "rng" so no more money from me to them. period.
If you agree to all of this and you feel like that is fair for you having to pay 2 and 3 times for the rewards that you "might" get after spending real money? fine by me, everyone can do whatever they want with their time and money... but that doesn't change the fact that this is one of the main reasons the game has been dying so fast... (because a lot of people just don't care and they keep supporting this kind of abuse and as they (ncsoft) keep making profit from it, they just keep pushing and pushing to get more money out of those people that don't care / or they doesn't stop to think about how they have been manipulated to be part of a vicious cycle of pure spending money) while the rest of the community just give up and quit because they can not keep up (a vivid example of this is the amount of people that actually do battle grounds at competitive level... new gear+trove, new gear+ rng box).
Anyways went a bit out of topic... but the main point is that this is another gold sink scam and I don't think that it is fair having to pay to claim whatever it is the reward you are getting from an rng box which you have already paid with nc coins#realmoney... is not like you are purchasing a box that will give you 100% something... in this case you are purchasing many boxes to see if you get lucky and roll something good... so if you get lucky why do you have to pay top gold for it? it could be 100g or it could have been 10k gold... it doesn't make it right.