Onirique

NCSOFT
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    48
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About Onirique

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    Community Moderator
  1. blackram uniform

    Greetings sandhyarani, You can ask the Support Team to do it by sending a ticket here.
  2. Ticket page bugged

    Greetings pipibei, That's very inconvenient. Don't worry, you can also contact the Support Team at support@bladeandsoul.com
  3. The Way of the Blade Dancer: Part 2 Bug

    Greetings Ragnes, This is not a bug. Going too quickly will result in no credit. Just slow down and you will be fine :)
  4. NCS-Launcher2 crashing

    Greetings Liongodking123, Could you please reach out to the Support team about it? Thank you
  5. purchase problem

    Greetings XxsamutexX, With more details, we might be able to provide some help here. Either way, feel free to contact the Support team, I'm sure they can help you.
  6. F5 its broken

    Greetings, Thank you for reporting. We encourage everyone to keep an eye on our Known Issues thread :
  7. francais

    Bonjour Proutas, Vous pouvez changer la langue du client et du jeu dans les paramètres, en haut, à droite.
  8. Game crashes before it even loads.

    Greetings 1shisu, You might want to try to repair your files (you have the option to do so in your settings, in the top right corner of the launcher). If this doesn't work, maybe try re-installing the game or shoot our Support Team a ticket.
  9. XIGNCODE 3 ?

    Bonjour Carc001, En effet, nous avons enlevé XGINCODE, mais ça ne veut pas dire que nous arrêtons de surveiller le jeu. Simplement que nous ne passerons plus par un logiciel tierce. Nous continuerons à pénaliser toute mauvaise conduite. Nous vous encourageons à prendre contact avec l'Assistance si vous êtes témoin d'un comportement suspect, ils seront ravis de pouvoir y jeter un coup d’œil. Merci :)
  10. How to fix broken character select UI?

    Greetings, I advise you to check/repair your files. To do so, you will need to go to the Launcher's settings, top-right corner. You have an option for there there. If that doesn't solve your problem, feel free to send a ticket to support.bladeandsoul.com . Thank you.
  11. A wish for the F10

    Greetings, This is a little reminder to not turn threads into personal attacks and please report messages if you think they go against our Code of Conduct. Discuss the game, not each other. Thank you.
  12. My game DC'd and my character disappeared

    Greetings Mito Yajira, The issue might be that you logged into a different server (NA or EU instead of the other) instead of the one you are usually on. If that's not it, please contact Support. Thank you!
  13. Racisme depuis la fusion des serv.

    Bonjour tout le monde! Comme le reste de la Community Team, j'ai vu vos messages et vos tweets sur le sujet. Je suis désolée que vous ayez une si mauvaise expérience en ce moment et nous faisons notre possible pour que ces chaînes de chat soient créées. Je vous encourage à rapporter tous propos injurieux à notre équipe d'assistance, mais je comprends que cela peut être compliqué. Nous essayons de rassembler des preuves de la nécessité de ce changement, c'est pourquoi nous vous encourageons à continuer à vous exprimer sur le sujet. Merci beaucoup!
  14. Server Consolidation — May 1

    Greetings Rieze, Right now, the game already limits the number of character on one account by 11 per region. So even with the merge, this will remain the same. Hope that answered your question :)
  15. Bonjour Airdelavie, Le coffre est disponible jusqu'au 24 avril mais les sachets n'ont pas de date d'expiration prévue. Merci.