Genetic Posted February 5, 2016 Share Posted February 5, 2016 Guess they are really sticking to their word on this. Its been 8 hours still no email or Ncoins. I feel like for a game that seems to want you to spend money they don't really provide the currency when you do purchase it... Link to comment Share on other sites More sharing options...
Dradiinmmo Posted February 5, 2016 Share Posted February 5, 2016 in a few weeks NCsoft will release the new "NC-Store" coupon, for $20-$30 this coupon will give you access to the new NC-Store that will allow you to get N-coins and other purchase in 6 hours instead of the 12 hours currently. So get your wallets ready !!! With the new "NC-Store" coupon all your NCsoft games will appear to be made after the year 2010. Link to comment Share on other sites More sharing options...
Genetic Posted February 5, 2016 Author Share Posted February 5, 2016 Lmao, I just don't understand how it can take so long... Link to comment Share on other sites More sharing options...
Beloved Posted February 5, 2016 Share Posted February 5, 2016 Odd, I made a purchase yesterday and got my coin right away. Maybe at most a minute later. Not sure why you have a delay on yours. Are you buying them direct? Paying with a card or paypal? Link to comment Share on other sites More sharing options...
Genetic Posted February 5, 2016 Author Share Posted February 5, 2016 Buying direct with card, but its no big deal i guess. They took the money out of my account just haven't given me the ncoin lol Link to comment Share on other sites More sharing options...
Savasha Posted February 5, 2016 Share Posted February 5, 2016 Same thing for me. My account has been charged but no coin. Link to comment Share on other sites More sharing options...
Ehgg Posted February 5, 2016 Share Posted February 5, 2016 Strange, I was able to purchase Ncoin and have it show up within a couple of minutes. Like someone was saying earlier, what are you using to purchase? Link to comment Share on other sites More sharing options...
Beloved Posted February 5, 2016 Share Posted February 5, 2016 29 minutes ago, Genetic said: Buying direct with card, but its no big deal i guess. They took the money out of my account just haven't given me the ncoin lol Are you using a card under your name or a prepaid card? I've never used a prepaid card so that may affect time. Though I don't see why it should. Link to comment Share on other sites More sharing options...
Savasha Posted February 5, 2016 Share Posted February 5, 2016 Just now, Beloved said: Are you using a card under your name or a prepaid card? I've never used a prepaid card so that may affect time. Though I don't see why it should. I realize you aren't asking me but since I'm in the same situation...I'm using a regular bank issued Visa. edit: found this https://support.aiononline.com/hc/en-us/articles/204360499-I-Have-Not-Received-The-NCoin-I-Purchased- edit #2: just checked the store, I've received my Ncoin. Just hang in there, OP, it should show up. Link to comment Share on other sites More sharing options...
Beloved Posted February 5, 2016 Share Posted February 5, 2016 Ahh I don't really have any suggestions here then. I do make most of my purchases late at night due to that simply being my play time. Maybe that is why I never have a delay. Link to comment Share on other sites More sharing options...
Xinda Posted February 5, 2016 Share Posted February 5, 2016 Same for me, they have taken my money but still no Ncoin.. About 1 hour since i orderd. Link to comment Share on other sites More sharing options...
JustAlbert Posted February 5, 2016 Share Posted February 5, 2016 1st purchase succeeded i ve got ny ncoins within a minute. 2nd and 3rd got ncoins right away.. today, at 12.00 pm, ive made purchase and its pending. Until now, 5.04 PM. seriously NCSOFT?! Link to comment Share on other sites More sharing options...
JustAlbert Posted February 5, 2016 Share Posted February 5, 2016 hey sir did you get your ncoins already? mine still dont, after 8hours after purchased. its sadi paid for nothing.. and they're not replying my tickets Link to comment Share on other sites More sharing options...
Xinda Posted February 5, 2016 Share Posted February 5, 2016 1 hour ago, JustAlbert said: hey sir did you get your ncoins already? mine still dont, after 8hours after purchased. its sadi paid for nothing.. and they're not replying my tickets I still have not gotten my coins.. It has been pending since 8 am.. Link to comment Share on other sites More sharing options...
Lurkios Posted February 5, 2016 Share Posted February 5, 2016 If it's taking that long there's some issue with your payment (not saying it's your fault, just that NC isn't getting it). Might try a different method, CC instead of PP or vice-verse. Link to comment Share on other sites More sharing options...
HellaPink Posted February 5, 2016 Share Posted February 5, 2016 Bought mine around 11:50 pm last night. Still haven't gotten mine... and my bank has been charged. Link to comment Share on other sites More sharing options...
Puppy Pie Posted February 5, 2016 Share Posted February 5, 2016 11 hours ago, Genetic said: Guess they are really sticking to their word on this. Its been 8 hours still no email or Ncoins. I feel like for a game that seems to want you to spend money they don't really provide the currency when you do purchase it... dang I feel bad for you guys! When I put in a ticket to billing I get a response within a few hours! but I'm a higher rank so who knows that might have something to do with it Link to comment Share on other sites More sharing options...
882260_1452550489 Posted February 5, 2016 Share Posted February 5, 2016 BAAHAHAHAHAA... This is the first company I have heard of that does this which is one reason why I probably won't buy Ncoin unless maybe thru Amazon. Who these days doesn't have instant transfer when you buy virtual game currency...Shows their business model and their incompetence. Never have I had to "wait" for what I purchased, In other games where I have bought their currency, I have gotten it basically instantly with sometimes having to restart the game client. Better check your bill, they might try and charge you a little extra hoping you won't notice it LOL. Link to comment Share on other sites More sharing options...
JustAlbert Posted February 5, 2016 Share Posted February 5, 2016 2 minutes ago, Lurkios said: If it's taking that long there's some issue with your payment (not saying it's your fault, just that NC isn't getting it). Might try a different method, CC instead of PP or vice-verse. im using c/c to purchase. yes i did several purchase within a day. maybe theres a limit, and if i turn using paypal now, im afraid my latest pending purchase will show up and i got doubled coins. or.... (for ncsoft administration staff) if you think my c/c getting from stolen just *cricket*ING DECLINE IT, dont take the purchase. i will use another method. the case is they took the *cricket*ing payment and tell us to *cricket*ing wait.. and you guys (people from forums tell us to use anotehr method?) thats unfair, why dont we take stuff first and paid later? *cricket*ers.. im quitting after i get my money back. Link to comment Share on other sites More sharing options...
Xinda Posted February 5, 2016 Share Posted February 5, 2016 Gotten my Ncoins now after i opened a ticket, I tried using paypal instead while waiting and order came straight away. Hopes this helps. Link to comment Share on other sites More sharing options...
WarlockWarlord Posted February 5, 2016 Share Posted February 5, 2016 Speaking of buying Ncoin... i'm trying to buy some and i get a "exceeded attempts to try that" thing and can't buy... anyone knows how long i gotta wait to be able to get more? Link to comment Share on other sites More sharing options...
aeonlll Posted April 30, 2016 Share Posted April 30, 2016 On 2/4/2016 at 0:31 PM, Xinda said: Gotten my Ncoins now after i opened a ticket, I tried using paypal instead while waiting and order came straight away. Hopes this helps. Excuse me , how do you open a ticket? Im new here and the same thing happened to me Link to comment Share on other sites More sharing options...
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