Victorion2

The people that got banned - wrongfully.

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This thread is not to complain about the bans. | This thread is about trying to find out, what triggers the false positive.

 

I ask you only to post in this thread if:

  • Your account has been locked "due to suspicious activities" (not RMT, exploits or otherwise - only suspicious activities)
  • You know that you haven´t broken any rules (not that you hope you NCsoft wont find out)
  • Keep it simple
  • If you use the Ogong Glitch - don´t post.

 

So basically to find out what triggers the false positive bans. I want to make a list of things that people have in common - that they may suspect triggers the false positives.

 

########################################################################################################

 

1) What keyboard and mouse do you use (full model name and brand)?

2) Are you prone to be away for longer periods of time - to the point where you are automatically logged out to the character selection screen?

3) Do you solo dungeons alot?

4) Location of login. (country)

5) Do you login from multiple locations? (forum included)

6) Do you trade alot of gold via the marketplace?

7) Have you been selling gold for NCcoin (CTRL C ingame function)

 

########################################################################################################

 

@Victorion

1) Razor Deathadder mouse | Steelseries 6Gv2 mechanical Keyboard

2) Yes, almost every login session.

3) Yes, I always solo brightstone - sometimes other dungeons too.

4) Denmark

5) I use login from work and home to access forum. I only login from home to access game.

6) In general I will sell and buy for around 8 gold per day, with maybe 30gold during the saturday and sunday.

7) Once. However, first time I was banned, I hadn´t.

 

@oyobo

1) Corsair gaming k95 keyboard & logitech G500s mouse

2) Yes atleast 2 times a day

3) Yes in the last few days been doing brighstone solo

4) Netherlands

5) No

6) Spending like ~10gold a day in marketplace mostly less

7) Sold max 12 gold in Nccoin store

 

@SuckerPunch

  1. Azio Backlit Mechanical Keyboard(MGK1) / Logitech g502  Proteus Core
  2. sometimes, each time i have found my account locked was usually after 2-3hrs of  inactivity
  3. no
  4. USA
  5. no
  6. no
  7. no

@Sindrena

1Razer blackwidow

2no 

3no

4us

5no

610 gold

720tops

 

@Kazarann

1) Trust GXT / some cheap keyboard

2) i never log out, i just leave my PC on and wake up still logged in or been logged out by the anti afk thing

3) rarely

4) London

5) No

6) No

7) When it first came out yes but not anymore

 

@xSk8eRx

1) Corsair gaming k70rbg keyboard and mouse mad catz rat 7 mouse

2) Yes atleast 2 times a day

3) No

4) Romania

5) No

6) Spending like ~10gold a day in marketplace mostly less

7) NO

 

@JACKWEI0831

1) Razer Ouroboros + Razer BalckWidow Ultimate

2) Yes. At least 2 times a day.

3) No. 

4) USA

5) No.

6) My trading achivement shows about 1.3k currently.

7) No.

 

@freongal

1) Black Widow Ultimate keyboard, razor naga mouse,razor tartarus gamepad

2) yes when I go outside to smoke

3) No

4) USA

5) No

6) No

7) No

 

@Rikazuchi2

1. Microsoft wireless keyborad / Razor NAGA Hex

2. yes I AFK often for long periods but rarley get kicked of

3.No (Pff BM)

4. NA

5. Yes ive had to verify multiple IPs because of mobile hotspot

6.I make a constant Positive amount of gold from the marketplace. But all crafting mainly (Merry potters, Soul shields , occasional 28 diamond)

7. I have but only enough to get the latest outfit

 

@Mark1291

1) Corsair Strafe RGB + Razer Deathadder Chroma

2) Very very rarely, only happened 2 times

3) NO

4) Spain

5) NO

6) I sell and buy on the marketplace, i craft potions and buy quartz or gem fragments

7) NO

 

@BanWagon

 

1) MS 2000 wireless.. Naga chroma

2)NO

3) NO

4) USA

5) NO

6) NO

7)NO

Banned 2x on same account..... my ALT account still up and running fine through the ban wave.

 

@Overworldx

1. Razer Manticore keybaord, Logitech G502

2. I forget to log out just about every night (Currently off work, going through depression issues, can't help it)

3. I do everything solo unless I'm being lazy that day, I'll use dungeon finder.

4. USA, Michigan

5. No, I do use WTFast though.

6. I PvP all day (over 2k games this season), soulstones all go on the market.

7. Multiple times. Over 80 gold sold.

**Ban reason is for "Association with exploitative accounts** - no idea how that's possible since I play solo but ok.

 

@fireEmplum

1)trash set no name

2)no

3)no

4) Egypt

5)no but my isp keep changing my ip so every time i restart or power off i have to enter code

6)no im poor

7)no just once for test 1 gold only

i've been just playing the game normaly 5 mins ago then i got kicked and cant login again says my account has been locked 

 

@xi

1) Razer Naga 2014 (mouse)/ Max Blackbird TKL (keyboard)

2) no

3) no - almost always duo with my friend

4) USA

5) no

6) no - not rich enough for more than 1 gold but I do use the marketplace often

7) yes

 

@Chessur1

1) Razer Deathstalker keyboard and Logitech G600 mouse

2) Yes - almost every day.

3) No, almost never.

4) USA

5) Only a few times, and not for weeks/

6) No

7) No

 

@SwagKappacino

1) Acme MS12 mouse and a cheap acme keyboard

2) Nope

3) Rarely, because I'm playing with my cousin everyday

4) Lithuania

5) Nope

6) no

7) no

 

@Vyzardo

1)    Corsair Vengeance K60 - Razer Deathadder

2)    No

3)    No

4)    Germany

5)    No

6)    Rarely

7)    One time.

NB: To add - I don't use a VPN or a Proxy.

 

@mustafaa

1) Gamma mouse MS-080OU / keyBoard 4TECH KBS-8

2) 2 time in day

3) No i did it 1 time

4) Egypt

5) in Egypt every time i restart router My ip will change but location same

6) NO , i got gold by Craft

7) No

 

@819229_1452549930

1) I use Razer Naga and Black Widow chroma. None of the keys are programed. Except on my mouse I use it instead of pressing 1-4 z-v

2) No I am not logged in game long enough to want to AFK total of 4-5 hours of log in time in the last 1-2 weeks.

3) I solo every dungeon except BSH4 and Poh4 I 2 man those. I'm summoner so party isn't needed.

4) USA California

5) Same location minus today as I am out of state

6) No I do not, I am poor in game lol.

7) No I have not.

 

@SecondAccount0

1) Microsoft Sidewinder X4 (I use one of the extra buttons to type in my long password and hit enter) and Logitech MMO Gaming Mouse G600 (I use the extra buttons for skills instead of keyboard buttons)

2) Sometimes.

3) No.

4) Belgium/Germany

5) No.

6) No.

7) No.

 

@Devlin

1) Razor Deathadder mouse / Steelseries 6Gv2 Keyboard
2) Yes
3) Sometimes
4) Canada
5) No
6) No
7) No

Edited by Victorion2

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I am not banned, nor have I ever been banned, but I'm interested in this as I want to know why there's been more bans recently. NCSoft is trying a lot of odd things to combat bots, and it's been getting innocent players caught in the crossfire

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oyobo   

My account also have been locked due to suspicious activities

 

1) Corsair gaming k95 keyboard & logitech G500s mouse

2) Yes atleast 2 times a day

3) Yes in the last few days been doing brighstone solo

4) Netherlands

5) No

6) Spending like ~10gold a day in marketplace mostly less

7) Sold max 12 gold in Nccoin store

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currently locked out of my account for a second time

 

1) What keyboard and mouse do you use (full model name and brand)?

2) Are you prone to be away for longer periods of time - to the point where you are automatically logged out to the character selection screen?

3) Do you solo dungeons alot?

4) Location of login. (country)

5) Do you login from multiple locations? (forum included)

6) Do you trade alot of gold via the marketplace?

7) Have you been selling gold for NCcoin (CTRL C ingame function)

 

  1. Azio Backlit Mechanical Keyboard(MGK1) / Logitech g502  Proteus Core
  2. sometimes, each time i have found my account locked was usually after 2-3hrs of  inactivity ( i  went afk in Poh 24 man and came back and was not loged int he game or character select to find my  account was locked, this time i went afk in Nightshade harbor 24 man and was watching a movie and  tab back over to see my game not running and same thing again.
  3. no
  4. USA
  5. no
  6. no
  7. no
Edited by SuckerPunch

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Thanks for your replies.

 

There´s already a pattern starting to show. More answer will give a better result.

So far, it seems afk´ing to the point of automatically being kicked to character screen is a common denominator. Same can be said for using hardware that support macro functions.

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oyobo   

Sended a ticket and in less than 45 minute they unblocked my account, Still wondering what due to what reason my account got blocked.

Non the less fast response of the support team to unblock my account, things like this can happen when lot of people have abused a bug or whatever.

Hope all of you who got blocked unfair gets unblocked too.

 

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Sindrena   

I got a respone and they told me they are keeping my ban...... sad thing is i dont use any programs 

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1) Trust GXT / some cheap keyboard

2) i never log out, i just leave my PC on and wake up still logged in or been logged out by the anti afk thing

3) rarely

4) London

5) No

6) No

7) When it first came out yes but not anymore

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I just have a response too, saying I´ve been using 3rd party software.

 

I am starting to suspect that the trigger is software that can rebind keystrokes to side-buttons of a mouse. My pc is a clean installation of windows10 with just necessary drivers - nothing unusual. I am very frustrated by this. First time I´ve ever experienced a ban in MMO.

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xSk8eRx   

1) Corsair gaming k70rbg keyboard and mouse mad catz rat 7 mouse

2) Yes atleast 2 times a day

3) No

4) Romania

5) No

6) Spending like ~10gold a day in marketplace mostly less

7) NO

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There´s an overwhelming consistancy that the trigger is

 

1) Mouse that has macro capabilities.

2) Afk. for autokick to character selection screen.

 

I am quite convicing that the trigger is macro capabilities that may look bot-like to the anti-bot software NCsoft may have.

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This is the second time I got banned :(

 

1) Razer Ouroboros + Razer BalckWidow Ultimate

2) Yes. At least 2 times a day.

3) No. 

4) USA

5) No.

6) My trading achivement shows about 1.3k currently.

7) No.

Edited by JACKWEI0831

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freongal   

Banned again after having account restored banned upon login.

 

1) Black Widow Ultimate keyboard, razor naga mouse,razor tartarus gamepad

2) yes when I go outside to smoke

3) No

4) USA

5) No

6) No

7) No

 

 

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Inferion   

Hope the Dev team should check on their script that their using. Innocent peeps getting banned for nothing.

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1. Microsoft wireless keyborad / NAGA Hex

2. yes I AFK often for long periods but rarley get kicked of

3.No (Pff BM)

4. NA

5. Yes ive had to verify multiple IPs because of mobile hotspot

6.I make a constant Positive amount of gold from the marketplace. But all crafting mainly (Merry potters, Soul shields , occasional 28 diamond)

7. I have but only enough to get the latest outfit

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Mark1291   

This morning i couldnt log in 3746 error, never used 3rd party programs, i have 60Ping, so no need for WTFast..etc

1) Corsair Strafe RGB + Razer Deathadder Chroma

2) Very very rarely, only happened 2 times

3) NO

4) Spain

5) NO

6) I sell and buy on the marketplace, i craft potions and buy quartz or gem fragments

7) NO

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BanWagon   

1) MS 2000 wireless.. Naga chroma

2)NO

3) NO

4) USA

5) NO

6) NO

7)NO

 

Banned 2x on same account..... my ALT account still up and running fine through the ban wave.

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1. Razer Manticore keybaord, Logitech G502

2. I forget to log out just about every night (Currently off work, going through depression issues, can't help it)

3. I do everything solo unless I'm being lazy that day, I'll use dungeon finder.

4. USA, Michigan

5. No, I do use WTFast though.

6. I PvP all day (over 2k games this season), soulstones all go on the market.

7. Multiple times. Over 80 gold sold.

 

**Ban reason is for "Association with exploitative accounts** - no idea how that's possible since I play solo but ok.

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1)trash set no name 
2)no
3)no
4) Egypt 
5)no but my isp keep changing my ip so every time i restart or power off i have to enter code 
6)no im poor 
7)no just once for test 1 gold only 
i've been just playing the game normaly 5 mins ago then i got kicked and cant login again says my account has been locked 

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Chessur1   

1) Razer Deathstalker keyboard and Logitech G600 mouse

2) Yes - almost every day.

3) No, almost never.

4) USA

5) Only a few times, and not for weeks/

6) No

7) No

Edited by Chessur1

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xi   

1) Razer Naga 2014 (mouse)/ Max Blackbird TKL (keyboard)

2) no

3) no - almost always duo with my friend

4) USA

5) no

6) no - not rich enough for more than 1 gold but I do use the marketplace often

7) yes

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1) What keyboard and mouse do you use (full model name and brand)? Acme MS12 mouse and a cheap acme keyboard

2) Are you prone to be away for longer periods of time - to the point where you are automatically logged out to the character selection screen? Nope

3) Do you solo dungeons alot? Rarely, because I'm playing with my cousin everyday

4) Location of login. (country) Lithuania

5) Do you login from multiple locations? (forum included) Nope

6) Do you trade alot of gold via the marketplace? no

7) Have you been selling gold for NCcoin (CTRL C ingame function) no

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Vyzardo   

Corsair Vengeance K60 - Razer Deathadder

No

No

Germany

No

Rarely

One time.

 

//Edit: To add - I don't use a VPN or a Proxy. 

Edited by Vyzardo

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mustafaa   

1) Gamma mouse MS-080OU / keyBoard 4TECH KBS-8
2) 2 time in day

3) No i did it 1 time 
4) Egypt 
5) in Egypt every time i restart router My ip will change but location same 
6) NO , i got gold by Craft 
7) No

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