Crystals from the stream code

[Walex]

Received but NOT visible/NOT available.

 

Also cool that you've finally fixed F2 icons after 5 months (after we had to spam about it

during stream) but stats are still NOT fixed (for example 20k mystic in F2, 35k mystic in P)

[Rhiakath]

I also had the thing where code appears to be applied on the account, but nothing arrived. I just assumed I was late. Is that the case?

[Gman]

I did not receive the chrystals, did get the other 2 items. All 3 codes are in my applied code list. Support says i have to manually apply them...HOW!!! They are allready applied. Just did not get the chrystals, did get the rest.

[Green Storm]

We're looking into this and I'll update when I know more.

[Green Storm]

Our teams are investigating this situation and we'd need a bit more information.

 

If anyone was able to claim the code on the NCSOFT website AND receive the items in-game AFTER YESTERDAY'S MAINTENANCE (this is important), please DM me with your account's email address (do NOT share this information here, visible to everyone).

 

[MishaJ]

I don't know that anyone did. Neither me or any of my friends got the crystals even after maintenance. We all checked our received boxes.

[lillvargen]

I did not recieve any crystals, code was applied and valid thou

[MurdoqSenpai]

same here, received the mail but its inaccessible.

 

[Rhiakath]

Didn't even notice that. My mail number also exceeds the actual number of countable entries. However, can't confirm whether it's a recent development, since I've never paid attention to it before.

[lillvargen]

my recieved items are overstuffed sadly, things I don't need yet or don't know what char to accept them on

so I wouldn't know of any hidden ones

[Green Storm]

We've created a new code for those livestream rewards: MELODYOFDESTRUCTION

 

- Go to https://login.ncsoft.com/login

- Login with your account

- Click "Apply a Code"

- Enter MELODYOFDESTRUCTION

[lillvargen]

thank you it arrived safely

[Gman]

I did receive the original items after last weeks maintenance. Ty for this new one