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Wisspp

NCSOFT
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  1. All servers will go down momentarily for an emergency maintenance due to a technical issue. We estimate the downtime will be approximately 2 hours. Thank you for your patience. For server status updates, please follow the @BladeAndSoulOps Twitter account.
  2. Starting on September 12, 3:00 p.m. PDT / 10:00 p.m. UTC / 12:00 a.m. CET (September 12), all servers will undergo maintenance for approximately 3 hours and 30 minutes. An in-game notice will be given 30 minutes prior to the maintenance start. For server status updates, please follow the @BladeAndSoulOps Twitter account.
  3. Starting on August 29, 3:00 p.m. PDT / 10:00 p.m. UTC / 12:00 a.m. CET (August 30), all servers will undergo maintenance for approximately 3 hours. An in-game notice will be given 30 minutes prior to the maintenance start. [Additional Notes] • The extended Treasure Trove Event has now ended. (EU - Only) For server status updates, please follow the @BladeAndSoulOps Twitter account.
  4. Starting on August 22, 3:00 p.m. PDT / 10:00 p.m. UTC / 12:00 a.m. CET (August 23), all servers will undergo maintenance for approximately 5 hours and 15 minutes. An in-game notice will be given 30 minutes prior to the maintenance start. For server status updates, please follow the @BladeAndSoulOps Twitter account.
  5. An issue has arisen on the EU server where the Treasure Trove event concluded earlier than the originally announced time. To address this inconvenience and ensure fairness for EU players, we have decided to relaunch the Treasure Trove event following the scheduled maintenance on August 23. This extension grants an extra week, allowing the event to continue until its closure before the maintenance on August 30. For players who have already sold or destroyed keys or expansions, items will be distributed based on respective quantities. This distribution will be based on data only up until the time of this announcement. We apologize for any inconvenience or frustration caused by this situation.
  6. Starting on August 15, 3:00 p.m. PDT / 10:00 p.m. UTC / 12:00 a.m. CET (August 16), all servers will undergo maintenance for approximately 3 hours. An in-game notice will be given 30 minutes prior to the maintenance start. For server status updates, please follow the @BladeAndSoulOps Twitter account.
  7. Starting on August 8, 3:00 p.m. PDT / 10:00 p.m. UTC / 12:00 a.m. CET (August 9), all servers will undergo maintenance for approximately 4 hours and 45 minutes. An in-game notice will be given 30 minutes prior to the maintenance start. For server status updates, please follow the @BladeAndSoulOps Twitter account.
  8. Starting on August 1, 3:00 p.m. PDT / 10:00 p.m. UTC / 12:00 a.m. CET (August 2), all servers will undergo maintenance for approximately 3 hours and 45 minutes. An in-game notice will be given 30 minutes prior to the maintenance start. The following changes will be made to the game during this maintenance: Resolving missing text for the Login Rewards (DE/FR/PT) Resolving missing text for newly added Soul Boost Missions (DE) For server status updates, please follow the @BladeAndSoulOps Twitter account.
  9. The servers will be down for urgent maintenance today at 6:00 p.m. PDT / 1:00 a.m. UTC / 3:00 a.m. CET for approximately 3 hours and 15 minutes. We apologize for the inconvenience and appreciate your patience.
  10. We're aware that players are unable to receive ranking rewards for the previous season. We apologize for the inconvenience and will be working to resolve this issue.
  11. Currently Login Rewards and Soul Boost Plus are not accessible for EU - FR, DE, & PT. Please swap your language to EN in order to take advantage of our login rewards. We apologize for this inconvenience and will be working to resolve this issue.
  12. Starting on July 25, 3:00 p.m. PDT / 10:00 p.m. UTC / 12:00 a.m. CET (July 26), all servers will undergo maintenance for approximately 5 hours and 30 minutes. An in-game notice will be given 30 minutes prior to the maintenance start. For more information on July’s Update please read our Sneak Peak. For server status updates, please follow the @BladeAndSoulOps Twitter account.
  13. Starting on July 18, 3:00 p.m. PDT / 10:00 p.m. UTC / 12:00 a.m. CET (July 19), all servers will undergo maintenance for approximately 3 hours. An in-game notice will be given 30 minutes prior to the maintenance start. For server status updates, please follow the @BladeAndSoulOps Twitter account.
  14. Starting on July 11, 3:00 p.m. PDT / 10:00 p.m. UTC / 12:00 a.m. CET (July 12), all servers will undergo maintenance for approximately 4 hours. An in-game notice will be given 30 minutes prior to the maintenance start. The following tasks will be completed during this maintenance: Item Distribution for missing Premium Membership Treasure Trove Keys. Suspended 44 players for using illegal third-party programs to abuse the Grim Nexus. For server status updates, please follow the @BladeAndSoulOps Twitter account.
  15. With the release of the Summer Treasure Trove, players with a Premium membership, should have been able to receive a free key daily. However, an issue occurred on our end preventing players from redeeming this premium key. To resolve this issue, we will be distributing 36 Treasure Trove Keys to all players with an active Premium membership, as of July 11, 3:00 p.m. PDT / 10:00 p.m. UTC / 12:00 a.m. CET (July 12). If you have purchased a Premium membership after the previously mentioned distribution, please contact Customer Support to receive your free 36 Treasure Trove Keys. The final date to receive this redemption will be July 20. We apologize for any inconvenience this has caused and will work to ensure issues of this nature do not occur in the future.
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