This is a complicated topic, and I wanted to drop a few notes (I have more to say but not the time to say it):
There are, roughly speaking, two "sides" here. It's the nature of online games that it creates a divide like this. I'm simplifying because new and returning are two different things, for example, and there are some that are much more invested in the endgame among the active players.
I want to remind both experienced/high-geared players AND those who (re)joined more recently or "less advanced" to be respectful to each other. I have not seen a post here that warrants any moderation action, but I want to promote understanding. I definitely see the more experienced/high-geared players sharing their viewpoints here as trying to be helpful while @Nicolee is trying to get somewhere with this discussion and I don't want them to be discouraged.
At the core of this discussion, there are two important points:
Game knowledge. Blade & Soul is not an easy game for a new or returning players, as it has a vast amount of systems and layers. I know it's a lot of fun for the most engaged players here (and I can feel the passion), but it's not easy for the rest to catch up. There are resources and I need to work on promoting the various guides that engaged players have created (like this one).
Community. Like any MMO, Blade & Soul gets better with the people you play it with. But the different layers of the game have created layers in the community and I think it's naturally difficult for people to talk to each other when they're not at the same "level" (of knowledge, experience, or gear). I have a few ideas of things to try in 2023, but I'm not sure if/when I'll have the time to get to them.
I hope this message helps steer this discussion in the right direction!