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MurdoqSenpai

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Everything posted by MurdoqSenpai

  1. Its only locked in Simple mode, dont use it. ITs trash rotation for summoners anyway dont worth it at all. Its bugged have a long ass time its not gonna be fixed anytime son or maybe never. There is a work around but i wont discuss it here. The truth is out there. Good luck.
  2. "Unlucky" the insignia name for the crit problem, if you have it dont use it. When you get hit you gonna be unable to land critical hits for 20secs, everytime you get hit it refreshs too. For the draining hp its "Power Throught", it removes your recovery rate and chance not letting you regen your hp properly. Maybe Blood for blood this one eats 16% of your hp, 15secs colddown. Keep in mind that some insignias have downsides, make sure you read what they do before equip it.
  3. Still broken today even after they changed the max amount of gold from 1000 to 100.000 gold. After the maintenance today its possible to sell up to 100.000 gold, but the system is still bugged not letting you sell for the price range showing in the interface. Should let us sell 100k g for 3000 ncoin, interface says it max value range is 1500 and still dont let you sell it at this crap rate, 1:03 rate is what it used to be before it got bugged months ago.
  4. After the maintenance today its possible to sell up to 100.000 gold, but the system is still bugged not letting you sell for the price range showing in the interface. Should let us sell 100k g for 3000 ncoin, interface says it max value range is 1500 and still dont let you sell it at this crap rate, 1:03 rate is what it used to be before it got bugged months ago.
  5. A litle late but... The difference is because the bugged spot not giving burning devotion chests happen in Yura NA server only. EU got gems because there the triangular pink gem was bugged. The honing oils i dont know if it was bugged on both servers or only NA.
  6. I just noticed now, They said: But we would like to inform you that this exchange rate has changed after the update and is not a bug but a properly functioned system. Properly function system, what a joke.
  7. Zendesk dont give a dam about it, even when its hurting their income. Typical call center when something is out of their script response, they just ignore and make excuses.
  8. Just gonna leave this here so everyone can see how clueless zendesk is. Ticket Nº 2154836 Inquiry Description & Response 2023-10-15 F9 currency exchange system is not working properly. When i try to sell 1000 gold its limited to 10ncoin price, it used to be at least 30 the max price i could set for sell price. Ingame the interface says its 15 but its not allowing to sell gold at that price too. Can you guys send it to the bug fix team check it? This bug is happening intermittently have months, usually its adjusted after a report on forum but it happens again after some time usually a month after the adjustment. This problem affects direct the ingame gold purchase where people spent ncoin/real money to buy the gold impacting directly the company income. To resume it: F9 currency system when is not bugged let players sell 1000 gold for the max price of 30 ncoin, now even when it says 15 as max price i wont let you set more than 10 ncoin price. This is happening in both servers EU Jinsoyun and NA Yura. General discussion about it in forum: https://forums.bladeandsoul.com/topic/254948-f9-currency-exchange-still-broken/ =============================================================================================================== pm 03:13 2023-10-16 Reply Hello, Thank you for contacting Blade & Soul Customer Support Team Please note that this is applied because the standard rate is 0.01 Ncoin for 1 gold, and that the rate is confirmed to be applied normally. In the case of 1000 gold, 15 rate is applied now. and If the rate continues to be reflected at 10%, please contact us again. sincerely NCsoft Support Team ==================================================================================================================== am 01:41 Please check it again, take a look ingame. I dont know if you guys tried to fix It but is still bugged, its not possible to sell 1000 gold for 15 as described in the interface, anyway should be 30 there. And no 1:0,01 rate is not the exchange rate LIMIT. Weeks ago it was 1:0,03 limit it was possible to sell 1000 gold for 30ncoin. Its a bug, every month it happens and i believe someone was fixing it. The entire system is bugged, not working properly right now. While i can sell 30g for 800 ncoin im not able to sell 1000g for 30 ncoin? Makes no sense, its bugged. In the screenshot bellow you can check my sales history showing i could sell gold for more than 10 or 15ncoin, the limit was 30 before the bug. Also some gold sales registered right now, with rates way above 1:0.03. This is happening on both servers, EU and NA. Since i cant upload more images here is the screenshot: https://i.imgur.com/TB5vOwd.png ======================================================================================================================== pm 05:09 2023-10-17 Reply Hello, Thanks for contacting us. We are sincerely sorry to hear that you are disappointed in your experience. But we would like to inform you that this exchange rate has changed after the update and is not a bug but a properly functioned system. Please understand that the exchange rate may change at any time according to updates without special announcement Please do not hesitate to contact us again if you have other inquiries. Best regards NCSOFT Support Team ========================================================================================================================== pm 11:38 You just said: In the case of 1000 gold, 15 rate is applied now. and If the rate continues to be reflected at 10%, please contact us again. Im contacting you guys again to say... The rate continues to be reflected at 10%. At this point im just assuming you guys did not see the images i sent nor read what i said at all. Can you please forward this ticket to a proper team to deal with it?
  9. F9 currency exchange system is not working properly. This is happening on both servers, EU and NA. Resumed version: F9 currency system when is not bugged let players sell 1000 gold for the max price of 30 ncoin, now even when it says 15 as max price i wont let you set more than 10 ncoin price. Long one: When i try to sell 1000 gold its limited to 10ncoin price, it used to be at least 30 the max price i could set for sell price. Ingame the interface says its 15 but its not allowing to sell gold at that price too. This bug is happening intermittently have months, usually its adjusted after a report on forum/zendesk but it happens again after some time usually a month after the adjustment. This problem affects direct the ingame gold purchase where people spent ncoin/real money to buy the gold impacting directly the company income and players gameplay. While i can TRY sell 30g for 800 ncoin im not able to sell 1000g for 30 ncoin? Makes no sense, its bugged. In the screenshot bellow you can check my sales history showing i could sell gold for more than 10 or 15ncoin, the limit was 30 before the bug. Also some gold sales registered right now, with rates way above 1:0.03. This is the "error message":
  10. Can you please forward this to a dev team? Zendesk have no clue how to handle it. The system is broken and when someone fix it, it breaks a month later. @GM Rownen
  11. I love how zendesk trys to turn bugs into features. -_- No the standard rate is not 0.01, its 0.03.
  12. Just adding info to this discussion. F9 used to let us sell gold for a 1:0.03 ratio, 1000 gold for 30Ncoin. Now even with the interface saying we could sell it for 15ncoin it wont allow to set more than 10 ncoin price. This is the error message when i try to sell for 11 ncoin or more, it should let us sell for up to 30.
  13. Hello @GM Rownen, can you take a look at this problem too? F9 currency exchange is bugging every month, not letting us sell/buy gold properly ingame. Its not letting us sell gold at value described in the interface, also the interface show different numbers every time, i guess someone is fixing it by hand but it bugs out a month later. Both server EU and NA have the problem, only NA got the temporary fix.
  14. Not anymore. The best we can get is a community manager who i like to believe sends stuff from forum to the devs in korea. xD
  15. It was not possible to upload anything no matter the size of the image, site was bugged at that time. Looks like they fixed the Ticket area. Thx for the info. :D
  16. Hello @Soul Bear, F9 currency exchange is bugged again. Can you take a look at it? And please ask the team to find a permanent solution for it. Looks like every end of the month it bugs for some reason.
  17. Swell stones are not changing their visual effects based on unity set points. It should be showing stg 10 on Visual Effects but is capped at stg 1.
  18. It is bugged AGAIN. Today, no maintenance, no new patch, no nothing... just server-side stuff. @Wisspp Please, can we have a permanent fix for this?
  19. @Wisspp Can you take a look at this? This is commom, happen 3 times already with me. This is part of the premium system people are paying for. I am missing 2 Burning devotion chests already and zendesk dont give a dam anymore since the layoffs months ago. Zendesk says they are sending the tickets to the team responsible for a mass restoration, but we know a restoration will never happen. 3/4 months and the Daily dash still bugged. Here some ticket Nº in case you have access to it and wanna check: (before the layoffs) 2132952 - zendesk sent the chest by mail (after layoffs) 2136812 - Refused to sent it, talking about mass restoration 2141723 - A month later and no restoration, still refusing to send the chest by mail. 2147941 - 3 months Another box i missed and they still refusing to send it. This time talking about giving it the right way, mass restoration i guess. Nothing so far, no bug fix and no restoration. Surprise prize was just blank and gave nothing, should be one Burning Devotion Chest. Here some images i put on the tickets.
  20. its fixed now you can put 1k up to 30ncoin as we was used to. 😄 Now it says 30ncoin and 30 its. EU F9 still broken.
  21. Can you "devs" take a look into this please? Its affecting 2 servers EU and NA, its making your company lose money since people are unable to buy gold in a reasonable price. F9 is not letting us Sell/buy gold at the value described in the system. @Wisspp Please move to bug report area.
  22. Hello devs, you guys forgot to add the "free" premmium daily Treasure Trove key in F10 for 0 hmc.
  23. The response was better with the followsup. They asked for a image link because the ticket system was giving an error message not letting me upload the image into it. FALEError: file upload error, Error: file upload api error
  24. this time this was the response... its so sad that we know nothing will be done... mass restoration for what 5-10 player? I dont trust they at all and i will ask for the chest again in the ticket and i will make another one not mention a report to the dev team or whatever in-case they insist in this mass restoration. ¬¬
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