The thing with moderation is that a message can break multiple rules. Being off-topic, false accusations (which we've seen a lot), and other things that most players can't see, e.g., behavior (past messages that have been infracted can't be seen). Technically you're right that we will not moderate because you say cheat exists, except if you phrase it in a way that breaks a different rule. We're not in the business of "censorship" when there's something we do not "like," and we try to stick to the rules to be fair to everyone.
I'm sorry if I didn't make our moderation actions clear earlier, but the past few weeks were very busy (between communicating internally and externally, moderating forums, preparing for the December update that I just published minutes ago, preparing for the livestream next week, and a host of other things I can't talk about yet). It's a lot of juggling.
There's one last comment I've wanted to share for a while, and then I'll close this thread. I ask everyone to be cautious about what you read coming from other players. I have seen firsthand lies being shared (hopefully you didn't see them because we infracted them), and also misunderstanding. I cannot share details, but here's a telling example: someone claimed they were incorrectly banned for cheating in the Great Windwalk Race, but it turns out they were caught cheating in another part of the game. That is why we cannot discuss the particulars of each case and that communication only happen with the Customer Support Team. The forum is not a place where discussions like these can happen for multiple reasons, and we made that clear before.
Other players assume that we did things a particular way by misinterpreting our previous statements or, even worse, by twisting the meaning in rarer cases. We usually don't assume maliciousness, especially as not every Blade & Soul player is a native English speaker, but it has happened.
Thanks everyone for your understanding.