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Unable to Use Chat


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I just started playing today. I'm playing on a Free to Play account, on my first character. I just hit level 10. I'm unable to send whisper or party chat to friends, and we're not sure why. There's no message restrictions that are popping up, nothing is saying that I'm too low level, or on the wrong account type or anything.  

I searched the forums and it appeared that there were some chat issues after the latest patch. All of the posts were from eight hours ago, so I assume they were resolved and this is something else entirely. 

 

Any ideas?

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