Tigerlily Posted January 18, 2017 Share Posted January 18, 2017 (edited) Right after the update, everytime I attempt to login I get blue screen of death. Only from Blade and soul, all other games, MMOs, & software works fine. I also had an "invalid client" pop up after launch, however file repair didn't find anything out of the ordinary. The BDOS errors were NOEXECUTE MEMORY & CRITICAL CLIENT STOP. Maximus Rampage 8 extreme Geforce 1080 GTX 32gb Gskills ripjaws 3800mhz memory WD Blue 4TB HDD Intel 6700k 4.0 (not currently overclocked) Windows 10 Edited January 18, 2017 by Tigerlily Link to comment Share on other sites More sharing options...
897647_1452550632 Posted January 18, 2017 Share Posted January 18, 2017 I highly doubt there is something related to your rig, so why even bother showing off your stuffs? does that makes you feel better? Link to comment Share on other sites More sharing options...
InnoSlayer Posted January 18, 2017 Share Posted January 18, 2017 35 minutes ago, 897647_1452550632 said: I highly doubt there is something related to your rig, so why even bother showing off your stuffs? does that makes you feel better? is a problem that he show it?, he just posted completly so nobody comes asking " what kind of pc you have?" , "maybe you have low ram" "maybe you have low space on disk" "maybe your vide card is not updated", Stop being stupid and only answer if you have an positive or accurate answer for his request.... 1 Link to comment Share on other sites More sharing options...
WhyEven Posted January 18, 2017 Share Posted January 18, 2017 Same issue here When I load the game my pc blue screens since this update Link to comment Share on other sites More sharing options...
Sirkku Posted January 18, 2017 Share Posted January 18, 2017 (edited) Can attest to this, having the same problem after the emergency maintenance was over. After entering login credentials and hitting play on the launcher the splash screen never comes up, the system freezes and ends in a bsod. Other games and software function as normal so it seems exclusive to the Blade&Soul client. A complete reinstallation of the game client and launcher seemed to accomplished nothing. Edited January 19, 2017 by Sirkku Link to comment Share on other sites More sharing options...
Dataloss Posted January 19, 2017 Share Posted January 19, 2017 I am having the same issue as well. login, hit play, the security mini window shows up and then when the splash screen should be coming up instead system freezes Link to comment Share on other sites More sharing options...
AriDoll Posted January 19, 2017 Share Posted January 19, 2017 Yeah, experiencing but not a BSOD. Just more so a system freeze that I have to force reboot. I sent a ticket so just gotta wait and see! Best of luck! Link to comment Share on other sites More sharing options...
reghame Posted January 19, 2017 Share Posted January 19, 2017 I am having a situation like this. Gameguard comes up and 2-3 seconds after that (before BnS logo appears) my entire system freezes and then shut down. using Windows 10 64 bit home edition, recent updated. All my drivers are also updated. MIS motherboard (cant remember full type) Gcard is Nvidia Geforce GTX 980 and processor is intel i7-4790k at 4.00 GHz. Rig is ABOUT 2ish years old so i ASSUME its not a rig issue and only has problems with blade and soul occasionally (like SSP massive lag spikes, no idea why it does that :/) and this is the first time the game has started to crash ever for me. Link to comment Share on other sites More sharing options...
WhyEven Posted January 19, 2017 Share Posted January 19, 2017 Has anyone found a solution for this problem yet? (i have been in contact with support and still not worked out a fix after 15 emails) Link to comment Share on other sites More sharing options...
OctaviaChan Posted January 19, 2017 Share Posted January 19, 2017 20 hours ago, Tigerlily said: Right after the update, everytime I attempt to login I get blue screen of death. Only from Blade and soul, all other games, MMOs, & software works fine. I also had an "invalid client" pop up after launch, however file repair didn't find anything out of the ordinary. The BDOS errors were NOEXECUTE MEMORY & CRITICAL CLIENT STOP. Maximus Rampage 8 extreme Geforce 1080 GTX 32gb Gskills ripjaws 3800mhz memory WD Blue 4TB HDD Intel 6700k 4.0 (not currently overclocked) Windows 10 Im having the same prob's atm are youu getting Critical_Prosses_Died to? Link to comment Share on other sites More sharing options...
NCSOFT Avenger Posted January 19, 2017 NCSOFT Share Posted January 19, 2017 Greetings, Sorry to hear about your issue.... Please submit your problem to the customer support they will be able to help you or at least foward it to Devs. https://support.bladeandsoul.com/ Thanks a lot! Team Blade & Soul. Link to comment Share on other sites More sharing options...
OctaviaChan Posted January 19, 2017 Share Posted January 19, 2017 17 minutes ago, Avenger said: Greetings, Sorry to hear about your issue.... Please submit your problem to the customer support they will be able to help you or at least foward it to Devs. https://support.bladeandsoul.com/ Thanks a lot! Team Blade & Soul. Hi there Avenger And i been back and forth with the team at support for almost 9 hours now with no outcome on how to fix this issuse but fingers crossed also thnks for the consern Link to comment Share on other sites More sharing options...
Oriha Posted January 19, 2017 Share Posted January 19, 2017 (edited) same problem here :c so a friend of me sayed: turn off your WindowsDefender... i did it, my pc dindt crash. but something else, My Windows crashed- no desktop pic just a black screen, taskmanger didnt work either, it said: The system can not find the sepcified drive. but still can chat in another game. shut down button from windows isnt working too. had to restart my pc from my motherboard restart button. maybe this helps a bit for the support Edited January 19, 2017 by Oriha Link to comment Share on other sites More sharing options...
Nanciie Posted January 19, 2017 Share Posted January 19, 2017 someone on reddit mentioned that he thinks a windows update causes the problem for him, after formating his PC all worked fine again, after letting windows update everything he got the bluescreens again Link to comment Share on other sites More sharing options...
Nodes Posted January 19, 2017 Share Posted January 19, 2017 im having the same problem @,@ game was fine before update now its not working. i feel like its a windows 10 problem with bns Link to comment Share on other sites More sharing options...
HeartRoxas Posted January 19, 2017 Share Posted January 19, 2017 i have the same problem and reinstall win10 dont fixed it Link to comment Share on other sites More sharing options...
Micke Posted January 19, 2017 Share Posted January 19, 2017 A reddit user "/u/Badnewslol" managed to solve the bsod by uninstalling "Microsoft Visual C++ 2005". Maybe that will help some of you guys?https://www.reddit.com/r/bladeandsoul/comments/5oupn4/bsod_everytime_i_try_to_launch_bns_post_update/ 1 Link to comment Share on other sites More sharing options...
Oriha Posted January 19, 2017 Share Posted January 19, 2017 not working for me, still crashing Link to comment Share on other sites More sharing options...
HeartRoxas Posted January 19, 2017 Share Posted January 19, 2017 not working, still same problem Link to comment Share on other sites More sharing options...
Nodes Posted January 19, 2017 Share Posted January 19, 2017 nope that didnt work @,@ Link to comment Share on other sites More sharing options...
reghame Posted January 20, 2017 Share Posted January 20, 2017 downloaded their mini maintenance patch today as well as about 8 hours of communication from 3 of their support people. Still no fix from anything they have done (nor have a received any updates recently from them either). Still crashing. i have NO CLUE other than something they have is not compatible with our hardware or the software for it at this point. wish this was getting a little more attention than it currently is because right now its quite impossible to play the game AT ALL which is frustrating even more so when there is a huge event going on at the moment. Link to comment Share on other sites More sharing options...
abaady Posted January 20, 2017 Share Posted January 20, 2017 im having the same problem game was fine before update i tray every thing with customer support even tray to reinstalling my windows 10 Link to comment Share on other sites More sharing options...
Dataloss Posted January 20, 2017 Share Posted January 20, 2017 This is starting to aggravate me to no end. The customer support people just keep giving me boiler plate answers instead of actually fixing this issue. It happened after their update so its almost certain an issue with that patch and certain PC configurations. This needs to be escalated to their tier 3 people if they even have them. Link to comment Share on other sites More sharing options...
Nodes Posted January 20, 2017 Share Posted January 20, 2017 yea with such a big event happening its very frustrating. it has to be with the update it self cause i had no problems like this before Link to comment Share on other sites More sharing options...
OctaviaChan Posted January 20, 2017 Share Posted January 20, 2017 2 minutes ago, Nodes said: yea with such a big event happening its very frustrating. it has to be with the update it self cause i had no problems like this before @Nodes im in the same boat game worked perfict bebor the update patch. Link to comment Share on other sites More sharing options...
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