Peanutz Posted April 19, 2018 Share Posted April 19, 2018 I just bought the honor guard costume, but it's nowhere to be found, it didn't pop up in the received items where the costumes I buy usually appear. Is this a bug, or did I miss something? Because the up until now stuff I bought appeared instantly. Link to comment Share on other sites More sharing options...
Ferchobits Posted April 19, 2018 Share Posted April 19, 2018 This just happend to me , at first i tought it was because my mail was full , so i got 1 evolve stone and there was the evolve stone on my mail , i also buy the "honor guard" outfit but no where to be found , i did submit a ticket but they say the will adress this issue to the Dev. team so we just have to wait or we just got scamm for 800 ncoins Link to comment Share on other sites More sharing options...
NEYUGN85 Posted April 19, 2018 Share Posted April 19, 2018 I am having the same issue also, bought the outfit but no where to be found and the purchase history shows I bought it also. Link to comment Share on other sites More sharing options...
Charlesse Posted April 19, 2018 Share Posted April 19, 2018 This happened to me as well this morning. I bought the outfit with Hongmoon coin, the system said I purchased it but it never showed in my received items, although 799 Hongmoon coin was deducted from my account. Link to comment Share on other sites More sharing options...
nukdae51 Posted April 19, 2018 Share Posted April 19, 2018 Just happened to me too. Just found this in the forum when looking to see if anyone else had the same issue. Purchase history shows it bought. No where to be found. Link to comment Share on other sites More sharing options...
NCSOFT Ooneka Posted April 19, 2018 NCSOFT Share Posted April 19, 2018 Greetings! Please make sure you've opened a ticket that details the issue on the support page so it can be investigated further: https://support.bladeandsoul.com/hc/en-us Thank you for your feedback! Link to comment Share on other sites More sharing options...
xXMerinaXx Posted April 19, 2018 Share Posted April 19, 2018 What does that mean? yesterday i already sent a ticket... Link to comment Share on other sites More sharing options...
Peanutz Posted April 19, 2018 Author Share Posted April 19, 2018 12 hours ago, Ferchobits said: This just happend to me , at first i tought it was because my mail was full , so i got 1 evolve stone and there was the evolve stone on my mail , i also buy the "honor guard" outfit but no where to be found , i did submit a ticket but they say the will adress this issue to the Dev. team so we just have to wait or we just got scamm for 800 ncoins Yeah that's what the reply to my ticket was. I'm a little surprised to see I'm not the only one with this problem, and with the same outfit. Link to comment Share on other sites More sharing options...
NEYUGN85 Posted April 19, 2018 Share Posted April 19, 2018 Same I've sent ticket yesterday and got the same response like Ferchobits and Peanutz from support. Link to comment Share on other sites More sharing options...
nukdae51 Posted April 20, 2018 Share Posted April 20, 2018 Submitted ticket. Received my outfit. Thank you Support. XD Link to comment Share on other sites More sharing options...
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