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About Hyunkel

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    Community Moderator
  1. NCLauncher2.exe - application error

    Hi Haerang, Please contact Support if you haven't already: https://support.bladeandsoul.com/ Hoping you find a solution to your issue soon.
  2. Warlock Bugs

    @CrazyDude90 Thanks. I forwarded it. I'm gonna lock this topic though. It's easier to have one topic per specific issue for future references. Feel free to re-create if you want to further discuss it. Cheers~
  3. Invalid game client file

    Hi guys, Have you tried to Repair the client ? Please consider opening a support ticket here: https://support.bladeandsoul.com/
  4. Account is deleted by NCSoft

    Hello BaiQianYM, Sorry but there's literally nothing we can do here on the forums regarding account issues . You may mail support@bladeandsoul.com or open a new ticket here: https://support.bladeandsoul.com/ Thank you.
  5. lewd\ nudes profile pics

    Hello @Liona Would you mind giving me the ticket number privately please ? To reiterate: Please report any inappropriate content you may encounter ingame. You can do so with a screenshot by mailing support@bladeandsoul.com or by opening a ticket here: https://support.bladeandsoul.com/ Thank you.
  6. maintenance

    C'était simplement la maintenance hebdomadaire habituelle.
  7. maintenance

    Pas de soucis. Bonne Année ! ^_^
  8. maintenance

  9. Changement de race

    Bonjour, Les restrictions race/classe restent les mêmes, oui.
  10. Hi everyone, The merchandise is handled by For Fans by Fans. You can contact them directly for any questions about the items. :)
  11. Perso bloqué

    Bonjour, Vous pouvez écrire à l'Assistance qui devrait pouvoir vous débloquer: https://support.bladeandsoul.com/ :)
  12. Problème écran 21/9

    Bonjour, Je vous conseille de poser la question à l'Assistance, si ça n'est pas déjà fait: https://support.bladeandsoul.com/ :)
  13. Gunslinger SS + E (hook) + Q bugged

    Hey guys, another thread on that topic already exists: I'll be locking this one so we can keep one focused discussion on this matter. The Known Issues thread was also updated today:
  14. Achat de costumes

    Vous pouvez obtenir des kits de couture en démantelant certains costumes. :)
  15. Bonjour diable51, Le mieux serait de contacter l'Assistance. Il peut y avoir de très nombreuses raisons à cette erreur et je vois que tu as déjà fait des recherches. https://support.bladeandsoul.com/