@Khaen
I didn't mean to put words in your mouth, but that doesn't mean you're right about how I thought of your ongoing issue with the game.
I wasn't tilted when I typed up that response. I calmly approached your complaints and didn't jump on you violently and harshly like any other online player with mental, anger-management problems would. However, considering you just jumped to the idea that I was tilted, I'd say you have an issue, not just with the game, but with properly reading online text.
I get that this game has problems; there are design flaws everywhere. Systems in the game don't make sense, some things don't work, there are bugs, and it's clear NCSOFT wants our money, so they're feeding off the whales that use their yearly Treasure Trove. However, I think that one of the greatest issues with companies, inclusive of NCSOFT, being able to address this game's problems is that we don't display them in a way that's constructive; we yell at them about the bad stuff without coming up with a solution that could be better, and we do so in a harsh way. Why do you think some game companies don't bother listening to us? They see us as a blind consumer base who yells at them about problems that do exist, but it's gotten to the point where listening is annoying, so they won't fix it because they don't listen.
If you're tired of dealing with really bad players who can't play CS, take a step back, breath, and calm down. Do something else in the game, or play another game to calm down.
For a videogame? If someone is just bad at playing a videogame, how is that an accurate measure of competence? That just means they're bad at the game they play, have no clue how some of the game's mechanics work, or don't even know about the game's mechanics. Based on your case, the people you dealt with just don't know how the mechanics work for Cold Storage work; that doesn't mean they're inept as actual people.
Before you jump on me saying you didn't call anyone inept or incompetent, you generalized how you form your conclusions on "show of competence, or their utter ineptitude." You didn't say competence or ineptitude in relation to what.
You don't have to be brilliant or very smart to play a game like Blade & Soul, unless you're taking this game very seriously, or even too seriously. If people are playing to have fun, who cares about the in-depth mechanics. But, I guess everyone's different.