Refining of Hongmoon coins is not available

[vega130]

When i try to craft any kind of token this message shows up in chat "Refining of Hongmoon Coins is not available because previously refined Hongmoon coins have not been acquired. Try again later."

again :]
 not solved for years.

How can it be?

[PhoenixMitra]

Greetings vega130,

 

We are sorry to hear you encountered this issue. Unfortunately, we were unable to replicate this on our end.

 

Would you please be so kind and get in touch with our Support team, so they can take a closer look? You can submit a ticket here: https://support.bladeandsoul.com/hc/en-us