Onirique

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About Onirique

  1. Level 60 voucher; how do you actually get it?

    Greetings! If you go to your account management page, then to "Apply a code", you should find an unused serial code in the Blade and Soul tab. You can click "Apply" and you will get everything. Please contact the Support Team if you do not find any code to apply. If you get the "failed to use" error, you'll have to contact the Support Team directly. Thank you!
  2. Lv 60 Code : not found

    Greetings! If you go to your account management page, then to "Apply a code", you should find an unused serial code in the Blade and Soul tab. You can click "Apply" and you will get everything. Please contact the Support Team if you do not find any code to apply. If you get the "failed to use" error, you'll have to contact the Support Team directly. Thank you!
  3. ticket pas reçu

    Bonjour! Vous trouverez votre code sur la page d'application de code, comme ceci : Et vous devez cliquer sur "Apply" pour recevoir les objets. Si par contre, vous n'avez rien sur cette page, contactez l'assistance. Merci!
  4. Bladedancers new V Skill

    Greetings, Can you please tell me more about the issue you and your friend have? Does the skill only bug in this specific setting? Screenshots or even a video if possible would be most helpful. Thank you for your feedback!
  5. Simple Mode Problem

    Greetings, Tell me if I've understood correctly -you are not able to switch to the right skill. Is that correct? If yes, what class are you playing and which skills exactly does it affect? Thank you for the feedback!
  6. Cant contact ncsoft support

    Yes, the Support's team email is support@bladeandsoul.com and that is how you should reach them if you can't access the Support page. Thank you, Grimoir! I hope you'll get help shortly!
  7. A Torrent link for the Full Game Setup?

    Greetings, You can find a link to download the game on our official webstie : https://www.bladeandsoul.com/en/ . If the Launcher is causing the issue, please contact Customer Support here : https://support.bladeandsoul.com/hc/en-us or at support@bladeandsoul.com.
  8. a propos des Tiquets lvl50

    Bonjour! Les tickets seront changés de lvl 50 à 60, donc autant attendre la mise à jour pour les utiliser. Bon jeu!
  9. Failed to upload photo

    Greetings! Thank you for your reports, we are investigating the issue and it has been entered in the "know issues" list, which you can check out here : Thanks again!
  10. inscription pack de la danse du lion

    Bonjour! Vous trouvrez votre code pré-appliqué sur la page d'application de code, comme ceci : Et vous devez cliquer sur "Apply" pour recevoir les objets. Si par contre, vous n'avez rien sur cette page, contactez l'assistance. Merci!
  11. Greetings! If you go to your account management page, then to "Apply a code", you should find an unused serial code in the Blade and Soul tab. You can click "Apply" and you will get everything. Please contact the Support Team if you do not find any code to apply. Thank you!
  12. Why Can't I submit a support ticket?

    Greetings! If you cannot send a ticket via the website, please email your inquiry to support@bladeandsoul.com. Thank you.
  13. cant submet ticket

    Greetings! If you are not getting a confirmation that your ticket has been sent, you can try emailing the Support Team, the correct email is : support@bladeandsoul.com. Thank you!
  14. I have a problem with ncoin

    Greetings! I'm afraid we can't help you with that on the forums, please send a ticket to the Support Team here. They'll be able to help you. Thank you!
  15. When can I get the Warden of Lv50?

    We are sorry for the wait. Due to the new update, the amount of tickets the Support Team has recieved is very high. They are going through it and making sure everyone gets an answer. We apologize for the inconvinience and ask you to be patient. Thank you!