Lock6

Hi, If you send me a private message I should be able to help you change your forum display name back to your old one.

Hi, If you've already submitted a ticket then Customer Support will help you as soon as they are able. For the time being I would suggest that you change the password on your email account to something you have never used before, and consider using the mobile authenticator if you can. If you cannot log in to your account you can still submit a ticket by sending an email to support@bladeandsoul.com Hope that helps.

Hi, The time it takes to delete a character was implemented as a countermeasure to accounts being compromised. We are looking at this closely and taking player feedback on board.

Glad to help :) You can buy a lot of stuff from the store with Hongmoon Coin, if you look at the tabs on the right-hand edge of the store window it's the one in the middle.

Hi, There is also the option of buying character expansion slots using Hongmoon Coin, once the exchange opens you will be able to sell your gold for this currency and buy a new character slot without spending any real money at all.

Good answer! I was about to post the same thing :)

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