maystro Posted October 18, 2019 Share Posted October 18, 2019 (edited) After update the patch note says that we can use the new Enlightened jewels to upgrade certain accessories, Subjugator bracelet is one of them but it didn't let me use them on it, it only gave me the option to use the old Legendary jewels Are they gonna fix this any soon ? Edited October 20, 2019 by maystro Link to comment Share on other sites More sharing options...
maystro Posted October 19, 2019 Author Share Posted October 19, 2019 (edited) Hi, i was wondering when they gonna fix the bug of Subjugator bracelet as well as the Starfire gloves we can't use the new enlightened jewels to upgrade them as for now it's been 4 days after update and still haven't heard anything Edited October 20, 2019 by maystro Link to comment Share on other sites More sharing options...
maystro Posted October 20, 2019 Author Share Posted October 20, 2019 Is there a GM to confirm that they are aware of this bug ? Link to comment Share on other sites More sharing options...
NCSOFT Hyunkel Posted October 20, 2019 NCSOFT Share Posted October 20, 2019 Greetings maystro, Your inquiry was forwarded. However, from a lack of similar reports, and testing Enlightened Jewels upgrades on Starbreaker Bracelet first-hand, I suspect the issue might be on your side. Can you confirm the issue is occurring for you on all the equipment you listed ? Link to comment Share on other sites More sharing options...
maystro Posted October 20, 2019 Author Share Posted October 20, 2019 Just now, Hyunkel said: Greetings maystro, Your inquiry was forwarded. However, from a lack of similar reports, and testing Enlightened Jewels upgrades on Starbreaker Bracelet first-hand, I suspect the issue might be on your side. Can you confirm the issue is occurring for you on all the equipment you listed ? Here are couple of screenshots https://imgur.com/a/UCJEQLT https://imgur.com/a/fAx8XKu Link to comment Share on other sites More sharing options...
NCSOFT Hyunkel Posted October 20, 2019 NCSOFT Share Posted October 20, 2019 Thank you. I will forward these as well. Have you contacted Support at all about this issue ? And just to 100% confirm, are you also getting the issue on Starbreaker Bracelet ? Link to comment Share on other sites More sharing options...
maystro Posted October 20, 2019 Author Share Posted October 20, 2019 (edited) Hi, yes i have the first day of update, they told me the same thing that they will forward the issue but it's been 5 days and haven't heard any news that they are aware of this or gonna fix it any soon. Time is running against us as the upgrade event won't last long :/ For the Starbreaker bracelet and King gloves they are good, i will edit my first post about this Edited October 20, 2019 by maystro Link to comment Share on other sites More sharing options...
NCSOFT Hyunkel Posted October 20, 2019 NCSOFT Share Posted October 20, 2019 il y a 8 minutes, maystro a dit : For the Starbreaker bracelet and King gloves they are good, i will edit my first post about this Thank you. Link to comment Share on other sites More sharing options...
NCSOFT Hyunkel Posted October 21, 2019 NCSOFT Share Posted October 21, 2019 Hi again maystro, I have verified with the QA department that the Subjugator Bracelet and Starfire Gloves are not intended to be used with the Enlightened Jewels. We will update the information on the preview page. The definitive list of relevant items is the one that was available in the more recent Patch Notes: https://www.bladeandsoul.com/uk/news/blade-and-ghoul-patch-notes/ Sorry about the confusion. Link to comment Share on other sites More sharing options...
Viblo Posted October 21, 2019 Share Posted October 21, 2019 5 hours ago, Hyunkel said: I have verified with the QA department that the Subjugator Bracelet and Starfire Gloves are not intended to be used with the Enlightened Jewels. We will update the information on the preview page. I'd like to take this moment to congratulate you on the latest addition to NCWEST's collection of miscommunications and misinformation. Well done. Link to comment Share on other sites More sharing options...
Makina Usui Posted October 23, 2019 Share Posted October 23, 2019 Hi @Hyunkel, I have verified with BnS community that NCSoft has given many incorrect announcements recently in every update. I hope those were not intended. Link to comment Share on other sites More sharing options...
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