Broken weeklies rewards

[Nylena]

Right now, if you do your weeklies, you're not getting the completion rewards.

You do get the individual rewards, but the display doesn't change from 0/3 and you're not getting the Weekly Challenge completion (i.e. the mats, 6 fortune fish, etc.).

 

Please look into it... reset is very close :(

[Cor]

Did you do the weeklies before the maintenance? If you do them before and claim only the individual rewards the counter will be bugged after maintenance and not let you claim the challenge reward anymore. If that happens you can only do the other weekly quests you have left or suck it up and not get the challenge reward because nc does not care and call this bug working as intended.

[Baskerville]

Hi all,

 

We are aware of an issue that reset Weekly Challenge yesterday instead of today, hence players were unable to collect their rewards correctly:

 

[luzt]

Cool that you're aware of it, but we are also aware of the fact that the post you linked hasn't been updated for 18 hours.

So maybe can we get a new UPDATE?

 

Here a fix > Weekly Challenge closes every tuesday night/wednesday morning, do your weeklies before that or you're ❤ ❤ ❤ ❤ed! Working as intended !

But you didnt announce it in time since you were only aware of it after it already impacted the players, so can we get a compensation ? thanks

 

Edited June 26, 2019 by luzt

[Indifferent]

SO what's up dudes, scary of new life challenges? You still have 3 wins in 6v6 pvp, go one, make yourself useful. They work for sure.

[Baskerville]

Hi @luzt,

19 hours ago, luzt said:

Cool that you're aware of it, but we are also aware of the fact that the post you linked hasn't been updated for 18 hours.

So maybe can we get a new UPDATE?
 

There was no update on this topic as there was nothing new to tell since we are still investigating. We updated this topic again today, but unfortunately, the investigation is still ongoing. It's perfectly understandable that issues that affect many players need to be resolved as quickly as possible. However, we would ask kindly for your patience while we are looking for a solution. We will let you know when there is an update.

[JeesusChan]

Want to know the best thing about this?

They won't even reimburse us. Yup.
This will be storage and mandate rework over again.

 

"Hello,

We do understand you frustration. But as previously stated by my colleague earlier, we do not have any info yet if reimbursement is being considered."

 

This is a legit answer to a ticket i got.

We're nothing but walking wallets to these people, who give no ❤ ❤ ❤ ❤ about their playerbase.

[Tyliast]

Its been almost a week when are we going to get updates on this issue?