Gamerchick Posted January 16, 2016 Share Posted January 16, 2016 http://i1166.photobucket.com/albums/q609/CCH2012/Bladeandsoul error code launcher.jpg See link above. I can't even send a file report. Link to comment Share on other sites More sharing options...
Hitokiri Posted January 16, 2016 Share Posted January 16, 2016 1 minute ago, Gamerchick said: http://i1166.photobucket.com/albums/q609/CCH2012/Bladeandsoul error code launcher.jpg See link above. I can't even send a file report. 1 minute ago, Gamerchick said: Open the launcher as administrator and try one more time. Right click - Run as Administrator. Link to comment Share on other sites More sharing options...
Gamerchick Posted January 16, 2016 Author Share Posted January 16, 2016 19 minutes ago, Hitokiri said: Open the launcher as administrator and try one more time. Right click - Run as Administrator. Nope that didn't work. I also completely disabled my AVG virus program, that did nothing either. I had no issues playing the beta until now. Weird, I really haven't done anything or changed anything since playing the beta. I will wait till tomorrow and see just how many other people are having the same issues. It's almost 2 am here where I am. I am going to bed now and will check back tomorrow. If I keep having issues I may try uninstalling and reinstall. But I have a feeling its an error that is not on my end. It's not even letting me send a report on the error. Here is my specs: << OS >> OS Version : Windows 7 ServicePack : Service Pack 1 Major Minor Build Version : 6.1.7601 << System >> 64bit OS Page Size : 4096 B Active Processor Mask : 15 Number Of Processor : 4 Processor Type : 8664 Processor Level : 6 Processor Revision : 14857 Processor Speed : 3410 MHz << Memory >> 24% of memory in use. Total Physical Memory : 4095 MB Avail Physical Memory : 4095 MB Total Paging File : 4095 MB Avail Paging File : 4095 MB Total User Address Space : 2047 MB Avail User Address Space : 1972 MB << Disk Storage >> Drive Name : C:\ Volume Name : Total Byte : 931.41 GB Used Byte : 529.82 GB Available Byte : 401.60 GB Drive Name : E:\ Volume Name : Seagate Expansion Drive Total Byte : 1863.01 GB Used Byte : 1296.76 GB Available Byte : 566.25 GB << Dns Query >> Update Server (1) Name : updater.nclauncher.ncsoft.com Address : 144.9.137.0 (2) Name : updater.nclauncher.ncsoft.com Address : 80.11.137.0 (3) Name : updater.nclauncher.ncsoft.com Address : 16.13.137.0 Repository Server (1) Name : cbt.patcher.bladeandsoul.com Address : 64.15.137.0 (2) Name : cbt.patcher.bladeandsoul.com Address : 112.17.137.0 (3) Name : cbt.patcher.bladeandsoul.com Address : 160.19.137.0 << FileInfoFile Hash Value >> File Name : FileInfoMap_BnS_CBT_11.dat.zip Hash Value : 0000000000000000000000000000000000000000 File Name : FileInfoMap_BnS_CBT_11.dat Hash Value : 0000000000000000000000000000000000000000 << Error Message >> [Update error] Cannot download file. Please restart the launcher. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/. E02018 MRT_RFT_DDF_D5_6_11/ffffffff Link to comment Share on other sites More sharing options...
Soullezz Posted January 16, 2016 Share Posted January 16, 2016 im having the same problem. ive done everything i can think of and nothing. support isnt answering me and im lost. Link to comment Share on other sites More sharing options...
Dem0 Posted January 16, 2016 Share Posted January 16, 2016 To solve your problem , go to the directory when you installed the game then /patch and find the file FileInfoMap_BnS_CBT_11.dat.zip then remove it and run your launcher again , worked for me . Link to comment Share on other sites More sharing options...
SwiftSword Posted January 16, 2016 Share Posted January 16, 2016 make sure the client you installed is not the closed beta client. Link to comment Share on other sites More sharing options...
zem89 Posted January 16, 2016 Share Posted January 16, 2016 25 minutes ago, SwiftSword said: make sure the client you installed is not the closed beta client. Where do you download the normal client then? Link to comment Share on other sites More sharing options...
Gamerchick Posted January 16, 2016 Author Share Posted January 16, 2016 7 hours ago, SwiftSword said: make sure the client you installed is not the closed beta client. Ok so the CBT launcher I assumed would update for headstart, so should I uninstall the launcher that I was given when I bought the initiate pack and then re-download the client? Also is the new download link somewhere besides my account? I am looking at my account it has all my NCsoft games download links except for the Blade and Soul game. So I am unsure as to where I would get the correct download link. Link to comment Share on other sites More sharing options...
SwiftSword Posted January 16, 2016 Share Posted January 16, 2016 http://www.bladeandsoul.com/en/ click download to download the installer. That is Link to comment Share on other sites More sharing options...
Gamerchick Posted January 16, 2016 Author Share Posted January 16, 2016 7 minutes ago, SwiftSword said: http://www.bladeandsoul.com/en/ click download to download the installer. That is Ok so you know for a fact that this is the correct download link? I bought the initiate pack. I was given a code back in October when I played in the CBT. Anyway, should I just uninstall the CBT one I have or leave it while I download the one you gave me? Sorry but I am not real techy here. Link to comment Share on other sites More sharing options...
SwiftSword Posted January 16, 2016 Share Posted January 16, 2016 yup. Uninstall the CBT. Get this installer. Link to comment Share on other sites More sharing options...
Gamerchick Posted January 16, 2016 Author Share Posted January 16, 2016 24 minutes ago, SwiftSword said: Link to comment Share on other sites More sharing options...
Gamerchick Posted January 16, 2016 Author Share Posted January 16, 2016 Oops, meant to type thank you Link to comment Share on other sites More sharing options...
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