Hyunkel

NCSOFT
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Everything posted by Hyunkel

  1. Bonjour diable51, Le mieux serait de contacter l'Assistance. Il peut y avoir de très nombreuses raisons à cette erreur et je vois que tu as déjà fait des recherches. https://support.bladeandsoul.com/
  2. game not staring

    Hi guys, Please contact Support and provide them with any detail regarding this issue: https://support.bladeandsoul.com/
  3. Latest patch messed up my game

    That's pretty strange. Works fine here ... :/ You can also email "support@bladeandsoul.com". Definitely mention that to them as well.
  4. Latest patch messed up my game

    Hi ShadowWarriorCZ, I encourage you to contact Support even without the specific error message. https://support.bladeandsoul.com/
  5. Insigne de la justice nouvelle

    Bonjour, Apparemment d'autres joueurs ont été dans le cas et ont réglé le problème en contactant l'Assistance. Je vous encourage à faire de même en les joignant ici: https://support.bladeandsoul.com/
  6. Pin numbers wont show at login

    Hi yunsii, You can contact our Support team at the link below concerning this issue: https://support.bladeandsoul.com/ Maybe you tried already, but repairing the client sometimes solves that kind of issues.
  7. Hi Mossmx1, When did you install the game on the new PC ?
  8. Hi guys, Forwarded your posts. Please consider also submitting tickets to Support with as much details as possible: https://support.bladeandsoul.com/
  9. Sound Bug!!

    Hi percydigory, Please get in touch with our Support team they should be able to help you: https://support.bladeandsoul.com/
  10. Problème de connexion personnage

    Bonjour, Je vous recommande de contacter l'Assistance en leur précisant bien le message d'erreur exact et les circonstances détaillés: https://support.bladeandsoul.com/hc/fr Vous ne précisez pas si le message d'erreur traite de problème de connexion au serveur ou d'une autre erreur. A tout hasard vous pouvez tenter l'option Réparer du launcher.
  11. bug tirage au trésor de Hongsil

    Bonjour, Je sais que ça ne répond pas vraiment à votre question, mais juste au cas où, vous pouvez accéder au tirage au sort en cliquant sur cette icône:
  12. Field boss spawn time/rate

    You have to kill the fish monsters to make him spawn. ^_^
  13. There was a relatively recent thread dealing with RX5700 series:
  14. Needed Changes for Way of the Spinning Storm

    Hey again guys, This is unrelated to Rolling Typhoon skill. Also, this is not a bug. NPC is in animation lock before it can be killed. Other NPCs like Naksun also do this. NPC can be killed after animation ends. This is unrelated to Rolling Typhoon skill. Dreamsong Theater - Kamahage case occurs when Boss mechanic HP threshold passes while the Boss is in animation lock for tanker range check. If the Tanker goes too far away from the boss, the boss will do a tanker range check and will then phantom grips the tanker. If the Boss passes certain HP threshold during phantom grip animation, HP mechanics will not be triggered. The Brood Chamber - Nacha case could indeed be reproduced by QA though and has been added to Known Issues.
  15. Bonjour, S'il s'agit bien du Chapitre 1 de l'Acte 11, c'est que vous avez atteint la fin de l'histoire actuellement disponible. :)
  16. Needed Changes for Way of the Spinning Storm

    Hey guys, This issue could be reproduced by QA and has been added to Known Issues. Those issues could not be reproduced and would necessitate more info on gear, target and conditions. This could not be reproduced by QA. It was actually observed that Wind Charge does indeed process even if target evades. Those issues could not be reproduced by QA. Feedback was duly noted and will be forwarded to Devs. Cheers ~
  17. [Jinsoyun] Login Issues

    Issue seems to be resolved. :)
  18. [Jinsoyun] Login Issues

    Hi everyone, This is indeed an ongoing issue that is currently being looked into. We'll keep you updated on the issue here and on Twitter: https://twitter.com/BladeAndSoulOps
  19. Hello ganga2016, Are you on a VPN ? If that doesn't help, please consider contacting Support: https://support.bladeandsoul.com/hc/
  20. the game won't download -.- help please?

    Hi Kayato00, We advice contacting Support to troubleshoot the issue with them: https://support.bladeandsoul.com/hc/ However, reviewing those topics might also help you:
  21. Bonjour, Je me suis permis de fusionner ces deux sujets qui semblent traiter du même problème. Malgré mes recherches je n'ai pu trouver aucun problème équivalent côté Anglophone. Merci de nous dire si le problème persiste. Vous pouvez également contacter l'Assistance en leur décrivant le problème en détail: https://support.bladeandsoul.com/hc/fr
  22. Daily Log in Rewards

  23. Daily Log in Rewards

    Hi nice23, If you left click on an entry in your received item list, you can then right click on the attached items at the bottom right of the window to send them to your inventory.
  24. Warlock Bugs

    Hey everyone, About: All screenshots have been forwarded but QA could still not reliably reproduce the issue. However, a tracker was added including the screenshots for further investigation. Thanks again for the detailed reports.