RedEys Posted October 24, 2020 Share Posted October 24, 2020 There are a lot of things that doesnt work in game. I returned from a rather long break to find I cant open some crates with items, and more. 1. Multiple choice boxes, for example the Gunslinger Naryu Sanctum bracelet chest, I pick Tiger and continue, nothing happens when I press confirm in last window. 2. Daily dash, nothing happens when I press the Spin button. 3. Some items in mailbox (received items) cant be retrived. 4. The welcome back bundle was "old" when I retrieved it from mailbox, yet it was due January 2021. So I deleted it. Could be more things. It's like some parts of my account has been locked for some reason. I have re-logged several times as well with no change. I play on the European server. Link to comment Share on other sites More sharing options...
NCSOFT PhoenixMitra Posted October 25, 2020 NCSOFT Share Posted October 25, 2020 Greetings RedEys, Have you tried repairing your files yet? Please don't hesitate to reach out to our Support team for some assistance with trouble shooting. You can reach them via the Support tab above. Link to comment Share on other sites More sharing options...
RedEys Posted October 25, 2020 Author Share Posted October 25, 2020 Hi, yes that worked. thanks. Link to comment Share on other sites More sharing options...
wirth64 Posted October 26, 2020 Share Posted October 26, 2020 Well, I can't even start the game (the launcher says "Playable" (my ***!!) at 26%... Have everything like the anti-virus turned off :(( Link to comment Share on other sites More sharing options...
NCSOFT PhoenixMitra Posted October 26, 2020 NCSOFT Share Posted October 26, 2020 Greetings wirth64, Are you able to click the "Scan file" option in the launcher? Link to comment Share on other sites More sharing options...
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