Onirique

Greetings sikebb and RabenKaras, Can you please reach out to Support about this? You can do so by clicking the tab above. Make sure to include as many details as you can. Screenshots or even screen captures (videos) are ideal.

Greetings FlCosmin, Could you please reach out to Support about this? You can do so by clicking the Support tab above.

Greetings Dripsz! Thank you. We have added this to our Known Issues and are working to resolve it.

Greetings Mallika, Please reach out to our Support team in the Support tab above. Thank you!

Bonjour IzzyOups, Effectivement, il vaudrait mieux attendre que l'installation finisse. Si vous avez encore des problèmes, je vous invite à contacter l'Assistance en cliquant sur l'onglet ci-dessus.

Hello Bazakot, Is this your first time purchasing? The process can take up to 24h due to various verifications on our side. We're sorry for the delay.

Greetings sandhyarani, You can ask the Support Team to do it by sending a ticket here.

Greetings pipibei, That's very inconvenient. Don't worry, you can also contact the Support Team at support@bladeandsoul.com

Greetings Ragnes, This is not a bug. Going too quickly will result in no credit. Just slow down and you will be fine :)

Greetings Liongodking123, Could you please reach out to the Support team about it? Thank you

Greetings XxsamutexX, With more details, we might be able to provide some help here. Either way, feel free to contact the Support team, I'm sure they can help you.

Greetings, Thank you for reporting. We encourage everyone to keep an eye on our Known Issues thread :

Bonjour Proutas, Vous pouvez changer la langue du client et du jeu dans les paramètres, en haut, à droite.

Greetings 1shisu, You might want to try to repair your files (you have the option to do so in your settings, in the top right corner of the launcher). If this doesn't work, maybe try re-installing the game or shoot our Support Team a ticket.

Bonjour Carc001, En effet, nous avons enlevé XGINCODE, mais ça ne veut pas dire que nous arrêtons de surveiller le jeu. Simplement que nous ne passerons plus par un logiciel tierce. Nous continuerons à pénaliser toute mauvaise conduite. Nous vous encourageons à prendre contact avec l'Assistance si vous êtes témoin d'un comportement suspect, ils seront ravis de pouvoir y jeter un coup d’œil. Merci :)

Greetings, I advise you to check/repair your files. To do so, you will need to go to the Launcher's settings, top-right corner. You have an option for there there. If that doesn't solve your problem, feel free to send a ticket to support.bladeandsoul.com . Thank you.

Greetings, This is a little reminder to not turn threads into personal attacks and please report messages if you think they go against our Code of Conduct. Discuss the game, not each other. Thank you.

Greetings Mito Yajira, The issue might be that you logged into a different server (NA or EU instead of the other) instead of the one you are usually on. If that's not it, please contact Support. Thank you!

Bonjour tout le monde! Comme le reste de la Community Team, j'ai vu vos messages et vos tweets sur le sujet. Je suis désolée que vous ayez une si mauvaise expérience en ce moment et nous faisons notre possible pour que ces chaînes de chat soient créées. Je vous encourage à rapporter tous propos injurieux à notre équipe d'assistance, mais je comprends que cela peut être compliqué. Nous essayons de rassembler des preuves de la nécessité de ce changement, c'est pourquoi nous vous encourageons à continuer à vous exprimer sur le sujet. Merci beaucoup!

Greetings Rieze, Right now, the game already limits the number of character on one account by 11 per region. So even with the merge, this will remain the same. Hope that answered your question :)

Bonjour Airdelavie, Le coffre est disponible jusqu'au 24 avril mais les sachets n'ont pas de date d'expiration prévue. Merci.

Hello Aspress, As Dru Lockheart said, you should contact our Support team if you have any issue with the launcher : https://support.bladeandsoul.com/ Thank you.

Greetings everyone, Due to technical issues we will be delaying the server consolidation by 1 week. This means the server merge will be happening during the May 1 maintenance. Thank you !

Bonjour, À la suite de problèmes techniques, nous avons décidé de retarder la consolidation des serveurs d’une semaine. La fusion des serveurs aura donc lieu lors de la maintenance du 1er mai. Merci à tous !

Bonjour Phylis, D'abord, vérifie que ton launcher ne s'est pas mis sur un serveur américain (c'est le choix par défaut). Si tu es sur le bon serveur, alors peut-être que tu auras besoin de l'aide de l'Assistance : https://support.bladeandsoul.com/hc/