Crash after character selection

[CharlieGunz]

As soon as I finish selecting my char, I crash EXACTLY half way through the loading screen.

 

looks like my adventures end here

 

repairing does not work

disabling services doesn't work either

no luck with re-installation 

etc

 

 

After crashing the 2 active programs seems to linger around and i have to manually delete those 2 before trying again~

[Jumpman]

Yes i need help too, I cant even get to the character selection. I crash after the patch.

[Yaviey]

Hi all, we've noticed some issues with Razer services causing new crashes after this week's patch. More info on what can be done to fix this can be found here: https://support.bladeandsoul.com/hc/en-us/articles/207814563. If that doesn't alleviate the crashing problems, please put in a Support Ticket so that our team can help you out.

[BestWaifu]

5 minutes ago, CharlieGunz said:

 

 

Ahahahahaha this made my day. Glad I'm not the only one who types that into crash reports.

[Martin]

6 minutes ago, Yaviey said:

Hi all, we've noticed some issues with Razer services causing new crashes after this week's patch. More info on what can be done to fix this can be found here: https://support.bladeandsoul.com/hc/en-us/articles/207814563. If that doesn't alleviate the crashing problems, please put in a Support Ticket so that our team can help you out.

 

Yaviey, we should be concern about the constant crashes trying to fix this? i dont wanna get flaged by gameguard just for a software compatibiliy issue.

[CharlieGunz]

Like I said, I have tried just about every method including the above.

 

The game simply crashes at the loading screen after selecting a char.

 

I'm so glad I did not buy a prem since it would run out

[BlueSt4r]

Try changing the compatibility. Right click the shortcut icon, properties and compatibility and change to your current operating system. It was default Vista XP for me so I changed it to windows 7.  It worked for me at least.

[Johnnyw]

iv been playing but game crash evry dam 10min =(

[TedKun]

No fix still?

[TigresaKisa]

On 1/29/2016 at 0:49 AM, CharlieGunz said:

As soon as I finish selecting my char, I crash EXACTLY half way through the loading screen.

 

looks like my adventures end here

 

repairing does not work

disabling services doesn't work either

no luck with re-installation 

etc

 

 

After crashing the 2 active programs seems to linger around and i have to manually delete those 2 before trying again~

 

On 1/29/2016 at 0:54 AM, Yaviey said:

Hi all, we've noticed some issues with Razer services causing new crashes after this week's patch. More info on what can be done to fix this can be found here: https://support.bladeandsoul.com/hc/en-us/articles/207814563. If that doesn't alleviate the crashing problems, please put in a Support Ticket so that our team can help you out.

 

This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel.

[OK]

 

Hello, I am trying to log in after been away from the game a few months, I am having the same issue and after coming across this post. I tried editing the file to change it and I get this message.  Anything can be done? Or should I send a ticket.

 

Cheers

[Suzuya0]

Same problem here.. @TigresaKisa@CharlieGunz did you guys find a soulution?

[Kathy]

i have the same problem but only with the 64 bit version. ...it always crash after character selection. I dont use razor equippment....