Gutyzeera Posted January 21, 2016 Share Posted January 21, 2016 Pls!! HELP-ME I'm trying to play since it opened NA server!!! I could log into the game, but every time an error occurs! I'll put a link below: Error Image << "An error ocurred in your Blade & Soul client. An error report has been made regarding the status of the installed Blade & Soul client, your hardware configuration, the DLL list loaded to the memory and data relevant to other client errors." PLS, I need help! I'm trying to play since it opened!! Looking forward to your help. Link to comment Share on other sites More sharing options...
Gasikowo Posted January 21, 2016 Share Posted January 21, 2016 many ppl with same problem , no solution yet Link to comment Share on other sites More sharing options...
Gutyzeera Posted January 22, 2016 Author Share Posted January 22, 2016 3 hours ago, Gasikowo said: many ppl with same problem , no solution yet It can not solve at the moment so? Link to comment Share on other sites More sharing options...
mitokon Posted January 22, 2016 Share Posted January 22, 2016 IS there any fix to this?? I have teh exact same problem.... disabled antivirus and even repaired.. Link to comment Share on other sites More sharing options...
infrared24 Posted January 22, 2016 Share Posted January 22, 2016 there are already multiple threads on it. no answer ive seen or acknowledgement by ncsoft about this issue that ive seen. the only thing they have said is if you have razer or asus services might cause problem but bunch of people dont have it and still have this issue Link to comment Share on other sites More sharing options...
Yaviey Posted January 22, 2016 Share Posted January 22, 2016 We're still investigating this bug. Please be sure to put in Support Tickets so we can gather more data to get it fixed. Thanks! Link to comment Share on other sites More sharing options...
Perssefone91 Posted January 22, 2016 Share Posted January 22, 2016 It happens to me too. I can not change map -.- Link to comment Share on other sites More sharing options...
Kheira Posted January 22, 2016 Share Posted January 22, 2016 It happen to me twice at loading screen and cinematic but I tried adjusting some settings like unchecking "Chroma keyboard" and if you have razer perips closing synapse and works for me, not experiencing crash anymore Link to comment Share on other sites More sharing options...
Dokueki Posted January 22, 2016 Share Posted January 22, 2016 This has happened to me twice since I started in one of the NA servers. I hope they find a fix soon. I know the game has only been out for 2-3 days though. Link to comment Share on other sites More sharing options...
Fiestero Posted January 23, 2016 Share Posted January 23, 2016 I have the same problem but desdepues to put the pin in the game. :/ Link to comment Share on other sites More sharing options...
Zuarasiz Posted January 24, 2016 Share Posted January 24, 2016 Hi, do you have any GPU application running like MSI gaming APP ? Link to comment Share on other sites More sharing options...
Sectorxxx Posted January 24, 2016 Share Posted January 24, 2016 Do you have a 32-bit OS? Go make it a 64-bit... that solve my problem. Link to comment Share on other sites More sharing options...
infrared24 Posted January 24, 2016 Share Posted January 24, 2016 does it seem like the game is crashing when you are pulling in larger amounts of data when playing? ie loading players or npcs/loading screens, cinematics, skipping dialogue Link to comment Share on other sites More sharing options...
rounder Posted January 25, 2016 Share Posted January 25, 2016 On 21.1.2016 at 0:23 AM, Gutyzeera said: Pls!! HELP-ME I'm trying to play since it opened NA server!!! I could log into the game, but every time an error occurs! I'll put a link below: Error Image << "An error ocurred in your Blade & Soul client. An error report has been made regarding the status of the installed Blade & Soul client, your hardware configuration, the DLL list loaded to the memory and data relevant to other client errors." PLS, I need help! I'm trying to play since it opened!! Looking forward to your help. BNS is my solution for Crash Reporter. Upload Video card again (my card I NVIDIA GeForce 740 m) NCsoft bnscrashedreport delete the file in the folder. Turn off the PC and re-start of the year. my problem is solved. Link to comment Share on other sites More sharing options...
OneMoreChance Posted January 27, 2016 Share Posted January 27, 2016 wont work for me.... Link to comment Share on other sites More sharing options...
Elewith Posted January 28, 2016 Share Posted January 28, 2016 I'm having the same problem after the lastest patch.Happens to me alot in arena loading screens/after changing map/leveling up and any other animating that requires some loading. I am not using any Razer or MSI software,no other 3rd party tools active but only AMD radeon setting thing.Looking for any solution. Link to comment Share on other sites More sharing options...
ARustedKnight Posted January 28, 2016 Share Posted January 28, 2016 If you have Razor Synapse or something else and have disabled the SDK Chroma Service. Try This: 1) re-enable the service. 2) Launch the Game all the until you log in to you character. 3)alt-tab and Disable the Service again. This Worked For me, Unfortunately you have to do this everytime you launch the game atm until the bug with the SDK is fixed. Link to comment Share on other sites More sharing options...
Chasier Posted January 28, 2016 Share Posted January 28, 2016 guys plz i want answer cuz i dont know if this happen only to me or for all i can log in and i can move free but cant use skills only move + cant take quests wtf is that ?!!!!!!! answer plz if anyone have same problem Link to comment Share on other sites More sharing options...
FBK Posted January 28, 2016 Share Posted January 28, 2016 4 hours ago, ARustedKnight said: If you have Razor Synapse or something else and have disabled the SDK Chroma Service. Try This: 1) re-enable the service. 2) Launch the Game all the until you log in to you character. 3)alt-tab and Disable the Service again. This Worked For me, Unfortunately you have to do this everytime you launch the game atm until the bug with the SDK is fixed. I've been having crashes a few days ago and disabling Game Scanner and Razer Chroma SDK, both from Razer fixed it. But then today the game started crashing again. This fixed it. Hope they can give a final solution to the bug soon. Link to comment Share on other sites More sharing options...
Juuz Posted January 28, 2016 Share Posted January 28, 2016 try this https://support.bladeandsoul.com/hc/en-us/articles/207814563 I have same problem, did this some hours before and it works, now i have crashes but idk why Link to comment Share on other sites More sharing options...
DocSam Posted January 29, 2016 Share Posted January 29, 2016 this error also happens to me :) gg xD Link to comment Share on other sites More sharing options...
Capkeys Posted January 29, 2016 Share Posted January 29, 2016 Last night i was playing without problems but today i have this error, i dont understund what happen :S Link to comment Share on other sites More sharing options...
LadyGamerluv Posted January 29, 2016 Share Posted January 29, 2016 (edited) This same thing has been happening to me since launch. I would crash after a hour of play and then if I try to log back in I get every error under the sun. Last night I was shocked because I got to play for 3 hours straight which is a record that I didnt crash. I am afraid to go into instance dungeons because it always happens there. I have a $1500 dollar custom gaming build computer-i7 Geforce 970, windows 8.1 etc etc. I have done all the things they told to do in other threads like Disabling other apps( I DO NOT HAVE ASUS OR RAZER PRODUCTS, seems that is the only solution people talk about), I did all things gameguard adviced, I even bought a new SSD harddrive wondering if it was that but that went south because I had issues installing windows 8.1 on it and I cant get windows 7. I am premium member and would love to get in more that 15mins to a hour of gameplay each day. Its so frustrating. Edited January 29, 2016 by LadyGamerluv Link to comment Share on other sites More sharing options...
Capkeys Posted January 29, 2016 Share Posted January 29, 2016 (edited) where i can see the error generated? Ty Seem that error is for manteinence servers, but why dont do they one message saying "apologize for incovenient but we are doing mainteinence" or something that and no the hardware, DLL error etc for :( Edited January 29, 2016 by Capkeys Link to comment Share on other sites More sharing options...
ShinDevz Posted February 10, 2016 Share Posted February 10, 2016 (edited) http://www.upload.ee/files/5553432/bns.PNG.html so far what i have found useful about this error : 1* try to fix/repair your client 2* disable your asus/razer or MSI app 3* update windows 4*disconnect PS3,PS4 or xbox controller (also dont ever use motionjoy - there is a nice tut. video in youtube for getting ps3/ps4 controller working better) 5* change your power plan - this is the reason my client didnt work, i assume :D 6*if still the error occurs, i would consider re-installing the game content with clean install - sort of last thing u would like to do i know. 7* and lastly if everything above fails, just bang your head against the keyboard and wait for the magical improvisation or hope that the dev's will help you:) i hope it helps some of you guys and gals. Edited February 10, 2016 by ShinDevz better wording Link to comment Share on other sites More sharing options...
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