No more money from me... sorry.

[WinAllDay]

1 minute ago, Aethyr said:

Too add fuel to this small lit fire, look at this reddit post. lol

https://www.reddit.com/r/bladeandsoul/comments/43fd77/lol_butthurt_be_like/

 

[Dradiinmmo]

1 minute ago, EChondo said:

Thanks! But in your OP all you're whining about is bad experiences people are having, I'm posting about my good experience. So, you're welcome for my input!

 

Oh I will.

Knights in white satin .. . . . 

[foxytails]

Just now, Hime said:

That is not a question I can answer as I do not work with the system. I asked a similar question as it would prevent a lot of future headaches.

 

Appeals are handled by Support so if they decided to overturn a ban, they over turn it. I can't tell you why an account was banned thus it is best to always contact Support regarding account matters.

Support didn't tell me anything. I was just told to wait and they are "working" on my ticket. Patience is running out.

[WinAllDay]

1 minute ago, Hime said:

That is not a question I can answer as I do not work with the system. I asked a similar question as it would prevent a lot of future headaches.

 

Appeals are handled by Support so if they decided to overturn a ban, they over turn it. I can't tell you why an account was banned thus it is best to always contact Support regarding account matters.

 

So your employee telling the couple that they had no chance and they should just "deal with it" is the way that you deal with customers these days?

Splendid. You guys are out of your minds. Look at other companies damnit. They can deal with customers without straight up banning them, why can't you? Incompetence much?

[Aethyr]

Upvote that Reddit thread. lol its funny as hell. xD

The guy who seeked helped with his Banned BnS Account was also banned in forum for saying the truth. lol

[Dradiinmmo]

2 minutes ago, Hime said:

That is not a question I can answer as I do not work with the system. I asked a similar question as it would prevent a lot of future headaches.

 

Appeals are handled by Support so if they decided to overturn a ban, they over turn it. I can't tell you why an account was banned thus it is best to always contact Support regarding account matters.

Its BAN first then wait days while there premium days count down . . .