**** Account Locked due to suspicious activities ****

[CrowHead]

i just cant be-leave they still have not even written anything about this on the News forum 

[TheCrimsonMerc19]

I've currently got a post going on Reddit. If you could upvote it so we can try and get a response quicker that'd be great

https://www.reddit.com/r/bladeandsoul/comments/41udfc/account_ban_ping_reduction_tools_avoid_using_asap/

[JenosGod]

Its annoying how all us players are getting banned and locked but yet the Gold farm bots are still roaming the servers but they are not banned or locked out. 

 

Hopefully NCSoft can solve this issue.

[Twiko]

Oh wow.. had never expected this to be such a huge problem.

[CrowHead]

im postal right now hey, and im so pissed i lost my founders title, i did not beta test, help the making of the game and spend but loads of money to be treated like this.

[JenosGod]

2 minutes ago, CrowHead said:

im postal right now hey, and im so pissed i lost my founders title, i did not beta test, help the making of the game and spend but loads of money to be treated like this.

Im pissed too, i paid so much money and only got to play a little bit until this happened.

[Blossom2]

If I don't use Wtfast program to play I get 150-200 ping and I live in North America , its just that Ncsoft servers are always better located for US citizen and Canada are kinda left out the package so without Wtfast its a definite no for me .

[CrowHead]

how could you NCSOFT staff really not give two *cricket* to even write a response in the forum

[Zofi]

Wow, this is really crappy.  I'm thankful that I live in an area that gets a good ping to the servers, but it really sucks for those who are far away or in another country from where the servers are.  Hopefully there will be an official response or sticky or something that can help clarify this issue on ping boosters.

[mikeicebergg]

Anyone get a response yet? Been almost 18 hours

[Willexan1]

4 minutes ago, mikeicebergg said:

Anyone get a response yet? Been almost 18 hours

It's a perma ban as of now. 

[CrowHead]

its all automotive, i got a reply saying my account is going to stay banned but when i asked why i got nothing in return, so i wrote a few more messages, and still nothing, so i dare say the support worker brine is a robot, the last message i asked if they were going to give me my money back or are they just going to continue to steal from there customers.

[mikeicebergg]

When logging in does it say account banned or suspicious activity?

[Songer001]

Just now, mikeicebergg said:

When logging in does it say account banned or suspicious activity?

suspicious activity

[CrowHead]

yar same

[Willexan1]

Regardless of Ncsoft's final decision, they should release a statement of their reasoning to prevent future players getting perma banned. 

[mikeicebergg]

How long did it take you guys to get a response?

[VRock]

so is true? wtfast really bans your account?

 

Can someone from ncsoft give oficial response? 

[CrowHead]

took about 4 hrs, and dont count on NCSOFT writing on here they dont give a shit about there customers

[GrimmieBoy]

I was using battleping and this happened to me as well. I have always used WTFast/Battleping for all of NC's games with no issues. 17 Hours later and still waiting for my response...at least I know what to expect. 

[Pry]

Ouch, i'm sorry to hear this is happening to you guys. I hope this gets cleared up.

[Ansatsukenryugi]

This is nonsense, having the ENTIRE NCSOFT ACCOUNT BANNED is ludacris, hopefully ncsoft lifts the ban to all players.

 

Keep posting on this thread, eventually they will answer.

 

#TodosSomosSonger #FuerzaSonger #VuelaAlto #FelipitoCamiroaga #FACH #elba #HighPing 

[GrimmieBoy]

They did the same thing in Aion a few years back, banned ALOT of players that did nothing wrong and kept the people that were actually violating the ToS...

[Serpico]

ncsoft, fail to ban bots and ban legit players since 2004

[GrimmieBoy]

The funny thing is, I have used Battleping and WTFast in Aion and other games, got locked, and they released my account everytime, once they realized the issue...If they perma ban me for this...o boy i'll lose my shit :P