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Rynara

NCSOFT
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  1. The team decided a few months ago to bring back gamepad support. However, this means that the system requires redevelopment for the UE4 game client. I'm going to check with the team if there's any progress I can share with you.
  2. Hi! The maintenance notice came in a little later, as I work during European hours. I'm still catching up, and at this moment I have no notes on possible fixes. Update: Confirming that no changes were done. This was a regular server maintenance.
  3. Starting today, March 23, 4 a.m. PST / 12 p.m. CET, all servers will undergo maintenance and will be unavailable for approximately 3 hours 15 minutes. An in-game notice will be given 30 minutes prior to the maintenance start. For server status updates please follow the @BladeAndSoulOps Twitter account. Tweets by @BladeAndSoulOps
  4. Hi all, this was not an intended change. Our team has worked on a fix for this issue, and the limit should be removed after today’s maintenance.
  5. This looks like a very lovely exploration! Thank you for sharing this with us. 😊
  6. Hi all, thank you for bringing this to our attention. I've forwarded your feedback to our team.
  7. While the UE4 client has been released since September, we are continuously working on implementing additional UE4 features. That includes the new anti-cheat system that we are currently working on for Blade & Soul. The upcoming system is a big project and has a high priority to us. It will allow us to detect accounts that have made malicious client edits for advantageous gameplay, and when we catch those accounts, we will be able to swiftly remove them from the game. At this moment we do not have a release date, so we ask you to please continue reporting in-game exploiters you
  8. Log into Blade & Soul every day until November 23 to earn an entry per day for a chance to win (1) SteelSeries Arctis 7 headset. Read the details of the sweepstakes here: www.bladeandsoul.com/en/news/article/5874
  9. Hi everyone, there are many steps involved to prepare the art for the client, and then additional steps to implement the art. Our team's focus has been on the UE4 client, and fixing major issues, so we had to delay this task. I also wanted to let you know that we just received confirmation that the artwork from the 2021 Loading Screen Art Contest winners will be implemented with the December update! Thank you so much for your patience. ❤️ @Sizuu the art should be in the game for a similar time as past contests. Update: I checked with the team and we definitely want to c
  10. Hi all, we are definitely reading your concerns, and gathering your feedback. We however have no information at the moment, if and how these issues could be addressed.
  11. Hi there, thank you for your report and your patience. The team has investigated and identified the cause of the issue and a fix for this should go live on Wednesday with the maintenance. The QA team has also developed some checks they can run to catch these kind of errors sooner.
  12. Hi, yes we picked and contacted a potential winner last week, and are still waiting for confirmation on some details. To give you additional context: For any sweepstakes it is possible that new winners may be picked if they can't confirm their eligibility. This is often the reason why we either can't announce potential winners, or why there may be delays with announcing winners, because not every potential winner picked is eligible as per sweepstakes rules.
  13. Hi @LordSwift, I'm currently handling this, and yes, due to the UE4 update we had to push the implementation of the artwork to accomodate all workload. We also received additional requests from some of our winners, so we wanted to make sure to comply with those. And don't worry! We are definitely on it, and we already requested for all of the winning artworks of our 2021 Loading Screen Art Contest to be implemented into the game. 😊
  14. Hi, this sounds like you may be running an outdated version of the NC Launcher which is probably trying to launch the UE3 client. It can sometimes happen that your pc will prevent the launcher from updating. Please uninstall the NC Launcher and then reinstall it. You can download the NC Launcher here: https://www.bladeandsoul.com/en-us/download You may afterwards have to install the new UE4 client if you haven't done so yet. Make sure to also uninstall the old game client to free up your storage space. Hope this helps.
  15. Thank you, can you also confirm the keyboard layout these buttons are not working in for you?
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