LordSwift Posted November 23, 2020 Share Posted November 23, 2020 Seems many have had their profile pictures reverted or erased recently and are unable to upload a new picture. Link to comment Share on other sites More sharing options...
NCSOFT Hyunkel Posted November 23, 2020 NCSOFT Share Posted November 23, 2020 Hello, Support is currently looking into the ticket you submitted. We encourage all players encountering a similar issue to report to Support as well. https://support.bladeandsoul.com/ Link to comment Share on other sites More sharing options...
LordSwift Posted November 24, 2020 Author Share Posted November 24, 2020 @Hyunkel Thanks I got a message earlier that they were still looking for it and then another a few hours ago. They seemed to have fixed the issue and F2's can be updated once again for now. Also @Hyunkel I know this is off topic and rather than create another post you may or may not look at I've been trying to contact support for a while now about changing my name on the forums with no success or replies, emailing bnscommunity2@ncsoft.com and personal DMs to CM's such as yourself. 1 Link to comment Share on other sites More sharing options...
NCSOFT Hyunkel Posted November 24, 2020 NCSOFT Share Posted November 24, 2020 Good ! Thanks for reporting back. I'll bump your name change request once again. Sorry about not answering your PM. Link to comment Share on other sites More sharing options...
LordSwift Posted November 25, 2020 Author Share Posted November 25, 2020 @Hyunkel No problem, and thank you so much for processing the name change request. :) 1 Link to comment Share on other sites More sharing options...
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