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About Yaviey

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  1. Hair Stylist NPC please

    Thanks for the great idea, Reju. We've forwarded your suggestion to the team. :)
  2. Outfit designer?

    Hey LockEasymeef, this is a great idea and in fact someone suggested it just yesterday. We've submitted to our team to review. While we can't guarantee they'll make it come true but hopefully they'll consider it. :)
  3. Hey Lilblaster, we know this has been a concern and we thank you for constructively suggesting a way to fix this. We've submitted these to our dev team. We can't always guarantee that everything we submit will get developed but we'll see what we can do. Thanks again!
  4. Connection Problem?

    Are you guys still having that issue? If so, are you getting any specific error messages?
  5. I used the treasure map and got in...

    Hey Patapata, you can try to submit a Support Ticket. It doesn't hurt. They handle tickets on a case by case basis. Good luck!
  6. Please make sure to report them when you see them. Since they're moving so fast sometimes it's better just to take a screenshot and submit it our Customer Support team to investigate.
  7. Don't forget to report the bots as you see them. You can submit reports in-game or on our support website. We try to have people in-game monitoring as well but can't be everywhere at once. Yes it's a war, not a battle. :(
  8. Scheduled Maintenance

    Glad to hear you can log in now at least, Gengar. If you think about it if it happens again, please try to remember the error number you get so we can track it down a bit easier.
  9. Scheduled Maintenance

    Are you getting getting any error message numbers?
  10. Scheduled Maintenance

    Hey Nailee, there isn't any maintenance going on right now. Can you please try again and let us know if it works?
  11. Cat Dance

    That doesn't mean it won't ever be put in, though! xD They're so cute!!
  12. Love it! Hope you have fun. I personally LOVE my summoner and love to dress her up, too. :)
  13. Fantastic! Please let us know if you need anything else. :)
  14. hi mabkoraz, If you go to https://account.ncsoft.com/settings/index and go to where it says Security, then Character Pin, there should be an option to Change it there. Are you seeing it?
  15. Premium Problems.

    Hey reLo, sorry it's taking so long for our team to get back to you. They usually answer within 24 hours but sometimes it can take longer if they have a lot of tickets to get through.