I want to give a few suggestions regarding improving the quality of life in the game.
Overhaul the items dropped and sold by vendors in the Ebon Realm and The Primewald map, a substantiable part of all the items are obsolete.
Increase the Hongmoon Arts XP gained in general from common monsters and bosses on open maps and instances.
Put Skystealer Crystal Chest on the regular dynamic quests from instances and have more skystealer crystals in daily quests
Put some sort of way to upgrade Hongmoon Etching Stones such as for example using Hongmoon Etching Stones and materials to turn it into a Burnished Hongmoon Etching Stone.
Make general, not time limited excluding outfits, from Hongmoon Stone that can be bought with NCoin, tradable.
Overhaul the price of the items in Today's Specials and the Hongmoon Store in general and add other items.
Put a rotation of outfits and weapon illusions on the Hongmoon Stone, while I know this is sometimes done, some outfits and weapon illusions never appear there at all.
Put some sort of wiki in the game itself so newer players can be informed more easily.
Put all the relevant information on the patch notes, for example in the last patch, quite some fixes/changes were not written there.
Increase the drop chance of Challenger's Token in Hard Mode The Aerodrome and Substratum, and add it to the drop list of the other current instances with hard mode available in the cross-server lobby, Starstone Mines, Ebondrake Lair, Ransacked Treasury and Forest of Echoes and Demonsbane instances.
Add Dungeon Master Selection Chest, Dungeon Master Adornment Selection Chest, Elite Dungeon Master Outfit Selection Chest, Elite Dungeon Master Adornment Selection Chest, Sanctum Breakthrough Selection Chest and Dungeon Master Weapon Selection Chest to Starstone Mines, Ebondrake Lair, Ransacked Treasury and Forest of Echoes, The Aerodrome, Substratum and the current and future released Demonsbane instances.
Put some sort of exchange in a vendor to trade scales and materials of a higher tier to a lower tier, for example, Shimmering Scales to Nocturnal Scales and Radiant/Shadowed Starcross Stone Fragment to Skystealer Crystals.
Overhaul the items dropped, items sold by vendors and dynamic quests of the Midnight Skypetal Plains raid.
Overhaul older instances.
Increase the gold gained overall from instances and raids, or decrease the gold needed to upgrade mythical items.
Show the upgrade chance of mythical items on the upgrade menu rather than just on the website.
Put Ravenfall and Ravenfall Mask to be sold on a vendor with achievement requirement, the same way the outfits of Temple of Eluvium and Nightfall Sanctuary are on vendors.
Create another content to play other than just Demonsbane instances, Demonsbane instances are fine but it's all that's been released for some time.
Increase the chance of upgrading mythical items overall and increase the evolution progress gained when failed to upgrade, the new Dawnbright Mystic Badge for example was quite an improvement compared to upgrading Starcross accessories or Upsurge weapon.
Put a way to report players for cheating/bug exploiting in-game and actually check if there is cheating/bug exploiting involved or not.
Overhaul the clan system.
Put Etherial Vials in the drop list of Starstone Mines, Ebondrake Lair, Ransacked Treasury, Demonsbane instances and increase the drop chance in the current instances that it drops.
Decrease the price of Level 60 Character Boost Voucher, it costs more than 90 days premium membership.
Remove those "Worthy" pieces of gear from rng chests coins in the dragon express, such as the Jade Dynasty Coin tab now and put the regular version of those, paying for an item that you cannot upgrade or cannot upgrade for a while is not proper, and regarding that tab, some prices are absurd and need change, for example, paying 300 to 1200 Jade Dynasty Coins, which means from 30 to 120 Sparkling Jade Dynasty Chests , for Shadow Fury Soul Shield set pieces, which are not even endgame gear,
if you cannot figure it out why this is absurd I do not know what to tell you.
Put images for certain pieces of gear in Character Info that are missing, those being Poharan Soul Shield, True Poharan Soul Shield, Upsurge weapon, True Upsurge weapon, dyad gilded octagonal gems, Dawnbright Amulet, all Starcross accessories, True accessories, Manifest Soul, Zealous Heart, Uproar Pet Aura and Dawnbright Mystic Badge.
Add some way to reasonably get raid resets and bonus reward/limited dynamic quest resets.
Overhaul the Unity Store
Reduce the prices of XP charms in Celestial Basin, add Celestial Basin Treasure Key and add more items to the vendor such as scales and other crystals, remove Celestial Basin Treasure Key from the drop list of common monsters in Celestial Basin and add Celestial Basin Treasure Key to the quests that reward Celestial Peaches, this
would reduce the majority of botting and it would be more rewarding to do the quests.
Add Scale Fragment Support Chests to more instances.
Have someone make streams or videos to show upcoming updates, someone or some people well-informed about the game in a general capacity.