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Hyunkel

NCSOFT
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About Hyunkel

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  1. We moved some posts to the following dedicated topic:
  2. Hello, Please do not hesitate to contact Support about this issue: https://support.bladeandsoul.com/hc/en-us
  3. Correct. Your answers and reports are still being monitored though. This thread in particular was forwarded to the team for instance. And as always, we insist on reporting to Support as well for extra visibility.
  4. Thank you for your reports. Please consider also reporting to Support for visibility. 🙏 https://support.bladeandsoul.com/hc/en-us
  5. Hello, Are you still experiencing this issue ? Please report to Support if you are: https://support.bladeandsoul.com/hc/en-us
  6. Hello, Please don't hesitate contacting our Support team. They'll troubleshoot that issue with you. https://support.bladeandsoul.com/hc/en-us 🙏
  7. Bonjour, désolé du retard:
  8. Renamed the thread in case other players encounter the same problem.
  9. Hello, Please contact Support so they can troubleshoot this issue with you: https://support.bladeandsoul.com/hc/en-us Thank you 🙂
  10. Hello, Please contact Customer Support so they can look into your issue: https://support.bladeandsoul.com/hc/en-us
  11. Hello, Please contact our Support team so they can troubleshoot this issue with you: https://support.bladeandsoul.com/hc/en-us
  12. Bonjour, le message de Youmukon date de 2016. Le jeu est passé récemment en Unreal Engine 4 lors d'une mise à jour majeure. Je vous conseille une installation à zéro si l'Assistance ne l'a pas déjà fait. En espérant que le problème soit bientôt réglé pour vous 🙂
  13. Merry Christmas everyone !!! 💗
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