With the release of the Summer Treasure Trove, players with a Premium membership, should have been able to receive a free key daily. However, an issue occurred on our end preventing players from redeeming this premium key.
To resolve this issue, we will be distributing 36 Treasure Trove Keys to all players with an active Premium membership, as of July 11, 3:00 p.m. PDT / 10:00 p.m. UTC / 12:00 a.m. CET (July 12). If you have purchased a Premium membership after the previously mentioned distribution, please contact Customer Support to receive your free 36 Treasure Trove Keys. The final date to receive this redemption will be July 20.
We apologize for any inconvenience this has caused and will work to ensure issues of this nature do not occur in the future.