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Updater canot download file


Aliceter

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After i log in and get the updater comes up. It says the game is up to date  so i click the play button.  After a minute an error comes up saying the above with

 

<< Error Message >>
[Update error] Cannot download file.
Please restart the launcher. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/.
E02018
MRT_RFT_DDF_D5_6_11/ffffffff

 

I try to send an error report but that's not  working also

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