MurdoqSenpai Posted June 21, 2023 Share Posted June 21, 2023 Hello devs, you guys forgot to add the "free" premmium daily Treasure Trove key in F10 for 0 hmc. 3 Link to comment Share on other sites More sharing options...
NonexistentCat Posted June 21, 2023 Share Posted June 21, 2023 I think it should be posted in the bug area, they are not read the general discussion. Link to comment Share on other sites More sharing options...
Yuki Kei Posted June 24, 2023 Share Posted June 24, 2023 3 days without news on this bug? nice advantage to pay premium! 1 Link to comment Share on other sites More sharing options...
Saito Sacchi Posted June 25, 2023 Share Posted June 25, 2023 careful, they will alter the patch news xD for the first time that is. Link to comment Share on other sites More sharing options...
DenialOfTruth Posted July 2, 2023 Share Posted July 2, 2023 So much time has passed without a response. I'd put up a link to NCSoft's BBB page, but they've previously removed such links even though it is the right of players to file complaints against a company for false advertisement, deception, and other crimes. Link to comment Share on other sites More sharing options...
Gman Posted July 5, 2023 Share Posted July 5, 2023 WOW jus WOW...this is the answer from support after contacting them about the missing premium keys. Read, be confused and uninstall this game. Quote Hello customer, Thank you for contacting us! In the case of a key that is given free of charge every day, you must purchase a free product directly from the Hongmoon Store. If you want to get the key. Please check and purchase the product directly through Hongmoon Store. If you have any other questions and requests, do not hesitate to contact us. Best regards NCSOFT Support Team 1 Link to comment Share on other sites More sharing options...
Yuki Kei Posted July 11, 2023 Share Posted July 11, 2023 (edited) I don't know if I should laugh or cry. The support answers to buy in the shop but the keys are not on the shop. Even though this topic has been moved by a moderator, no one is reporting the problem. There are only 2 weeks left for the trove, it's time to act before players who pay premium are not even more insulted than they already are.@Amraith@Wisspp Currently (July 11) you owe 22 keys to all premium players Edited July 11, 2023 by Yuki Kei . 1 Link to comment Share on other sites More sharing options...
Silindria Posted July 11, 2023 Share Posted July 11, 2023 1 hour ago, Yuki Kei said: I don't know if I should laugh or cry. The support answers to buy in the shop but the keys are not on the shop. Even though this topic has been moved by a moderator, no one is reporting the problem. There are only 2 weeks left for the trove, it's time to act before players who pay premium are not even more insulted than they already are.@Amraith@Wisspp Currently (July 11) you owe 22 keys to all premium players 1 Link to comment Share on other sites More sharing options...
Yuki Kei Posted July 11, 2023 Share Posted July 11, 2023 Thanks, I hadn't seen it! Link to comment Share on other sites More sharing options...
Gman Posted July 12, 2023 Share Posted July 12, 2023 I guess they gave every premium user a key for the whole event period. Cant forget to buy the 0 hmc one eighter now :) Link to comment Share on other sites More sharing options...
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